BEST WESTERN Plus City Centre/Centre-Ville

AAA - 3 Diamond

Explore Hotel

Our downtown location, unbeatable rates and quality amenities make staying at our Quebec City hotel an easy choice.

Enjoy free Internet and a relaxing dip in our indoor pool. We understand that even if youre here for business, you deserve a Quebec City hotel that puts your comfort first. Located 15 minutes walk from the old city and close to numerous events, its easy to get anywhere, whether its a meeting, family reunion, tradeshow or top attractions. Hotels in Quebec City are known for hospitality, but we go beyond with the best service, quality and amenities.

For hotels in downtown Quebec City surrounded by some of the top attractions in the province our property is the perfect choice. Videotron Center and the cruise terminal are a short drive from our property. If youre docking in town and looking for a comfortable, cool and spacious place to stay, our Quebec City hotel delivers. If a tradeshow is what brings you to town, just minutes away is our Quebec City Convention Centre hotel.

We are close to the train and bus station, so using public transportation has never been easier. Our hotel in Quebec is designed to make your stay as smooth as possible. Enjoy free Internet and free local calls, which is especially enjoyed by business travelers. Our location is close to the offices of Ubisoft, CGI, Le Soleil and numerous other businesses and agencies.

Located in the downtown area, the best of the city is at your doorstep. Were a pet-friendly Quebec City hotel, because we understand that the whole family being together is what makes a trip special. Best Western Reward members and CAA/AAA members will feel right at home, and were a green hotel so theres no worry over your carbon footprint. Promotions and packages are available for a number of guests. Can we do anything more to help you enjoy your stay? Simply ask one of our friendly staff members.

Book a room at BEST WESTERN PLUS City Centre/Centre-Ville today and enjoy the best rates!

Thank you for your interest in Best Western Hotels!

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Location

330 De La Couronne
Quebec
Quebec
G1K 6E6
Canada
AAA - 3 Diamond

Summary

Pets: No Pets accepted
Check-in & Check-out
15:30:00 | 12:00:00
  • Low rate guarantee
  • Free WIFI
  • 270+ hotels in GB

Rooms & Rates

Facilities

Location and Attractions

Getting there.

Sat nav users: type G1K 6E6

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Address
330 De La Couronne
Quebec
Quebec
G1K 6E6
Canada


What's nearby?

Recreation

  • 10.00 kilometer(s) from Sainte-Foy

  • 20.00 kilometer(s) from Levis

  • 25.00 kilometer(s) from Sainte-Anne de Beaupre

  • 37.00 kilometer(s) from Sainte-Marie de Beauce

  • 50.00 kilometer(s) from Montmagny

  • 80.00 kilometer(s) from Saint-Georges de Beauce

  • 80.00 kilometer(s) from Trois-Rivieres

  • 120 kilometer(s) from La Malbaie

  • 153 kilometer(s) from Drummondville

  • 253 kilometer(s) from Montreal

  • 255 kilometer(s) from Laval

  • 451 kilometer(s) from Hull/Ottawa

  • 0.50 kilometer(s) from Ubisoft & Beenox

  • 1.00 kilometer(s) from ABB Bomen Company

  • 1.00 kilometer(s) from CGI, Cognicase Incorporated

  • 6.00 kilometer(s) from C.H.U.L. Hospital

  • 1.00 kilometer(s) from Desjardins

  • 1.00 kilometer(s) from Radio Canada Television, public television broadcast company

  • 1.00 kilometer(s) from Rothmans Benson & Hedges

  • 1.00 kilometer(s) from S.A.A.Q.

  • 1.00 kilometer(s) from Stadacona papers company

  • 0.50 kilometer(s) from National School of Public Administration

  • 1.00 kilometer(s) from Quebec University

  • 6.00 kilometer(s) from Universite Laval




Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506

Reviews

  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 1195 traveller reviews
Rating: 5 364
Rating: 4 556
Rating: 3 195
Rating: 2 59
Rating: 1 21
Rating

Kind staff and management, good location

04/12/2016 Ramona M,

We stayed for 3 nights here during our honeymoon travels. We had a spacious, clean and nice room with a very kind honeymoon treatment, which was complimentary. The hotel is ideally located to explore ... more

Owner Response
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review
Dear Ramona M, I would first like to congratulate you for your life-long engagement, and to wish you all the best of what love can bring. Second, on behalf of the entire team here at Best Western PLUS City Centre Quebec, I would like to thank you for providing the whole TripAdvisor community with such an honest and detailed review of your honeymoon trip to Quebec City. I am proud that our efforts to go above and beyond the call of duty in order to offer the best, most unforgettable experience to all our guests met your expectations. First: our location. Right in the heart of the new trendy area in Quebec City, Quartier Nouvo Saint-Roch, our hotel is indeed ideal for young couples wanting to explore the untold, therefore unknown, part of our lovely city, with a huge variety of interesting business to discover. From authentic cuisine created by a new generation of young and talented chefs, to pubs and bars with totally crazy and original concepts, through show venues of all kind and boutiques of local artisans, there is everything for everybody, just a few steps from our doors. As if all this was not enough to convince every travelers to come and enjoy our high quality rooms at low cost, we are also located only 15 minutes walking distance from the Old Quebec and all the most sought after historical landmarks the oldest city in north America has to offer, such as the fortifications, the famous Chateau Frontenac overlooking the Terrace Dufferin, Quartier Petit-Champlain and of course, the majestic Saint-Lawrence River. In all, by staying with us, you get the better of the two worlds! But then, you do bring an interesting point regarding our own restaurant, Bistro le 330, and the healthy options, or lack thereof, that are present on the menu. Although there could always be more healthy choices on menus, our breakfast menus does offer a variety of options for those looking to eat better, such as our smoked salmon bagel or the “healthy express”, filled with fresh fruits, multi-grain cereals and bread, yogurts and cheese and more. Need some more, head to the café, CafeIn, located on the hotel’s ground floor, where you can enjoy a freshly made smoothie to kick-start the day on the right foot. Well then, that covers it all. Thank you once again dear Ramona M for this insightful review of your experience at our property, and we hope to see you back for one of your many wedding anniversaries to come. Best regards, Jean-Pierre Gagne – Hospitality and Guest Experience Manager
Rating

