Easy location to get to and rooms were well laid out
Room: We always like to get an upgraded room that has more than a bed and a desk. The size of the unit was very good. The bathroom roomy and had soap, shampoo, conditioner, lotion. Everything you ne... more
Room: We always like to get an upgraded room that has more than a bed and a desk. The size of the unit was very good. The bathroom roomy and had soap, shampoo, conditioner, lotion. Everything you need if you forgot something at home. Top floor is always best so you don't have noisy people stomping around above you.
The only downside was that the heater kicked on every 10 minutes so it made for a difficult night sleep, and I even wear ear plugs!
Bed: The bed was very comfortable and there were plenty of pillows to chose from so you could find one that matches your style.
Amenities: There was a coffee pot and a small refrigerator in the room.
Staff: Everyone we came in contact with was very pleasant and appeared to enjoy their job. They answered all of our questions and were properly masked up since this was during COVID. less
General Manager, General Manager at Best Western Plus Ellensburg Hotel, responded to this review
Thank you for taking the time to share your experience with us. We are glad to see your room was wonderful for you and you found the bed to be comfortable as well. Furthermore, we are glad our service and location were pleasing. We want to earn your perfect rating, so we hope to welcome you back the next time you are in town.