Best Western Plus Delmere Hotel

Stayed over one night in a cosy double room, yes the room was small including the bathroom, but was well equipped, comfortable and clean. We arrived early to drop off luggage before heading into London, which they were more than happy to oblige with. Even better though our room was ready, and we checked in early at 11am. We had everything we needed, tea/coffee/hot chocolate etc. Room was well cleaned and the modern lighting, sockets and placement was well thought out, we stayed in Room 14 on the ground floor. The air conditioning was quick to kick in when needed as it was a really warm day outside. The team at the Hotel all provided good customer service, and Zlatan at breakfast gave a warm welcome. Continental breakfast had a good selection and was all fresh. Thank you for looking after us on our flying visit through the Hotel. less

So small you will be bumbing into walls, showers doors etc. Should take out the word best.. its not even good western . The hotel uses deliberate photos to gave you the impression that they are large. Infact this tiny under 20 rooms packed washrooms into closets. 2 feet by 4 ft. You either hit the mirror or your phone into the toilet. The tiny sink has a few inches of cupboards space.. only for a toothbrush. No closets, a something put against the wall for a few shirts thats your closet. If you have bags don't know where they will go. Do not pay before on any package see for yourself so you can get your money back. So these hotel are only like two pillars not the impression that it is a whole Blick. I stayed a few days i was not impressed.. its like a transit point not a holiday stay. My wife will have to climb the bed to pass if I am standing next to the bed .. Don't waste your money lots of options available elsewhere The manager said it's a luxury apartment.. mmm wonder where she got that from. Check before you pay.. I gave up two days of hotel accommodation I went else where for the sanity of a holiday. Customer service from a manager poor, ready to give you the royal walk around.. Nothing best about this best western. less

I had a shaky start. I ordered 2 rooms- snug singles, without realising they are TINY. One just needs to check the room size before booking. However it was clean, the service was great, really excellent- especially at reception, the room has everything one needs, and i would definitely go back; just i would order a bigger room!! less

I would advise against. ac could not cope. bathroom extractor not working detectably. The hotel argued otherwise. Plenty of alternatives. Front desk were pleasant but argued about the ability of ac. Stay away. less

It is always a hit and miss experience staying in a hotel you are not familiar with, however everything was very nice at the Delamere, staff breakfast and room where all that I expected and required and have made a mental note to stay there on my next trip to London less