Worst night! Stay somewhere else!!
Booked my stay online & that was the only positive thing about my experience. It was around 10pm when we checked in & the front desk was pleasant. The room was nothing special at all. Unfortunately th... more
Booked my stay online & that was the only positive thing about my experience. It was around 10pm when we checked in & the front desk was pleasant. The room was nothing special at all. Unfortunately the beds are old & worn out. You can feel every spring & bump in the mattress. There were holes in the bedding & they definitely needed to be replaced. The towels felt like sandpaper as if they had been hung out to dry.
It sounded like the room next to us were having a party...playing loud music most of the night. If the music wasn’t bad enough the room above us were up stomping around too.
I WOULD NOT RECOMMEND STAYING HERE. less
Hotel Manager, General Manager at Best Western Plus Desert Poppy Inn, responded to this review
Dear Guest,
We are distressed to see your comments. Your feedback is important to us. Our apologies for the inconvenience. The entire points you have observed will be investigated and necessary actions will be taken, We shall appreciate your kind understanding. Please visit us again.
Sincerely,
Hotel Manager.