Great location, good business center, very comfortable
07/06/2019 MPCroat, Zagreb, Croatia
Location of the hotel is nearly superb, very very close to the city center (Republic Square), next to the nice park with the beautiful fountains. It is about 15 minutes ride from the airport by taxi (... more
Location of the hotel is nearly superb, very very close to the city center (Republic Square), next to the nice park with the beautiful fountains. It is about 15 minutes ride from the airport by taxi (not during the rush hour), price of the ride is around 7 USD with Yandex (Russian version of Uber).
My room (6th floor) was really spacious,and clean, as well as everything else in the hotel which is in my opinion extremely clean. Room itself is not state of the art room, but it is really really comfortable and cosy. Hotel lobby and restaurant and wine bar are for example very modern (recently redecorated). My room was really quiet so i had opportunity for a good night sleep.
Breakfast was very good, it's not the best or the richest breakfast I ever tried, but I think that definitely everyone can find something for themselves.
Beautiful outdoor heated pool.
Staff was really friendly and 24 hour hours a day present at the reception without waiting..
Interesting additional service: you have possibility to order at the reception early breakfast to go package on day of your leave, which is really useful because most of the flight from Armenia to Europe leave early morning (4-6 am).
Mini bar and room service prices more than reasonable.
Complimentary bottle of water (0,5 l) every day.
Would definitely recommend it. less
CongressMarketing, Guest Relations Manager at Best Western Plus Congress Hotel, responded to this review
Thank you for taking the time to share with us your positive experience at Best Western Plus Congress Hotel and for giving us a perfect rating.
We are extremely delighted to hear that you had an amazing stay at the hotel.
Our team works very hard to provide an outstanding experience for the Guests and to make them feel special. We always strive to provide high-level customer service.
It is a pleasure to know that you enjoyed our comfortable and clean rooms, delicious breakfast with a great hospitality for Guests. Your kind words will be reported to the team in creating great Guest experiences and serve as an added boost of motivation in our daily tasks.
We will be happy to welcome you back in the future.
Guest Relations & Quality Manager
Best Western Plus Congress Hotel