Friendly Staff, Great Breakfast, Nice Hotel
27/06/2018 Inquisitive_Wayfarer, Lafayette, Indiana
During a recent visit to Virginia, I spent one night at the Best Western Plus Governor's Inn in Richmond. Despite this being an older property, it was my favorite hotel of our trip. The front desk cle... more
During a recent visit to Virginia, I spent one night at the Best Western Plus Governor's Inn in Richmond. Despite this being an older property, it was my favorite hotel of our trip. The front desk clerk, Chauna, was so welcoming and the unique style of the hotel sets it apart from the usual chain properties.
The room itself was spacious and spotless. The water in the shower was hot. The breakfast was wonderful. The dining room is large, and the food choices are plentiful. I had scrambled eggs, hash browns, biscuits and gravy, pancakes, and muffins. They had fruit, cereal, and a variety of pastries available too. The breakfast attendant was attentive and friendly. She actually smiled at the guests too, which is much too rare these days.
Disclaimer: I've seen a couple negative comments about the pool, but I did not have time to check that out.
Helpful Hint: As previous reviewers have mentioned, the hotel is set off of the road and the new Best Western signs are a bit hard to see. Drive slowly when you're approaching and look for the maroon sign (it's a Best Western Plus so it isn't a blue sign). less
Ms_Jasani, General Manager at Best Western Plus Governor's Inn, responded to this review
Thank you so much for taking the time to leave your review on Trip Advisor for our hotel, Best Western Plus Governor's Inn, Richmond, Va. I am so happy to hear that you enjoyed your stay with us. Above all else, that you were provided Superior Customer Care by Chauna and Penny . Chauna and Penny are an asset to our team and we are fortunate to have them. I will pass on your wonderful comments to them as I know they will appreciate them. We hope to see you again in the future. Again, thank you so much for leaving your review.