Large complex in desperate need of renovation
12/01/2017 RPD518, Seattle, Washington
I stayed at the El Rancho Inn for 2 nights in January 2017. I am a new Best Western member and was upgraded to a suite upon check-in. The Inn is a rather sprawling complex with several buildings of ... more
I stayed at the El Rancho Inn for 2 nights in January 2017. I am a new Best Western member and was upgraded to a suite upon check-in. The Inn is a rather sprawling complex with several buildings of rooms. It is old style with landings outside the rooms and air conditioners jutting out of the landing facing wall. The carpet is industrial type green.
The pluses - rooms including bathroom were clean. It is close to the airport and a shuttle leaves on the half hour and can pick you up at your room if you don't want to walk to the lobby. The staff were very nice and friendly.
The minuses - Looks like it hasn't been renovated since the '70's. I was on the second floor and the roof must have been leaking as it was raining. I found a wet spot on the carpet and then felt where it was coming from - the ceiling. The maid placed a towel over the wet spot and two trash cans to catch the water. The shuttle to the airport will make unannounced stops at other hotels, as well as picking up guests from other rooms at the Inn, so plan accordingly. Sound insulation is not good. You will hear the TV from the adjacent room. You will hear the Caltrain sounding its horn as the Inn is close to the railroad tracks so bring ear plugs if you are a light sleeper. I as on the top floor but was pretty sure the folks below could hear me walking around on the creaky floor. There is a free breakfast of sorts - coffee, OJ, hot water. Packaged muffins and other greasy fare. Not up to par with other free breakfasts at other hotels. And for the cancer phobic, the room ceiling is the popcorn type which may contain asbestos.
You can take the shuttle to SFO and catch the BART into the city. But the shuttle does not run as frequently as other hotel chains' shuttles, so you will be waiting for a while. If you call the hotel from SFO, they ask you to spell your name, but nobody ever asks for your name, so why??? And the shuttle has "San Mateo" displayed on its front, so pay attention to the side banner which describes the Inn.
Overall a dated sprawling complex in a decent location for getting into the city, as long as the BART is running (which it was not for an extended period one evening). The Caltrain station is also nearby. Price is competitive. less