Great Comfortable Beds/Large room
11-10-2017 Suzanne C, Nampa, Idaho
David greeted us with enthusiasm and exceptional hospitality. The room was large and the beds were wonderful. We had two queen beds, it would have been nicer to have the room split with the beds a... more
David greeted us with enthusiasm and exceptional hospitality. The room was large and the beds were wonderful. We had two queen beds, it would have been nicer to have the room split with the beds as after the restroom, and the couch and coffee table more towards the window. (Limited space between the one bed and the window area). After 9pm no kids in the pool or hot tub which made it even more relaxing. You do here the trains, but I didn't really notice them in the middle of the night....might have been because I was resting so well. less
FrontDesk_GM, General Manager at Best Western Plus Ellensburg Hotel, responded to this review
We appreciate you choosing the Best Western Plus Ellensburg Hotel during your travels. It's sensational to hear that you enjoyed your spacious room, comfortable bed, and relaxing pool and hot tub, but it seems that David receives the kudos for customer service; we will pass along your kind words to him! Thank you for the suggestion about the room layout. Our team would like to invite you back if you plan another trip to our area, and thank you for taking the time to leave us a five-star review.