Nice surprise close to Central WA University
09/02/2017 Amanda L,
Wonderful hotel very convenient to CWU! We stayed here while my son attended his music audition at the University and were surprised at what a nice place it was. From check-in to check-out we were tre... more
Wonderful hotel very convenient to CWU! We stayed here while my son attended his music audition at the University and were surprised at what a nice place it was. From check-in to check-out we were treated as if we were long time customers and not first timers. It was cold and snowy, so the hot soup in the breakfast room for an afternoon snack was greatly appreciated after driving several hours in the storm. Our room was very clean and even had a small living area which made working on the computer quite comfortable. Unlike other properties we have visited, they didn't give us any issues about requesting a later check-out and even prepared our bill in advance to speed up our departure. The indoor pool, hot tub and gym were all available 24/7 and were very clean. I was surprised more people weren't using them, the water felt great!!! Breakfast was good, selection a little limited (basic scrambled eggs, sausage, biscuits and gravy, breads, waffle maker, yogurt, and a few pieces of fruit - not much on the healthy side - some hard boiled eggs or granola would have been nice), but what they had was fresh and hot. Saves having to go find a restaurant early in the morning when you are trying to get to your appointments. For dinner there is a fantastic restaurant right across the parking lot with the BEST hot wings and chicken fried steak in town! Overall a wonderful experience at a fabulous price, close to historic downtown and the CWU campus. Will be staying here again the next time we are in Ellensburg. less
FrontDesk_GM, General Manager at BEST WESTERN PLUS Ellensburg Hotel, responded to this review
Thank you so much for your kind words and positive review. We strive to treat all of our guests like family, so we are delighted to know that you felt welcomed and comfortable during your stay. We also appreciate knowing that you were able to take advantage of many of the amenities that we offer and overall felt that your stay was a good value. We hope that your son's music auditions went well and that we will be seeing you all again soon! Thanks again for taking time to leave your feedback.