Best Western Plus Governor's Inn

9826 Midlothian Turnpike, Richmond, Virginia, 23235-4812, United States
based on 746 reviews Trip Advisor Logo
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Best Western Plus Governor's Inn

Welcome to the Best Western Plus Governors Inn!

Come experience what our beautiful city has to offer. We are sure that you will not be disappointed. From Civil War Tours to specialty Museums and Expos, the history is rich near and around our
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Governor's Inn

Traveller Overview:
4.5 Rating: 746 reviews
Excellent 54%
Very Good 29%
Average 9%
Poor 3%
Terrible 3%
Rating

stuckontheoutside2, wrote review 04/04/2020

Just Like Home

Just Like Home Every time I stay at this location; they greet me as if I have been away and finally have come back home. Smiles and pleasant swift professionalism. Breakfast is as... more

Owner Response
BWPlusGovernorsInn, Manager at Best Western Plus Governor's Inn, responded to this review
Thank you for providing valuable feedback! Your business is very important to us and we value your feedback. The staff works as a team to provide 100% Superior Customer Care and they really take pride in what they do. We will look forward to you staying with us again! On behalf our entire team at the Best Western Plus - Governor's Inn we would like to thank you for giving us an opportunity to exceed your expectations!
Rating

TybeePhil, wrote review 28/03/2020

BW not able to deliver in Richmond

We were in Richmond for a fun and during health crisis. In many respects, we were glad the hotel was open. But, from the very beginning the service was uneven at best and downright lacking in several ... more

Owner Response
BWPlusGovernorsInn, General Manager at Best Western Plus Governor's Inn, responded to this review
Thank you for taking the time to leave your feedback. I am so sorry to hear of the issue that you encountered with my Guest Service Representative. I would very much like to address this issue however from your review I have no idea where to start as I do not know your name or date of your stay that could help me look into this issue. If you would be so kind to contact me at the hotel number and provide me with this information. Your concerns will be addressed. Again, my apologies for your unfortunate encounter but thank you for leaving your review so that I can follow up on the issue.
Rating

829danielz, wrote review 23/03/2020

Excellent motel

Great location for the entire west and south sides of Richmond. Very handy to the Powhite , midlothian, 288, and Chippenham. Very quiet , comfortable and reasonably priced. The staff is very friendly ... more

Owner Response
BWPlusGovernorsInn, General Manager at Best Western Plus Governor's Inn, responded to this review
Thank you for leaving your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am happy to hear that you enjoyed your stay with us. We pride ourselves in Superior Customer Care and I am glad to know that my team takes great care of our guests. I hope that you will come back and see us again in the future. Again, thank you for leaving your review.
Rating

L1611DC, wrote review 22/02/2020

Short stay

Hotel was very clean with pretty architectural design. Parking was easy and accessible. Melissa working at the front desk is very helpful and friendly. She went above and beyond to ensure that we got ... more

Owner Response
BWPlusGovernorsInn, Manager at Best Western Plus Governor's Inn, responded to this review
Thank you for taking the time to leave your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so glad to see that you really enjoyed your stay with us. Our team works really hard to provide 100% Superior Customer Care. You can redeem your points by logging in to your Best Western Rewards account or by call 1-800-237-8483. If you have any other questions, please call the property directly and I will be happy to assist you. We hope to see you again in the future. Again, thank you for leaving your review for our hotel. Chauna
Rating

daniellepava0, wrote review 14/01/2020

Always pleased with our stay.

We travel at least twice a year to VA and once to NY. Always choose Best Western. We are always pleased with the staff and service there. When staying in NY they have graciously allowed me to check in... more

Owner Response
BWPlusGovernorsInn, General Manager at Best Western Plus Governor's Inn, responded to this review
Thank you for providing valuable feedback! Your business is very important to us and we value your feedback. The staff works as a team to provide 100% Superior Customer Care and they really take pride in what they do. We will look forward to you staying with us again! On behalf our entire team at the Best Western Plus - Governor's Inn we would like to thank you for giving us an opportunity to exceed your expectations!