In my opinion, as a Best Western PLUS property, it rates slightly above average. There is nothing special about it nor does it set itself apart from the comparable brands in the same vicinity. The roo... more
In my opinion, as a Best Western PLUS property, it rates slightly above average. There is nothing special about it nor does it set itself apart from the comparable brands in the same vicinity. The rooms are spacious, modern, clean and well appointed. The cable TV options barely exceeds basic cable programming. The lighting in the rooms is inadequate for my preference. I prefer bright spaces. All of the Front Desk Agents that I encountered were great!
The Breakfast Facility uses PLASTIC NON-RECYCLABLE Utensils (I checked) and a mix of coated wax paper and porcelain dinnerware. Given today's environmental concerns this is unacceptable. Yet in the rooms they promote "Save Our Planet" for towels and sheets. A bit of a contradiction . . . . or am I the only one that has noticed the flaw in these policies?? I guess it is a way to save money!
The property is easily accessible with good access to the ring road. There are numerous dining and entertainment options in the surrounding area. Shopping is abundant, the majority of the retail are big box stores.
There is certainly nothing wrong with this property. I am sure that it has and will continue to meet the needs of many guests. I am just not a fan of the general location.
TIP – Do not book a room near the Housekeeping / Maintenance facilities (on each floor). The self-closing hydraulic hinges are set very tight. If the staff are not paying attention (which they tended not to do) the doors to the facilities slam shut. For some unexplainable reason, the staff were in and out of this area surprisingly frequently. Don’t expect to catch up on your zzz’s or to concentrate on paper work. I realize my room location may be due to my late booking (7 days in advance, go figure) but some consideration from the staff would be appreciated and expected! If I was to have stayed an additional night, I would have demanded a move or stayed elsewhere. less