Best Western Plus Cold Spring

Very clean hotel with great location at a great price. Exhaust fan included....which you usually can’t find that in a hotel and I don’t understand why? Looks like new carpet and two sinks is a plus, that is rare. Would def recommend! less

Nice large Suite very comfortable Bed only complaint would be ,took forever to get Hot water in Tub as well as Shower .Jacuzzi Tub wasn’t cleaned very well had scum ring around it .Im a gold Member and all other places we have stayed have given us a complimentary Bag of water , chips , ect this one did not .Would stay again because location was close to everything. less

This was a little birthday getaway for my husband. The person who checked us in, Mark, was super nice!! He explained everything to us and even drew me a map on how to get to our cottage. He explained everything about the complimentary breakfast, etc. Very helpful. We got one of the private cottages with the jetted hot tub inside. It was such a cute little room. When we stepped inside, it was gorgeous! So nice and clean. We unpacked a bit and then went about our business around town. When we got back to the room, we figured we'd soak in the jetted tub for a bit before relaxing and calling it a night. The plug to the jetted tub kept popping up and we kept losing water. Before the tub was even filled, the hot water ran out. After that, we laid down to watch TV before bed. The bed felt as if it were broken. Laying down normally, our legs/feet were higher than our head.We felt like we were laying at the wrong end of the bed. We tried to sleep and it was impossible. Not only did we feel upside down, we could also hear the noise from the street outside the window next to the bed. Trucks going by, police sirens and a couple walking on the street, who were arguing. Finally enough was enough. We decided to pack up the car and leave a little after midnight. We drove back to Boston in our pajamas. I did not go to the front desk to complain because it was already so late, I was just exhausted and in my pajamas. I did not feel like packing up and then unpacking again in a different room. I do think this is a really cute place and like I said it was very clean. I just wish the bed wasn't so messed up and the plug to the jetted tub actually stayed down. less

The room was private, very clean, and had very nice amenities, soaps and shampoo's. Big fluffy towels. Very close to everything on Court Street, the Wharf and Plymouth Rock. Very friendly breakfast staff and front desk staff. Highly recommend this Motel. less

it was noisy, you can hear the doors slam and car doors and ignition when the car started. My key deactivated and I had to go drive back to the lobby to get it reactivared. That was an inconvience, since It was late and I just wanted to get into my room and sleep. I also ddnt reaize when booking the room it was an outside hotel not inside. Besides that the location was nice close to a lot of resteruants. room was cleaned and cozy. less