Best Western Plus Crown Colony Inn & Suites

3211 S 1st Street, Lufkin, Texas, 75901-7341, United States
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Best Western Plus Crown Colony Inn & Suites

Welcome to the Best Western Plus Crown Colony Inn & Suites!

Our Lufkin hotel is ideally located on Highway 59 in Lufkin, adjacent to the Crown Colony Country Club, as well as across the street from Angelina College. Situated behind four rest
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Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Best Western Plus Crown Colony Inn & Suites

Traveller Overview:
4.5 Rating: 354 reviews
Excellent 74%
Very Good 20%
Average 3%
Poor 1%
Terrible 0%
Rating

GFC2Tx, wrote review 26/06/2020

Missing: Breakfast

The bathroom had some minor plumbing problems, but the hotel appeared clean. Our request for room location was accommodated. We appreciated there was a ceiling fan in the room. With all the current co... more

Owner Response
helmhotelsgroup, Owner at Best Western Plus Crown Colony Inn & Suites, responded to this review
We are sorry that you had issues during your stay. We are still evaluating safe options for expanding our breakfast options to better reflect guests' expectations. With respect to the apples, we go by the WHO statement in regards to food transmission which states "It is highly unlikely that people can contract COVID-19 from food or food packaging." However, with your feedback we will continue to try to limit contact between guests. We hope that you will continue to provide feedback on how we can improve and we hope that you come back to see us again soon!
Rating

RTW_tripper, wrote review 25/05/2020

During covid...

Great place to stay, walking distance to restaurants and felt clean and staff very accommodating. During covid it felt clean, breakfast was changed to grab and go during this time, we asked for a glut... more

Owner Response
helmhotelsgroup, Owner at Best Western Plus Crown Colony Inn & Suites, responded to this review
Thank you so much for your kind comments and for choosing us during this incredibly difficult time! We are working very hard to keep our property cleaned and sanitized for your safety. We hope that you come back to see us again soon!
Rating

chadarianturner, wrote review 24/05/2020

Great stay

I enjoyed my stay staff is really friendly, great maintenance guy. Pool was super clean the room was also clean. Breakfast was ok if it wasn't for covid 19 it would've been alot better (not the hotel ... more

Owner Response
helmhotelsgroup, Owner at Best Western Plus Crown Colony Inn & Suites, responded to this review
Thank you so much for the kind comments! We're working very hard to make things as safe and efficient for our guests and staff. Hopefully we'll be able to open up some additional breakfast options soon!
Rating

rjbudde, wrote review 11/03/2020

One of the BEST.

One of the BEST places to stay, especially for the price. Clean respectable hotel. Girls behind the desk are in uniforms that look professional. Everyone is very polite. Breakfast is always good. Inte... more

Owner Response
helmhotelsgroup, Owner at Best Western Plus Crown Colony Inn & Suites, responded to this review
Thank you so much! We take great pride in working hard to make every guest's stay memorable. We hope that you come back and see us soon!
Rating

mikelive78, wrote review 06/03/2020

overnight stay

Good value for the money Great Breakfast, Quiet and clean room plus very friendly staff check in was good and hassle free I would tell my friends and family to stay at this best western when in town... more

Owner Response
helmhotelsgroup, Owner at Best Western Plus Crown Colony Inn & Suites, responded to this review
Thank you so much for the kind comments Mike! We really appreciate you telling your friends and our friends here at TripAdvisor about your experience. We hope that we get to see you again soon!