Best Western Plus CottonTree Inn

Loved being greeted at the front desk with cold water and warm cookies after 400 miles on the road. The bed was excellent, check in super speedy, rooms clean, bed comfy, internet easy and fast. Only wish we had known it was located on the river so we could have requested a room with a river view. Will plan to stay here again next year! And next year I'm definitely trying that huge pool! less

I was really excited to stay in this hotel because it had great reviews, but i was disappointed in how noisy the hotel was in the mornings. We stayed for two nights, and I was hopeful after all the Yellowstone tourists left on Saturday morning, the door slamming, rolling suitcases, and foot stomping would be less on Sunday morning. However, you can just hear everything from every corner of the hotel, and it woke me up at 6 am both days. Some earplugs and a noise machine helped. Breakfast was meh, which was also disappointing because I normally love continental breakfasts. less

The stay at this property had very horrible customer service. They had it out for the girls team we brought from day 1. They followed our girls to their rooms after our girls just walked up the stairs to their room. In all my travels to hotels with softball teams I have never seen this type of treatment. They advertise a 24 hour pool and yet then try to kick you out of it. The hotel was fine but the service was not. less

Quick check-in/check-out. The front desk staff were polite and professional. The hotel itself was clean, modern with a pleasant decor. The breakfast was disappointing. Insufficient replenishment, no breakfast staff to be seen and very little in selection. Stay for the hotel, leave for the breakfast. Overall it is a great place to stay if you are passing through, a side from the "free breakfast". less

I like to stay at a Best Western Plus because of the awesome breakfasts. The food was good, but too small of a room - went on a 6 mile walk came back and still had to wait. The rooms were clean, but somewhat over priced for elite members. Great location though. less