Best Western Plus Executive Inn & Suites

At check-in, Reception apologized for giving me a room facing the highway. I now understand why she apologized. The highway traffic noise was horrible. My wife and I probably got about one hour of sleep due to the constant zooming vehicles all night on the highway. Not that I would consider staying at this hotel again unless I could be assured of NOT being assigned a room facing the highway when booking, the hotel might consider having free ear-plugs for guests staying in the highway-facing rooms. Additionally, although listed as a pet friendly hotel, there is no pet area available. Overall, a horrible experience. less

Working for a medical sales company takes me anywhere and everywhere. This property in Manteca was a gem!, I opted for the Balcony room, a somewhat upgrade with a view of the pool and allows plenty of sunshine into the room. This Best Western had exceptional customer service at all levels, very clean and larger than normal rooms, ample parking and great breakfast in a very large breakfast room with areas to use your laptop or have some privacy. This was my second time to this location, I will continue to return whenever I am in the area. Normally I'm a Hilton Honors guy, but the Balcony and great customer service won me over in this area. less

The room was a handicap room. The floor in the bathroom had hair on it and the carpet in the bedroom portion was disgusting. There was some crusted someone that had been there for a time. The bathroom was not equipped with a mat to stand on in the shower. They would never leave soap but we had more than plenty of the lotion bottles. The overall cleanliness of the room and the pathway to the front tof the motel was dirty and littered. Definitely not Best Western standard. less

Staff was friendly, except the security guard that guarded from inside his vehicle in the parking lot. Checking in was fast and easy. Room was clean and comfortable. I like that ice and vending machines are on each floor and easy to get to. I’d stay again. less

The bed was too hard. My wife’s hips ached during the night. The A/C unit was defective. The management did send up technicians to look at the unit, but they couldn’t repair it. The fan was constant & room didn’t cool lower than 68°. Both luggage trolleys had flattened tires. The one dryer was broken & we realized it wasn’t tumbling the load. They refunded our money, but we had to go to a laundromat to dry our wet load. Old microwave teetered on uneven base. I don’t know how this is designated as a Best Western Plus! It doesn’t meet the standards we’ve witnessed. less