Nice Location across from Lake ~ Short distance to downtown
26/08/2018 Susan L W, Delavan, Wisconsin
We enjoyed our stay at the Best Western in Minocqua. The location was good, across from the lake & a short distance to downtown. It is an older hotel that has been updated. We stayed there 2 nights. W... more
We enjoyed our stay at the Best Western in Minocqua. The location was good, across from the lake & a short distance to downtown. It is an older hotel that has been updated. We stayed there 2 nights. Walked downtown to the restaurants & checked out the shops. There is a bar in the hotel, so we stopped in one night for an after dinner drink. The bartender was friendly & informative about the area. Breakfasts were included. The beds were very hard, (not good for older bones), so my husband & I both had a hard time sleeping & ended up in pain after the 2 nights. I mentioned it to the gal when we checked out & she said she would note it that if we stayed there again we needed a room with pillow top beds. That choice was not offered to us when we checked in. They should get pillow top beds in all their rooms. less
Becky D, General Manager at Best Western Plus Concord Inn, responded to this review
Thank you Susan for your review. We are glad you enjoyed your stay with us. The reason why we offer two kinds of mattresses when we can is everyone is different and some like firm and some like soft. I did make notation on you folio that you prefer a pillow-top. This will help us make your next stay even better. Thank you for letting us know. We appreciate your business.