Best ever hotel so far! Everything was just perfect!
02/12/2016 michelle L, Montgomery Village, Maryland
The best thing was really nice staff in front desk. Everyone was great but I would like to say thanks to Anthony who helped us. As a local residents he gave many worthy information to travellers and b... more
The best thing was really nice staff in front desk. Everyone was great but I would like to say thanks to Anthony who helped us. As a local residents he gave many worthy information to travellers and because it we had enjoyed our time specially in restaurant. Bath stuff- soap, shampoo, Lotion are really good quality and also in quantities and to my kid, big spaces of bathroom was the best ever memory to her among our multiple times of vacation travel in everwhere. Walking distance going to old Quebec is not far, just 15-20 min walking distance was perfect to in summe season.
People, foods, city .. Everything was a fantastic for our family! Definetely we will visit again there!! less
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review
Dear Michelle L, it is with great joy that I am responding to such a gratifying review of your recent stay, for which I am immensely grateful. We are always looking for ways to better ourselves by acknowledging issues that our guests are bringing to our attention, but such pleasing praises are also welcome, as they will definitely serve as a motivation for all our troops to keep on the Good work. First, here at Best Western PLUS City Centre, we strive on offering the most efficient and caring services to our guest, and I am glad that we were able to enhance your stay. I already passed on your comments to Antoine, who also wants to thank you warmly for them. Second, it is true that the product we select to place at your disposal are of high-quality, whether in our Traditional, Business or executive class rooms. Shampoo, conditioner, soap, and other products are also available through the front desk, if ever you ran out of anything during your stay. Other items that are not in your room such as combs, toothbrush and toothpaste, shaving cream, razors, sanitary napkins and many others can also be obtained by contacting the front desk. Then, although the Old Quebec is indeed situated only 15 minutes walking from our front doors, and strolling there is definitely ideal during summer time, some may find it a little bit less pleasant during the coldest days of winter. Not to worry, as many bus routes passes just a few steps away from our property, on your way to an easy climb up to the main entrance of the historical quarters of Quebec City, Saint-John’s gate. From there, you will enjoy all the charms of the Old Capital by wandering around the fortified city, on your way to the most famous landmarks such as the Château Frontenac, The Parliament, the Battlefield Park of Plains of Abraham, the observatory and many more. To conclude, may I thank you once again for all the good words, and it will be a pleasure to welcome you again on your next journey to Quebec City, l’Accent d’Amerique. Best regards, Jean-Pierre Gagne – Hospitality and Guest Experience manager