Terrific Yorkshire Hotel.
06/05/2019 Richard S, Chester, United Kingdom
We recently stayed at Craiglands for 6 nights & had an absolutely wonderful time. Our room was comfortable, well furnished & spacious - with loads of storage space & a couple of easy chairs. The Staff... more
We recently stayed at Craiglands for 6 nights & had an absolutely wonderful time. Our room was comfortable, well furnished & spacious - with loads of storage space & a couple of easy chairs. The Staff were all helpful and polite & the manager had a visable presence within the hotel. Although previous guests have mentioned issues with Hot Water supply to rooms - we had absolutely no problems at all with this. We ate in the restaurant in the evening a few times & enjoyed the wonderful breakfasts in the mornings. Restaurant staff were excellent & certainly provided traditional Yorkshire Service at all times. Food was top quality & freshly prepared. We walked into the centre of Town a few times & it's a fairly easy 10 minute stroll downhill - which means the return is uphill, although this was not difficult. It's location is adjacent to open countryside & only a few minutes from some decent walks - which we really enjoyed. We would certainly not hesitate to book another stay & it provides a pretty ideal base for visiting other attractions within the vicinity. All in all this was a really pleasant experience with absolutely no negatives at all. We look forward to returning. less
TheCraiglandsHotel, Guest Relations Manager at Best Western Plus Ilkley Craiglands Hotel, responded to this review
Thank you for taking the time to tell me about your experience here at the Craiglands Hotel .I am delighted that you enjoyed your visit to the Craiglands Hotel and it’s my hope to welcome you back again soon.