Best Western Plus CottonTree Inn

900 Lindsay Boulevard, Idaho Falls, Idaho, 83402-1818, United States
based on 773 reviews Trip Advisor Logo
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Best Western Plus CottonTree Inn

The Best Western Plus CottonTree Inn is located near Interstate 15 and Highway 20, this Idaho Falls hotel is located near the famous Snake River Greenbelt, the local LDS Temple, plenty of downtown shopping and dining and the excitement of downtown Id show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
900 Lindsay Boulevard, Idaho Falls, Idaho, 83402-1818, United States

Reviews of Best Western Plus CottonTree Inn

Traveller Overview:
4.5 Rating: 773 reviews
Excellent 55%
Very Good 30%
Average 9%
Poor 3%
Terrible 1%
Rating

jkbeisner, wrote review 09/12/2020

Great service, great place to stay!

Outstanding service of staff and overall stay was great. I would highly recommend staying here for business or leisure travel. Very clean, easy to find, great location to access other locations while ... more

Owner Response
James Spatig, General Manager at Best Western Plus Cottontree Inn, responded to this review
jkbeisner, I wanted to thank you for taking the time to review our hotel on Trip Advisor. I am very glad to see that you would highly recommend our hotel or both leisure or business travel. We hope to see you again on any future trips to our area. Thanks Again, James Spatig General Manager
Rating

Voyager480509, wrote review 28/11/2020

Family stay

We enjoyed our stay so much (mom, grandma and three kids). We had a suite with two beds in one room and a fold out sofa bed in the other. The fold out was so comfortable for our teenager, unlike any f... more

Owner Response
James Spatig, General Manager at Best Western Plus Cottontree Inn, responded to this review
Voyager480509, I wanted to thank you for taking the time to review our hotel on Trip Advisor. I am very glad to see you enjoyed your stay with the bed options and that you also enjoyed our breakfast. We hope to see you again on any future trips to our area. Thanks Again, James Spatig General Manager
Rating

michellewilsonco, wrote review 24/10/2020

Best hotel and customer service hands down!

Not only was this hotel extremely clean and had gorgeous decor...but their customer service is hands down the best we have had with being out of town! Liz at the front desk went above and beyond to ma... more

Owner Response
James Spatig, General Manager at Best Western Plus Cottontree Inn, responded to this review
michellewilsonco, I wanted to thank you for taking the time to review our hotel on Trip Advisor. I am very glad to see that the hotel was extremely clean and had gorgeous decor and our customer service was the best. We hope to see you again on any future trips to our area. Thanks Again, James Spatig General Manager
Rating

264kyran, wrote review 17/10/2020

Breakfast?

I feel cheated. I was excited to once again get the fabulous breakfast BW is known for. Instead...waffles and cereal, that was all. The beds were comfortable, the pool and hot tub were open. There is ... more

Owner Response
James Spatig, General Manager at Best Western Plus Cottontree Inn, responded to this review
264kyran, I sorry to here that you did not get to enjoy our fabulous breakfast that you are used to getting with BW. We are offering hot breakfast that our breakfast attendant was plating, I don't know if you did not see that when you came down to eat breakfast, it was over next to the coffee and juice machines. Due to COVID-19 we limited what we offer, not the normal breakfast, but eggs & sausage and potatoes were offered the day you stayed. Hope you give us another chance to make it right. Thanks, James Spatig General Manager
Rating

db7477, wrote review 16/09/2020

Good choice

The Cottontree Inn was a good choice for a one night stay. It’s conveniently located just off I-15. The room was clean and ready upon arrival. Breakfast was a surprise. Their breakfast room was open a... more

Owner Response
James Spatig, General Manager at Best Western Plus Cottontree Inn, responded to this review
db7477, Thank you for your kind response for our hotel. I glad to see that you enjoyed our hot breakfast, even during the Covid-19. We hope to see you on any future stays. Thanks Again, James Spatig GM