Best Western Plus Delmere Hotel

Beautifully decorated rooms, albeit a bit small. Some have limited storage space. Excellent location, close to all forms of transport. Close to a wide variety of eating establishments. But bring your own facecloth/flannel as they are inexplicably not provided! less

There's really nothing not to like about this hotel. The check-in was swift and fast despite me arriving early. My room was already ready, and I got a street-facing room. I loved the high-tech and eco-friendly electronic switches. Couldn't stop playing with them for a while hahah! Front of house staff are so friendly and polite and they just put me at ease right away, I also spoke with the lady housekeeper, friendly lady! The bed was so comfortable and extra pillows of various sizes kept me tucked in for a good rest. Free coffee, tea, cappucino and ice in the lobby lounge where you can help yourself. Breakfast at LG, did not have that as I prefer to have breakfast like the locals do. A perfect end to my first UK holiday.. Will definitely be back again, to this particular hotel. less

This is a decent hotel and close to many restaurants and subway. Unless you like to stay in a closet avoid the "cosy" single room. If you want to open your suitcase you'll have to take up your small single bed. There is no other place because the room is so small. The staff was excellent and quite polite. I'm not complaining but if I had another chance I'd book a larger room. less

I felt this was a nice clean and modern hotel in a good location near to paddington, which can be a bit hit or miss in my experience. It was overpriced in my opinion and just a few inexpensive additions would have made a massive difference. The breakfast was very poor with croissants in cellophane, only sliced bread, very little choice and average coffee. It's clear from the size of the dining room that breakfast isn't a big deal as there's only 10 tables. But judging from the styling it's got aspirations of a stylish/boutique hotel yet the breakfast is poor. If you have £9 in your pocket you'd get a better breakfast for less money at Pret in Paddington station. A fresh loaf, some fresh pastries...it's not much to ask for £9?? In the rooms a small bottle of complimentary water would be a nice touch as my room was very warm through the night. Nice shower, comfy bed, quiet rooms and modern tv so no complaints about the bedroom. less

Quick London trip so I wanted to get in and out as easily as possible (5 minute walk from Paddington/Heathrow Express). It is affiliated with Best Western but it is really the boutique Delmere Hotel, in the middle of a bizarre row of 20-30 identical small hotels. As my partner ended up staying with me, I switched to a King Room. The bedroom size was fine for what it is, but the bathroom was a horrible tiny closet. I honestly would have happily given up space in the bedroom for enough space in the bathroom to let's say, dry off after a shower. At the least they could put in a small shelf for toiletries or more than one hook for the towels. The BW touches seemed to be the technology - touch lighting/climate control and smart tv, but the A/C did not work too well. No complaints about the staff, they were very pleasant and efficient. We cut our stay short as we honestly did not like the Paddington neighborhood at all. Plus cleaning left a surprise for us - a full garbage bag lying on our bed (we had a good laugh at that one). I have stayed at Best Western in comparably large and expensive cities like Tokyo and Sydney, and this just wasn't a Best Western. less