Best Western Plus Crown Colony Inn & Suites

EXCELLENT hotel!! The sweet girl at the front desk set the example of how to greet guests. So very sweet, advised me of everything I needed to know. The room is 100% spot on. Very clean, great furniture and the perfect size. A lot of food choices within walking distance. I highly recommend and would stay here again in a heartbeat!! WTG BW Crown Colony Inn!! This manager has done a fantastic job with this hotel. less

We have used the Best Western Plus in Lufkin since its opening in 2006 to visit family in the area, and we aren’t staying anywhere else. The staff is welcoming and demonstrates East Texas hospitality every time we visit. Plus some staff members have even recognized us from previous stays. The hotel lobby is resort-like, especially at Christmas time when they display a beautiful tree and a wealth of garlands. The rooms are luxurious, and the beds are just as good or even better than the ones we have at home. The best part of this hotel of course, is the enormous breakfast, serving everything from the usual warm staples like waffles from numerous waffle makers, to a wide variety of yogurts and pastries. To me, this hotel is every bit of deserving of BW's Plus title. Thanks for serving our family for all these years, and can’t wait for many more years of your service as we come to Lufkin! less

My sister and brother and I were all getting together in Lufkin for a week, and I was in charge of booking the lodging. I chose the Best Western Plus Crown Colony and am VERY happy that I did! First of all, I have to thank every single person I spoke with at the front desk, from the time I booked our reservation all the way through until checkout. Kudos to Maria, Yvette, Alazia, and Kristi for their friendly, welcoming attitudes; their assistance in handling complex requests; and their overall expertise in managing our lodging! We started with a two-room suite (at an AWESOME rate, thanks to one of their discounts), and then had to add a night since my brother (with his dog) needed to stay an extra day. Everyone was so patient and understanding and took great care of us; my brother was even able to stay in the same room for the same rate, which was SUCH a gift! The room itself was spacious, clean, and well-appointed, with two king beds. The only difficulty we encountered was the thermostat in the bedroom not working properly so when there was a cold snap it was chillier than the main room with its king bed. They offered to have maintenance check it out, but quite honestly the addition of a blanket made it quite comfortable. Many thanks to the housekeeping staff who were so understanding of our unusual schedule; one day, we stayed in the room until 5 pm and so did not require service; the next day, we were able to receive "early" service (before 10 am). We appreciated the earth-friendly practice of only changing the towels that were on the floor; those we kept on the rack we could reuse, thus saving energy. The kitchenette with its fridge and microwave also came in handy, as we could keep our leftovers from dinner and heat them up for lunch. Having coffee and tea available in the suite completed the in-room dining. :-) The breakfast options were quite generous, including eggs, breakfast meats and potatoes as well as the usual waffle station, yogurt, fruit, cereals, and breads/pastries. They even had a rotating selection of "chef's creations"; one morning was breakfast tacos, another was pigs-in-blankets, another was layered biscuits (like egg McMuffins). The fitness room was adequate for our needs and we took advantage of it almost every day. We only wish the pool was indoors so that we could have used it as well. The hotel's location is quite convenient, just south of the city's "loop" (Hwy 287), on Hwy 59. There are several very good restaurants either right next door or across the highway, all within easy walking distance. The property itself is well-lit and sits very close to grassy areas ideal for dog-walking. Overall, we were extremely pleased with our stay at the Best Western and will DEFINITELY stay here again on our next trip to Lufkin! Thank you so much for a wonderful reunion!! less

Nice facility, friendly help, free cookies, great breakfast, beautiful décor, nice bedding, big room. Window opens a bit for fresh air. Cons: Our major problem was finding and getting to this motel. It is hidden behind a McDonald's, left turn off a 55 mph freeway, no service drive. That seemed weird and dangerous to me—we missed it and it took a long time to double back on multiple freeways. less

We stayed at the Lufkin BW location while visiting the area in support of our daughter, who was participating in a Texas Longhorn show. The hotel was clean, and the bed was very comfortable. There were many small things that set this hotel apart from others of its price level...things like having a soapdish at the bathroom sink. This attention to detail helped make this an exceptional stay for us. less