Best Western Plus CottonTree Inn

900 Lindsay Boulevard, Idaho Falls, Idaho, 83402-1818, United States
based on 757 reviews Trip Advisor Logo
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Best Western Plus CottonTree Inn

The Best Western Plus CottonTree Inn is located near Interstate 15 and Highway 20, this Idaho Falls hotel is located near the famous Snake River Greenbelt, the local LDS Temple, plenty of downtown shopping and dining and the excitement of downtown Id show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus CottonTree Inn

Traveller Overview:
4.5 Rating: 757 reviews
Excellent 55%
Very Good 30%
Average 9%
Poor 3%
Terrible 1%
Rating

Greg W, wrote review 20/01/2020

Not a good place to get any rest

We were put in the same room as the earlier reviewer. Noise from hallways and room above until 2 am. Breakfast is right outside our door and you could hear a lot. My wife asked the person at the desk ... more

Owner Response
maygensato, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Thank you for choosing our hotel for your recent stay in Idaho Falls, . I would like to take this time to apologize for the noise disturbance you experience during your visit with us. We respect your right to choose alternate accommodations in the future. We just hope that you will give us another opportunity to show you our hospitality and perhaps some of our other room categories. Thanks again for your feedback and we wish you the best in your travels! Maygen Sato Director of Sales
Rating

MicheleTravel23, wrote review 01/01/2020

Comfortable but overpriced

This hotel looked really good on the website, but we were a bit disappointed. It is modern and comfortable but for the price, we expected more. The room was quite small and the hotel could not provide... more

Owner Response
maygensato, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Thank you for choosing our Hotel and taking the time to share your thoughts on your experience. It is our goal to provide the best quality of service. We are glad you enjoyed our breakfast and pool. We will look into you suggestion on becoming more environmentally sustainable and appreciate the feedback. Thank you, Maygen Sato Director of Sales
Rating

Dreamer93105, wrote review 30/12/2019

The location is good, but Not very clean in common areas and the room linens

We have stayed on two separate occasions, will not stay again. The location is good, but Not very clean in common areas and the room linens Were very suspicious( not sure they were changed or laundere... more

Owner Response
maygensato, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
We respect your right to choose alternate accommodations in the future. We are making every effort to keep the commons floors clean. During the current extreme weather we are experiencing we find it imperative to keep the walkways and entrances salted to avoid slips or falls witch unfortunately effects the appearance of the floors. Thanks again for your feedback and we wish you the best in your travels! Maygen Sato Director of Sales
Rating

ccmcmusic, wrote review 23/12/2019

Family stay

Service was great, room was clean and comfy, breakfast was awesome! We didn't use the pool this time but we have in the past and the kids loved it. The breakfast staff was super accommodating to my ki... more

Owner Response
maygensato, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Thank you for your excellent rating of 5 out of 5 on Trip Advisor! We take pride in providing an home away from home experience which I am pleased to read you appreciated and found great value in. We thank you for taking the time to share your experience and assure you that the same commitment to genuinely personable excellence will always await here at the CottonTree Inn! Maygen Sato, Director of Sales
Rating

DPBSpringville, wrote review 20/12/2019

Pay a little more and go down the road

We had recently stayed in a Best Western Plus in Ballard, Utah and planned on having the same great experience in Idaho Falls. We checked in during the middle of the week and we were given a room on a... more

Owner Response
maygensato, Director of Sales at Best Western Plus Cottontree Inn, responded to this review
Thank you for choosing our hotel for your recent stay in Idaho Falls, . I would like to take this time to apologize for the noise disturbance you experience during your visit with us. We respect your right to choose alternate accommodations in the future. We just hope that you will give us another opportunity to show you our hospitality and perhaps some of our other room categories. Thanks again for your feedback and we wish you the best in your travels! Maygen Sato Director of Sales