Best Western Plus Downtown North

We stayed two nights in the suite and were very happy with the size of the suite, the amenities and the location. We were just 3 miles from the Alamo and Riverwalk. Our room was clean and the bed reasonably comfortable. The breakfast offered a wide variety of breakfast food and was well presented. I did not care for the bathroom sink being just inside the door. It made it difficult for someone standing at the sink and someone else needing to get through the door. It was somewhat noisy on the west side where we stayed due to construction trucks driving on the road right outside our room. Overall, we we happy with our stay and would stay there again. less

Following a wonderful stay at a BW+ hotel in Laredo we decided to book this hotel on that back of that. Big mistake! We looked at the reviews for this hotel on Tripadvisor and they were pretty good. Dont know what kind of people stay here and give it good reviews but they must have low standards in terms of cleanliness. First of all it took a lifetime to check in. There was a big queue and only one poor receptionist, Valarie, to cope with it. Our rooms were nicely decorated with a modern look but the cleanliness was a disgrace. We had to set to and clean all the surfaces with anti bac wipes as there were no spare rooms in the hotel. Fortunately we didnt notice the worst of the dirt until the next morning when we were about to leave. 'Marks' & 'dirt' around the outide of the toilet bowl. Yuck!! If we had noticed that when we checked in we would have walked for sure. Have to say, however, the bedding was clean. Give this one a miss. less

All of the staff we met made us welcome and nothing was a problem for them breakfast was very good we enjoyed the coffe which was always available we also joined the loyalty club which confirms our intention to visit other hotels less

Stayed at Best Western Plus Downtown North for two nights. The hotel is clean overall. In our room the bathroom is right inside the door and not enough towels. Decent breakfast with lots of options. There are other places comparable to this that might offer more. less

The hotel and staff are very nice. It's the perfect location if you're attending a Spurs game and it's close to downtown, Riverwalk, Brackenridge Park, Witte Museum, Zoo. and more. Really great location! less