Best Western Plus Concord Inn

Our family stayed at Minocqua Best Western from Jan 1st through Jan 4th, 2021. We had our dog with us and stayed in one of the dog-friendly rooms. The room was very clean, with no trace of pets staying in the room before. Everything else about the stay was great, and the location of the hotel is perfect. Also, since several other reviews mention COVID compliance, I wanted to share our experience in this regard. Obviously, no hotel can provide the level of distancing that one can achieve when staying in their own home. But, I felt that the hotel staff is doing everything reasonable for the safety and comfort of their guests during these times. I would like to thank the hotel for staying open and for providing us a place to stay during our visit. less

I travel alot and am I on the road usually every year over 200 nights out. This place was absolutely incredible! My installers and I were here for 3 weeks plus. From Becky the G.M. who was the best on making are stay a memorable one. To Kristina the Breakfast Lady who was the Greatest, on making sure you were satisfied with it with the best personality ever. Miss Lynn at the Bar was Perfect at the bar for drinks and food. She catered and pamperd us well. We had so much fun there!!!! The housekeeping staff were great and very friendly down to the Houseman and Maintenance Staff. Every one made the stay the Best Ever!!!! less

Staff is always accommodating. Service and amenities met all our expectations. Excellent experience and will definitely return. Indoor pool and heated whirlpool were well maintained and clean and spacious. Highly recommend this hotel for the price point! less

I would have given the Concord a #1 rating if it were not for the perfect location. We were happy to see the Best Western's COVID Policy on a large sign when we walked up to the reservation desk only to see the clerk did not have a mask on. During our stay (1 night) no employees wore masks including another desk clerk, cleaning staff and the lady serving the hot breakfast! With this you have no choice but to question their sanitation procedures. Dated and run down speaks for itself. BW has a diamond in the rough, turn it back into a diamond. less

The hotel was easy to find right across from a park on Lake Minocqua. Staff was pleasant and check in was very easy. The room was decent sized and appeared clean The bathroom was somewhat small but also appeared clean. The bed was old, creaky, and sagged in the middle- due for replacement The TV was large and had good channel selection The room had a fridge and microwave The pool was nice and clean as was the hot tub The breakfast was good. Real hot food - eggs, sausage, etc. less