Best Western Plus CottonTree Inn

Not only was this hotel extremely clean and had gorgeous decor...but their customer service is hands down the best we have had with being out of town! Liz at the front desk went above and beyond to make sure our stay was comfortable and even asked our toddler if there was anything he needed! She even brought him color crayons the next day since my husband took the car to work! We will definitely be back and enjoyed our visit! less

I feel cheated. I was excited to once again get the fabulous breakfast BW is known for. Instead...waffles and cereal, that was all. The beds were comfortable, the pool and hot tub were open. There is a Dennys next door less

The Cottontree Inn was a good choice for a one night stay. It’s conveniently located just off I-15. The room was clean and ready upon arrival. Breakfast was a surprise. Their breakfast room was open and they were serving omelettes, sausage and tater tots... first BW hotel that we’ve visited during COVID-19 that’s doing more than Grab N Go. less

I loved the perfectly supportive-ly Firm, king size mattress, just right! Yes, this Best Western is right off a Freeway off-ramp, but at night, the auto noise just didnt seem noisy to affect me. And sleeping is important to me. Our king bed room was very large. Great long bath, instant hot water. Good breakfast with waffles. Beautiful decor, very modern. Beautiful pool. Great value for the money especially for a spoiled Californian. less

The front desk people were very nice and so helpful. After we checked in, the lady at the desk told us how to get to their beautiful falls. I gave this facility 5 stars because they really tried. I’ve travelled a lot over the past two months and have found that some hotels have really skimped on the amenities, such as having a real breakfast and even keeping their pool open. This facility had sausage, eggs, and breakfast potatoes that were handed over on a plate by a pleasant young lady who was working in the breakfast room. They had fruits and muffins. You could help yourself to coffee and the waffle maker. They had a very large hot tub which had a good temperature. The pool looked a bit worn around the edges (maybe painting is in the near future?), but it was large and a had a comfortable temperature. The room itself had a couch, which a lot of rooms don’t have. The carpeting was attractive. I loved having a sink that was separate from the bathroom. As far as location goes, this place has most everything you could possibly need within a short walking or driving distance. It has gas stations, restaurants, a beautiful place to walk along the Snake River (a must do)!, and Walmart (which we needed). I’d definitely stay there again when in a Idaho Falls. less