Another Best of the Best Westerns
Due to an emergency at home prior to our leaving for our trip, I had called to make sure they knew we'd be arriving late. Was treated courteously on the phone and was reassured that we were ok to arri... more
Due to an emergency at home prior to our leaving for our trip, I had called to make sure they knew we'd be arriving late. Was treated courteously on the phone and was reassured that we were ok to arrive after midnight. When we did arrive, we were checked in quickly and given thorough instructions for everything (keys, outside doors, elevator, wifi, breakfast). The room was immaculate and we had no complaints at all. The young man at the night desk was even nice enough to look up the closest Denny's (only thing open at 1:30am) and he printed out the driving instructions to get there! The breakfast was good, a typical hotel array of foods and it was fresh. The dining room and kitchen workers were on it! Friendly, very hard workers keeping everyone fed. Onsite parking was plentiful. The neighborhood might not be the best, but we felt safe the entire time and again, the hotel was great. Close to everywhere we needed to go. Would definitely return here if the need arose less
Vick P, General Manager at Best Western Plus Gardena Inn & Suites, responded to this review
I am glad that we were able to accommodate you during you, We always look forward to providing a home away from home. I'm glad that our kindness and professionalism was conveyed to you during your emergency. We really do appreciate you taking the time to leave us a review and we look forward to having you as our guest again in the future.
BWP Gardena Inn & Suites