Beware front desk staff not wearing masks and not standing behind plexiglas.
We are traveling cross country and have been reassured that all hotel staff have been masked showing respect for us as we are masked. Except this evening walking in here to see front desk person and ... more
We are traveling cross country and have been reassured that all hotel staff have been masked showing respect for us as we are masked. Except this evening walking in here to see front desk person and ask why she did not have a mask? Her reply: we don’t have to if we don’t want to. Outrageous disrespect for hotel customers, for caution and recognition of a highly infectious disease. Also the bar in the small lobby had 2 customers without masks. DANGER ZONE. Ridiculous - just to get to elevator exposed x3. less
Brock Cunningham, General Manager at Best Western Plus Country Inn & Suites, responded to this review
Thanks for the review,
Sorry that you felt that you were exposed 3 times. We take Covid-19 very serious and do everything we can to make sure everyone's comfortable. Behind the desk we do put up plexiglass and if anyone is to leave the front desk its mandatory they have mask on.
Thanks again for the review!