Best Western Plus Delmere Hotel

This is a decent hotel and close to many restaurants and subway. Unless you like to stay in a closet avoid the "cosy" single room. If you want to open your suitcase you'll have to take up your small single bed. There is no other place because the room is so small. The staff was excellent and quite polite. I'm not complaining but if I had another chance I'd book a larger room. less

I felt this was a nice clean and modern hotel in a good location near to paddington, which can be a bit hit or miss in my experience. It was overpriced in my opinion and just a few inexpensive additions would have made a massive difference. The breakfast was very poor with croissants in cellophane, only sliced bread, very little choice and average coffee. It's clear from the size of the dining room that breakfast isn't a big deal as there's only 10 tables. But judging from the styling it's got aspirations of a stylish/boutique hotel yet the breakfast is poor. If you have £9 in your pocket you'd get a better breakfast for less money at Pret in Paddington station. A fresh loaf, some fresh pastries...it's not much to ask for £9?? In the rooms a small bottle of complimentary water would be a nice touch as my room was very warm through the night. Nice shower, comfy bed, quiet rooms and modern tv so no complaints about the bedroom. less

Quick London trip so I wanted to get in and out as easily as possible (5 minute walk from Paddington/Heathrow Express). It is affiliated with Best Western but it is really the boutique Delmere Hotel, in the middle of a bizarre row of 20-30 identical small hotels. As my partner ended up staying with me, I switched to a King Room. The bedroom size was fine for what it is, but the bathroom was a horrible tiny closet. I honestly would have happily given up space in the bedroom for enough space in the bathroom to let's say, dry off after a shower. At the least they could put in a small shelf for toiletries or more than one hook for the towels. The BW touches seemed to be the technology - touch lighting/climate control and smart tv, but the A/C did not work too well. No complaints about the staff, they were very pleasant and efficient. We cut our stay short as we honestly did not like the Paddington neighborhood at all. Plus cleaning left a surprise for us - a full garbage bag lying on our bed (we had a good laugh at that one). I have stayed at Best Western in comparably large and expensive cities like Tokyo and Sydney, and this just wasn't a Best Western. less

We booked this hotel on hotels.com which led us to believe there was parking. There is no real parking but there is an NCP carpark not far away. Not really a problem but be aware. This is a lovely hotel with friendly and helpful staff. The girl on reception was outstanding and went beyond to help me with my numerous bags while my husband parked the car. Breakfast is extra but worth it as it is very nice. The room is very comfortable with all mod cons and the A/C worked well and with little noise. The bathrooms are tiny however and difficult to dry and dress in so may prove difficult for friends travelling together but ok for couples. We had the business centre outside our room and the phone rang at 4am which disturbed us. A little annoying. Other than that we were very happy with our stay and will be back. It is in a great area close to Hyde park. less

So clean, remodeled in 2015, kind of tiny, but totally functional. Right around from Heathrow Express and Paddington Underground Station. Also a fifteen minute walk from Oxford Street Shopping. Bed was comfy. less