Overpriced, expect to be mugged
Needed to be close to the hospital. Was put in a room on the second floor next to the noisy elevator with my senior mother. Very noisy. Sketchy people everywhere. Felt afraid of getting robbed or bein... more
Needed to be close to the hospital. Was put in a room on the second floor next to the noisy elevator with my senior mother. Very noisy. Sketchy people everywhere. Felt afraid of getting robbed or being physically harmed . You couldn't pay me a million dollars to stay there again less
michaelscci, General Manager at Best Western Plus City Centre Inn, responded to this review
I am disappointed to hear that your stay at the hotel did not go well, Corey. We have some rooms near the elevator and some that are not. It was a busy night when you were here, and it is possible that there were people in the hallway who were not respecting the quiet time. The walls in the hotel are concrete and the doors are fire doors, but it is still possible that some sound can be heard if other guests are too loud.
I don't know why there would be people who are questionable at the front entrance of the hotel. We do not have a history of people being harmed at the hotel, and nothing bad happened to you. But if there is somebody who does not belong here, we would eject them from the property. If you ever have questions or problems with anyone here, or with any noise in your room, please do not hesitate to contact guest services anytime, day or night, and we will take care of it.