Best Western Plus Frontier Inn

8101 Hutchins Drive, Cheyenne, Wyoming, 82007-1847, United States
based on 699 reviews Trip Advisor Logo
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Best Western Plus Frontier Inn

The State Legislature is located near our Cheyenne hotel, and is a top draw for history buffs and guests looking to discover everything Wyoming has to offer. Laramie County Community College is nearby, and our Cheyenne hotel is a favorite home away f show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
8101 Hutchins Drive, Cheyenne, Wyoming, 82007-1847, United States

Reviews of Best Western Plus Frontier Inn

Traveller Overview:
4.5 Rating: 699 reviews
Excellent 56%
Very Good 29%
Average 10%
Poor 2%
Terrible 1%
Rating

cfarina, wrote review 06/10/2020

Big Bang for the Buck

While we only spent one night at this hotel, they found a way, like all the other Best Western hotels to serve a hot breakfast each morning, I can't say the same for Choice Privileges Hotels. I commen... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Plus Frontier Inn, responded to this review
Wow, thank you so much for your kind words and honest review! We're so glad you were able to stay with us and take advantage of our hot breakfast, clean room, and convenient location! You're right, it may seem like we are far from town, but hopping on I-80 gets you anywhere quickly! Happy trails!
Rating

SherrillHooker26, wrote review 04/08/2020

One Night

It is a very nice hotel. Very clean and comfortable. Commode would not flush, reported it. Sack breakfast. Due to Covid you only get one key, so keep up with it! I would stay here again. The last at ... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Plus Frontier Inn, responded to this review
Thank you so much for your wonderful, kind words Sherrill! We're so glad you enjoyed your stay with us (except for the toilet, which we can assure you has been fixed). We look forward to seeing you again in the future; the pool awaits!
Rating

EdE2020EdE, wrote review 19/07/2020

Clean and Comfortable hotel - Great Staff

My wife and I stayed here July 4 & 5, 2020. Although this hotel is 2 exits from historic downtown Cheyenne, on I-80, the hotel is in a very quiet and safe area. The hotel, room, and bathroom were all ... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Plus Frontier Inn, responded to this review
Wow, thank you for making our day Ed! We're so glad you had a great stay with us (those turkey sausage and pancakes on a stick are the best)! We hear you on the full hot breakfast, we're dreaming of the day when we can offer it again, too! Enjoy your time on the road, and we hope to see you again on your way through Cheyenne. Safe travels!
Rating

33sherriu, wrote review 17/07/2020

Great place to stay.

We were just in and out traveling through Cheyenne but were super happy with the hotel. The front desk staff was professional and friendly, the pool was open just long enough for us to unwind after a... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Plus Frontier Inn, responded to this review
Is there anything better than jumping in the pool after a long drive? Thank you so much for your wonderful review; we're so glad you enjoyed your time with us and we truly hope to see you again soon! Happy trails!
Rating

thabluetzel, wrote review 13/07/2020

A night in the west

Check In went fine. Nothing notable good just average, No breakfast as advertised, Just a few junk food item to make you sick on your travel to the next location. Would not stay here again. Check o... more

Owner Response
Amanda Dalrymple, Marketing at Best Western Plus Frontier Inn, responded to this review
Good afternoon Ms. Habluetzel! Please accept our apologies on the lateness of our reply as we were collecting details about your most recent stay with us! First and foremost, we are sincerely sorry about not exceeding your expectations. We were happy to upgrade your room, and provide a grab 'n go style of breakfast per COVID-19 restrictions (fresh fruit, organic granola bites, yogurt, GF bagels, regular bagels and more). We completely understand that it's not our normal breakfast, but we are doing everything we can to keep you and all fellow guests safe (our #1 priority). Please reach out to us directly and let us know where you saw a regular breakfast advertised, as we will need to get that changed immediately (we double checked our website and it is stating a grab 'n go style of breakfast). We also apologize for your checkout experience as we are now offering a contactless checkout, meaning all keys are dropped into the drop off box at the front desk - this minimizes the contact we have with guests. This is just another measure we are taking to keep you, others guests, and our staff safe. We hope you can understand. Again, please feel free to reach out to Shannon, our General Manager, at any time as she would be happy to answer any questions you might have (smcsweeny.frontierinn@gmail.com)! We hope you'll give us another shot next time you're in Cheyenne - and hopefully we are past the pandemic so we can offer you our full array of breakfast items! Travel safe!