Best Western Plus Delmere Hotel

130 Sussex Gardens, London, London, W2 1UB, England
based on 467 reviews Trip Advisor Logo
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Best Western Plus Delmere Hotel

Best Western Plus Delmere Hotel in London.

** Our hotel prides itself on embracing BWH Hotel Group's We Care CleanT initiative and ensuring our guests have a safe and comfortable stay. **

Completely rebuilt in 2015, with innovatively designed, air-conditioned rooms, this is moder
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Hotel rooms may be allocated on the ground or lower ground floors. Subject to availability.
Hotel staff wear PPE and face masks. Guests are asked to wear face masks on arrival and in public areas. NHS check in signage at hotel entrance
We serve Continental buffet breakfast between 7:00 a.m. and 10:00 a.m. daily.
Our bedrooms are serviced daily (unless otherwise specified by the guest, during the stay).
Free WIFI, Lift to all floors
There is charged parking available onsite.
Pets not accepted
Guide and hearing dogs only
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00

COVID Safety

We have taken extra steps to ensure your health and safety during your stay at our hotel. Click here for further details

130 Sussex Gardens, London, London, W2 1UB, England
What 3 Words: ///blaze.doll.land

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Dining and bars

Breakfast Room

Continental buffet breakfast: croissants, bread rolls, toasts, American pancakes, crumpets, assorted jams, Nutella, butter, margarine, fresh fruit salad, assorted cheeses, ham, natural yoghurt, coffee, tea, hot chocolate, cereals...

Reviews of Best Western Plus Delmere Hotel

Traveller Overview:
4.0 Rating: 467 reviews
Excellent 47%
Very Good 36%
Average 9%
Poor 1%
Terrible 4%
Rating

MEDL69, wrote review 23/10/2021

A delight in the rough

Sussex Gardens isn't the best place in London to stay, and many of the 'hotels' along here are little more than low quality guesthouses, but Delmere is a shining light in the darkness - but would stil... more

Rating

baldeagle1111, wrote review 20/10/2021

ONLY 2 PARKING SPACES AVAILABLE FOR WHOLE HOTEL

This hotel is listed as "parking available". They only have 2 parking spaces. Do not book this hotel thinking you can park outside. The staff don't give a s**t and all I got was attitude from the staf... more

Rating

vwegb, wrote review 19/10/2021

Perfect place to stay. Will come back

It is well-functional and neat hotel that can recommend to all who want to stay in the Paddington area. The room was clean and convenient to use the free internet. The staff who helped me check-in was... more

Rating

745tala, wrote review 02/10/2021

Great location, friendly and very helpful team.

Great location in London, close to the Hyde Park. The hitel is quiet and clean, the staff is Friendly and very helpful . The room was small but enough for 4 days stay. We would be happy to return and ... more

Owner Response
Best Western Plus Delmere Hotel, General Manager at Best Western Plus Delmere Hotel, responded to this review
Dear Guest, Thank you for taking the time to review our hotel. We are glad to hear you had a pleasant stay with us. On behalf of the Team, I would like to thank you for your kind compliments towards the staff. Thank you for mentioning how clean and quiet the hotel is and, for recommending us to other travellers. We look forward to welcoming you again in the future. Best regards, Yenny Souto Lopez General Manager
Rating

Paul D, wrote review 14/09/2021

Comfortable but basic

Our stay here was ok: the room was at least comfortable. But there was a lot missing here (such as no microwave and no breakfast) and the staff was hit-and-miss. We had a great reception clerk when ... more

Owner Response
Best Western Plus Delmere Hotel, General Manager at Best Western Plus Delmere Hotel, responded to this review
Dear Guest, Thank you for taking the time to send a review. I am glad to hear that our receptionist found you a room straightaway when you arrived early. Also I am glad that we have been communicating after your departure and have explained to you that because of Covid-19 for guest safety we closed the computer area for guest use. It was not broken but taken out of service. Therefore you were asked to send the emails you wanted printed to reception who then were able to print them for you. On check-in we give our guest an information letter in which we explain all the things, which are now different because of Covid-19. During our communication I noticed that you were not aware that room stayovers would not be serviced even if the" make up my room light" was on. We both have now established that it was a matter of miscommunication. I am disappointed however, that you did not like our shower. It is a large power shower and most of our guest love it! Hopefully we will see you back again. Kind Regards