Best Western Plus Delmere Hotel

130 Sussex Gardens, London, London, W2 1UB, England
based on 463 reviews Trip Advisor Logo
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Best Western Plus Delmere Hotel

Best Western Plus Delmere Hotel in London.

** Our hotel prides itself on embracing BWH Hotel Group's We Care CleanT initiative and ensuring our guests have a safe and comfortable stay. **

Completely rebuilt in 2015, with innovatively designed, air-conditioned rooms, this is moder
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Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.
Guests need to pre-book breakfast and time the night before. Breakfast will then be served directly to the guest at their table.
Hotel staff wear PPE and face masks. Guests are asked to wear face masks on arrival and in public areas. NHS check in signage at hotel entrance
Due to COVID-19 we will not be cleaning stay-over guests, but will provide fresh towels and toiletries daily
Free WIFI, Lift to all floors
There is charged parking available onsite.
Pets not accepted
Guide and hearing dogs only
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00

COVID Safety

We have taken extra steps to ensure your health and safety during your stay at our hotel. Click here for further details

130 Sussex Gardens, London, London, W2 1UB, England
What 3 Words: blaze.doll.land

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Dining and bars

Breakfast Room

Continental buffet breakfast: croissants, bread rolls, toasts, American pancakes, crumpets, assorted jams, Nutella, butter, margarine, fresh fruit salad, assorted cheeses, ham, natural yoghurt, coffee, tea, hot chocolate, cereals...

Reviews of Best Western Plus Delmere Hotel

Traveller Overview:
4.0 Rating: 463 reviews
Excellent 47%
Very Good 36%
Average 9%
Poor 1%
Terrible 4%
Rating

Paul D, wrote review 14/09/2021

Comfortable but basic

Our stay here was ok: the room was at least comfortable. But there was a lot missing here (such as no microwave and no breakfast) and the staff was hit-and-miss. We had a great reception clerk when ... more

Rating

536JonathanC, wrote review 14/09/2021

Unexpected weekend stay.

Excellent service and very comfortable room. Having driven down from Leeds in the early hours of the morning to see our son in ICU, we were allowed to use the room from 6:30am , rather than from the ... more

Rating

IFEDOLAPO A, wrote review 13/09/2021

Just basic

No microwave no breakfast on demand you had to order 8pm the night before. No bottle water and water in lobby has taste. Quite expensive but basic. Staff couldn't do much so we had to sort ourselves o... more

Rating

andyney, wrote review 05/09/2021

Great location staff great

Very clean modem rooms amazing location, parking is limited with 1 come 1 served basis, staff very friendly and helpful, highly recommended staying and would stop again but dissatisfied with limited b... more

Owner Response
Best Western Plus Delmere Hotel, General Manager at Best Western Plus Delmere Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a review about your recent stay at the Delmere Hotel. We are glad you enjoyed your visit. Please note that, due to Covid-19, we have had to change a few things around the hotel, in order to make it safer for guests and staff members. One of the things we modified is the way we serve breakfast. At the moment, we are doing table service, instead of buffet, to minimise the risks and keep social distancing in place. Nevertheless, we continue to offer plenty of choices, which can be selected by the guest, when filling in the breakfast list the day before. The price is £9.00 per person, which we think is very reasonable, considering guests can eat as much as they like. There is no limit in the amount of food a guest can order for breakfast. But if you prefer to have English breakfast, as you said, there are plenty of cafes and restaurants nearby, which offer good value for money. Thank you, on behalf of all the Team, for your kind compliments towards the staff. We look forward to welcoming you again soon. Best regards, Yenny Souto Lopez General Manager
Rating

P6052WSrobync, wrote review 08/07/2021

Superb

The hotel is clean and has everything necessary. I managed to get a parking space outside the hotel and it costs £15 per day. The staff are exceptional. Nothing is too much. They are chatty and helpf... more

Owner Response
Best Western Plus Delmere Hotel, General Manager at Best Western Plus Delmere Hotel, responded to this review
Dear Guest, Thank you for writing a review regarding your recent stay at our property. We are glad to know you had a pleasant stay with us. Our team is committed to providing an exceptional experience, ensuring our guests have an enjoyable and comfortable stay. We are glad to know you noticed our efforts. Thank you very much for your kind words towards our staff. We really appreciate it. We look forward to welcoming you again soon. Best regards, Reception Team