Best Western Plus Delmere Hotel

We always try to stay near Paddington on our last night in the UK for a quick trip to Heathrow in the AM. We've stayed at some pretty disappointing hotels in the past. Since I'm a Best Western Rewards member, we decided to stay here this time. We arrived in London earlier than expected. Knowing we could store our luggage at the hotel while we went out and enjoyed the sites, we stopped by to do so. The desk clerks checked their computer and made a quick phone call. They indicated that if we could wait 30 minutes, we would be able to get into our room once housekeeping have cleaned it. This was well before check in. The room was full of modern ammenities including AC, which in many hotels in the area is severely lacking. The bed was large and comfortable. Upon checkout the next day, they stored our luggage again while we took a walk around Hyde Park/Kensington Gardens before our flight time. They tag each piece of luggage individually and store it in a locked space. Other hotels that I have stayed at in the area just throw everything into a large closet that anybody in the hotel has access to. The only negative is the breakfast. They offer a continental breakfast that is in addition to the room rate. In my opinion it was a little pricey when I could have walked down the block and gotten a full-english breakfast at a number of highly rated places for less than half the cost. All in all, I was pleased and would definately stay there again. less

When you look at the facade all hotels in Sussex Gardens look the same, but the service, rooms and Delmere as a whole were just amazing! The owners behind this place clearly understand what it means to take care of people. less

We got a free upgrade at check-in. The room was adequate in size and thoughtfully laid out. The bathroom was compact, but not cramped. Everything in the room was spotless. There were sufficient towels, which were a good quality. We enjoyed the complimentary tea, coffee, and hot chocolate in the guest hub area. The location is just a few minutes walk from Paddington Station. We had no problem with hand luggage, but if you are bringing a lot of luggage, you may want a taxi. The only negative was that the light switch for the bathroom is located in the main room, so the light has to be turned on with the door open, waking up anyone trying to sleep in the bed, which is right next to the bathroom door. less

Stayed 1 night in a standard double room. Clean, quiet, cool room. AC (air con) was good as with the recent hot weather was needed, easy to adjust and worked flawlessly. Room was clean and modern, bathroom was also nice and shower was good, kept a constant temperature. Tea and coffee, and 2 direct USB sockets on the wall which was great for charging mobile phone and for any devices you may have. Location is really good as you have easy access to tube station, my room was at the front of the hotel and I got a decent nights sleep. Breakfast was ok, I only had it as with the offer I booked room with. Would I pay extra for it probably not as there are other options within 5 mins walk. I really enjoyed my stay here and would recommend to anyone. less

We decided on this hotel due to the proximity of Paddington station where we were taking the Heathrow express the following day. It's about 3.5 blocks from Paddington, 5 min walking distance. I thought the location was safe, it's in a row of small similar hotels for the whole block. The room is small but modern and comfortable. Very quiet area too. They offer free coffee and tea in their communal area as well as in the room. Our bathroom was very small, with shower (no bathtub) and enough space to open/close the sliding door. Good place to stay for a night or two with proximity to Paddington Station. less