Best Western Plus CottonTree Inn

900 Lindsay Boulevard, Idaho Falls, Idaho, 83402-1818, United States
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Best Western Plus CottonTree Inn

The Best Western Plus CottonTree Inn is located near Interstate 15 and Highway 20, this Idaho Falls hotel is located near the famous Snake River Greenbelt, the local LDS Temple, plenty of downtown shopping and dining and the excitement of downtown Id show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
900 Lindsay Boulevard, Idaho Falls, Idaho, 83402-1818, United States

Reviews of Best Western Plus CottonTree Inn

Traveller Overview:
4.5 Rating: 781 reviews
Excellent 55%
Very Good 30%
Average 9%
Poor 3%
Terrible 1%
Rating

wolffpack14, wrote review 21/06/2021

Issue With Overheated Hot Tub

Family and I stayed here after booking on Priceline at a discounted rate. The location is nice as you can walk down next to the river into downtown. The room was clean and the pool was acceptable. Bre... more

Rating

Tom H, wrote review 17/06/2021

Nice place, but average location

Interesting that 2 separate Best Westerns within a short distance of each other in a relatively small town. This one was a little north of the other in a more industrial area. However, it was very clo... more

Rating

444pamp, wrote review 31/05/2021

A Mostly Pleasant Stop

We came in after traveling 12 hours with our cats. Check-in was easy and the room was clean and comfortable.Everything was perfect except the upstairs guests who stomped around until midnight and bega... more

Owner Response
James Spatig, General Manager at Best Western Plus Cottontree Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-523-6000. Thank you again for taking the time to complete the survey. Sincerely, James Spatig General Manager Best Western Plus CottonTree Inn
Rating

jessicawM2031IT, wrote review 29/05/2021

Parking issue/rude customer service

I understand being sold out and having full parking. But they allowed 6 trucks with trailers to park instead of making them park across the street. One truck took up 7 spots. I was told I need to par... more

Owner Response
James Spatig, General Manager at Best Western Plus Cottontree Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Rating

HarleyDude5576, wrote review 25/05/2021

Twin Falls

Ageing hotel. But well maintained. They missed cleaning our room, but I'm sure that they were short staffed as everywhere else we had been. The breakfast area was very clean and well organized. Food w... more

Owner Response
James Spatig, General Manager at Best Western Plus Cottontree Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 208-523-6000. Thank you again for taking the time to complete the survey. Sincerely, James Spatig General Manager Best Western Plus CottonTree Inn