Best Western Plus CottonTree Inn

I stayed in this hotel for one night with my boyfriend. Unfortunately we stayed on a Sunday when most things are closed in town. We chose this hotel to be close to the airport which it was. Included breakfast and wifi were decent. There was an indoor pool and a small fitness center we didnt use. The room was fine. I wish the hotel was more knowledgeable about things to do in the area as so much was closed. We got excited about a drive in movie theater from the in room book but it needed to updated as it was permanently closed. All in all a decent hotel. less

There were many positives to this hotel - yet a few negatives as well. Initially the updated feel seems very nice - but unfortunately we noticed a significant number of opportunity areas for improvement. First of all our room did not feel very clean. Our bedding was haphazard & falling apart. The bathroom had stains in the corners and all over the shower curtain. But - the towels were plentiful & soft. The pillows on the bed were perfect - yet the bed was uncomfortable. The staff at check in were great. They were both friendly & happily answered questions. I think with a little extra work - this could be a 5 star hotel - especially given the great staff & location. less

This is a recently upgraded hotel 100 yds from the Snake river. In peaceful surroundings and with attentive, friendly staff, it is a strategically located stop on the way to Yellowstone or Jackson Hole. The river walk takes you to the falls on the Snake river that gives the city its name. Good restaurants and breweries as well as the center of Idaho Falls are also within walking distance. less

This Best Western when we arrived to check in had the Fire Department there with an evacuation because of a Short or Evaporation in the Wires in the Computer. The Bathroom sink is outside the Bathroom, and the Bathroom was Tiny! The Ceiling Light above a Bench in the Sleeping Area just in front of the Foot of the Bed was Shorted out and would not fully shut down with a Switch but Flickered all night Long. Room was a Std. King with Sofa, $169.99 without Taxes, and was pricey because of the end of the Summer Season but as I traveled on with my 3 Week Trip I seen a whole lot of Price Gouging! less

I found the hotel to be clean, comfortable and with very friendly staff. Comfortable beds and great service! The hot tub was clean, good size and about 104 degrees, some places have tubs at 99 degrees which just is not the same. less