Best Western Plus Crossroads Inn & Suites

135 Wood Ridge Ter, Zion Crossroads, Virginia, 22942-6966, United States
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Best Western Plus Crossroads Inn & Suites

Welcome to the Best Western Plus Crossroads Inn & Suites!

A great location and unbeatable convenience is what attracts many guests to our Zion Crossroads hotel, but its the hospitality that really makes your stay special.

From the m
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
135 Wood Ridge Ter, Zion Crossroads, Virginia, 22942-6966, United States

Reviews of Best Western Plus Crossroads Inn & Suites

Traveller Overview:
4.5 Rating: 471 reviews
Excellent 62%
Very Good 23%
Average 6%
Poor 4%
Terrible 2%
Rating

Nuttynancy, wrote review 10/08/2020

friendly staff

Traveled to area for one night stay. Very unique and interesting lobby but needs some brightening up . Pet friendly but no noise heard from people with dogs. They separate floors so may select floor w... more

Owner Response
FRONT DESK, Guest Services / Front Office at Best Western Plus Crossroads Inn & Suites, responded to this review
Thank you so much for your review and taking the time to report a positive stay. I will definitely be passing this on to all the staff. You are correct about the new restaurant being built. Rhett's will be a great addition to the area, especially for us. We look forward to a partnership with them. Hope you will be able to visit us again.
Rating

Deborah C, wrote review 29/06/2020

June 27, 2020

During these trying times, when essential workers can be stressed and hard to be nice to customers; the staff at Best Wester in Zion Crossroads VA were exceptional. they answered every question we ha... more

Owner Response
FRONT D, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review
Thank you for taking the time to provide your feedback on your stay. These have been trying times and we expect the challenges will continue and the staff must constantly adapt. It was great to hear that the staff was able to answer your questions and concerns. Hope we can host you again.
Rating

J9947MHmicheleh, wrote review 12/06/2020

Hotel was great

The hotel was great. We where amazed at the lobby’s decor. The staff at check in was super great, very helpful. The rooms where clean & so comfy. Well pleased with the stay. Would definitely suggest a... more

Owner Response
FRONT D, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review
Thank you for taking the time to provide such positive feedback about your stay. It is a great pleasure to be share the positive guest experiences with the staff. Look forward to hosting you again if you are in the area. Again, thank you!
Rating

Joanne P, wrote review 24/01/2020

Unpleasant stay

We always stay at this hotel when my husband has scans because we have always found it to be above average. This time our stay was unpleasant. We were denied a first floor room that was requested at... more

Owner Response
FRONT D, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review
Thank you for letting us know abut the problems with your stay. I have or will be addressing them more fully through your review directly with Best Western, which I also appreciate and direct communication. I look forward to helping resolve these situations for your next stay.
Rating

Alison N, wrote review 16/01/2020

Very nice, decor was cool!

1st time staying here. Lobby was cool with the decor. free breakfast OR IHOP within walking distance. This area has come up a Lot in the past few years. I went to a Thai restaurant across the street t... more

Owner Response
FRONT D, General Manager at Best Western Plus Crossroads Inn & Suites, responded to this review
Thank you for taking the time to let us know about your stay. Since it sounds like you have been in the area before, I hope we will get to see you again. Sometime this spring you will also have a full service restaurant available without having to go accross the highway. We are definitely looking forward to that for our guest.