Mini rooms, mini toilettes
08/01/2019 juanmQ8253CV, Barcelona, Spain
Rooms are really small, and the toilet even more, difficult to fit and shower. On top of that, the bed was not done, only covered again with the linen. The location is really close toPaddington statio... more
Rooms are really small, and the toilet even more, difficult to fit and shower. On top of that, the bed was not done, only covered again with the linen. The location is really close toPaddington station. The area is calm and safe. less
Best Western Pl... D, Duty Manager at Best Western Plus Delmere Hotel, responded to this review
Thank you very much for sharing your sincere feedback about your recent stay with us.
We are very pleased, that the central location of the hotel was suitable for your plans and that you liked our quiet neighbourhood.
Regarding your comment about the room size, please note that our hotel is located in a Victorian building, hence the rooms are quite compact.
We would like to inform you, that in order to reduce huge environmental impact of the laundry process, we don't change the linen of the bed every day for our guests. The linen change days differ for each guest, depending on the length of their stay. Naturally, the linen change can be requested at the reception.
We follow similar procedures for the towels in the room, but our chambermaids always change those if they find them dirty, wet or when they are left on the floor.
Hopefully, you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Nora Szurszabo - Duty Manager