Above and beyond in every way!
My husband and I arrived on a Tuesday late afternoon. Our stay was for 2 nights, part business and part celebration of our anniversary. At 2am my husband became ill.. NOT COVID, A HEART ISSUE! . I c... more
My husband and I arrived on a Tuesday late afternoon. Our stay was for 2 nights, part business and part celebration of our anniversary. At 2am my husband became ill.. NOT COVID, A HEART ISSUE! . I can not tell you how helpful the staff was. They called 911 for me and gave me support and comfort every moment. Because of covid I could not be in the hospital with my husband. He was in the hospital for 6 days. The entire staff was wonderful.
Pam, Erica and Alfred went out of their way to do everything possible to comfort and assist me. Even though my room was supposed to be taken on that Saturday, they rescheduled so I did not have to change rooms. God bless everyone for helping me out.
The hotel is quite beautiful and my room was lovely. Everything is spotless...even in this time of Covid...I felt very comfortable. The cleaning staff is friendly and they do a wonderful job every day.
I hope to return here another time when we can enjoy this wonderful hotel and the historical and beautiful surrounding area.
Again, I give my thanks and gratitude to Pam, Erica and Alfred for their exceptional care. less
Dana Johnston, Marketing at Best Western Plus Crossroads Inn & Suites, responded to this review
We value your business at the Best Western Plus Crossroads Inn & Suites.
Thank you for the kind words about our staff and the hotel.
Please let us know if we can assist you in the future.