Stayed for all of my cancer treatments
As a cancer patient at Ridley-Tree Cancer Center in Santa Barbara, this is the ONLY hotel I will ever stay at. We live about 4 hours away. During the pandemic, we are extra careful and have always ta... more
As a cancer patient at Ridley-Tree Cancer Center in Santa Barbara, this is the ONLY hotel I will ever stay at. We live about 4 hours away. During the pandemic, we are extra careful and have always taken Clorox wipes to wipe down light switches, door knobs and basically anything we touch, I have to say, we have NEVER picked up so much as a speck of dirt or dust off of anything. My daughter recently said the same thing when she stayed there. At other hotels she has stayed at, the clorox wipe comes off BROWN with dust. I want to say BRAVO for the housekeeping department for a job well done, and for always being so kind to us. They know us by face now because I was diagnosed 17 months ago, plus we have always stayed there before, since we have been patients in Santa Barbara Sansum Clinic for MANY years. The office staff is always so kind and patient with us. The groundskeepers keep the place impeccably neat and tidy and are friendly and respectful as well. We can't imagine staying anywhere else! Thank you Best Western Encina Lodge in Santa Barbara! See you in a couple of weeks! Linda and Larry, Tulare, CA less
Liz Rodriguez, Other at Best Western Plus Encina Inn & Suites, responded to this review
Greetings Linda and Larry,
Thank you for taking time to share your experience with us and other travelers. It is wonderful to hear you feel comfortable and safe while you are our guest. We are fortunate to have a team who truly care about offering all our guests warm and personalized service. We cherish frequent guests like you as part of our hotel family and look forward to welcoming you to the Best Western Plus Encina Inn & Suites.
Warm wishes from our entire hotel family,