Best ever hotel so far! Everything was just perfect!

02/12/2016 michelle L, Montgomery Village, Maryland

The best thing was really nice staff in front desk. Everyone was great but I would like to say thanks to Anthony who helped us. As a local residents he gave many worthy information to travellers and b... more

Owner Response
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review
Dear Michelle L, it is with great joy that I am responding to such a gratifying review of your recent stay, for which I am immensely grateful. We are always looking for ways to better ourselves by acknowledging issues that our guests are bringing to our attention, but such pleasing praises are also welcome, as they will definitely serve as a motivation for all our troops to keep on the Good work. First, here at Best Western PLUS City Centre, we strive on offering the most efficient and caring services to our guest, and I am glad that we were able to enhance your stay. I already passed on your comments to Antoine, who also wants to thank you warmly for them. Second, it is true that the product we select to place at your disposal are of high-quality, whether in our Traditional, Business or executive class rooms. Shampoo, conditioner, soap, and other products are also available through the front desk, if ever you ran out of anything during your stay. Other items that are not in your room such as combs, toothbrush and toothpaste, shaving cream, razors, sanitary napkins and many others can also be obtained by contacting the front desk. Then, although the Old Quebec is indeed situated only 15 minutes walking from our front doors, and strolling there is definitely ideal during summer time, some may find it a little bit less pleasant during the coldest days of winter. Not to worry, as many bus routes passes just a few steps away from our property, on your way to an easy climb up to the main entrance of the historical quarters of Quebec City, Saint-John’s gate. From there, you will enjoy all the charms of the Old Capital by wandering around the fortified city, on your way to the most famous landmarks such as the Château Frontenac, The Parliament, the Battlefield Park of Plains of Abraham, the observatory and many more. To conclude, may I thank you once again for all the good words, and it will be a pleasure to welcome you again on your next journey to Quebec City, l’Accent d’Amerique. Best regards, Jean-Pierre Gagne – Hospitality and Guest Experience manager
Rating

Great Place to Stay!

29/11/2016 momdemax, Burlington, Vermont

(This review will be written by my 9 year old) I think this hotel was great!!! There is a really nice cafe downstairs,so when you wake up you can just walk down and get a coffee and a croissant.($) It... more

Owner Response
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review
Dear momdemax, I would first of all like to thank you, on behalf of the entire Best Western PLUS City Centre team, for this most flattering and complete review of your recent stay with us. Your inputs are as valuable for us as they are to the TripAdvisor community, as they provide useful information on the product we offer and also tips on the area surrounding the hotel. It is also an honor for me to answer to such a brilliant young sir/lady, and I hope I will be able to equal your immaculate knowledge of the English language. As a starter, I am glad that you mention in your comment that you enjoyed the Coffee shop, CafeIn, located on the hotel’s ground floor. In addition to the freshly grinded coffee prepared by our caring Baristas and the delicious croissants, you may grab one of our pastry, smoothie, gourmet sandwiches, a variety of juice, a soup of the day, and of course our famous breakfast sandwich. We also have a restaurant, Bistro le 330 that serves breakfast every week day from 7:00Am to 11:00Am and until 12:00Pm on weekends. Dinner is also available every day from 5:00Pm through 10:00Pm with a North American Bistro style cuisine that serves meals for all taste, from vegetarians to meat lovers as well as gluten-free items. Concerning the comfort and “bounciness” of our beds and linen, it is due to the fact that we use Natural Memory Foam Mattresses throughout our property, as well as high quality linen which are arranged in what is called “triple sheets”, a feature that enhance the cleanliness by avoiding the use of hard to clean duvets. Then, I must agree that our pool area, with its Jacuzzi and Gym, is a relaxing environment where you can just sit and read a book or take a dip in our 25’’ by 16’’ heated pool. Speaking of heat, we keep the pool temperature between 78 and 83 degrees and the hot tub between 98 and 102 degrees, which I am sorry wasn’t enough to your liking. As for the area surrounding the hotel, there is indeed plenty of restaurants to choose from, like the Bureau de Poste, where you can enjoy high quality meal at a low cost. Also, getting uphill to the Old City is, as you accurately stated, as easy as can be, with the elevator just at the end of Rue de la Couronne. I must mention though that, after you get out of that elevator, you still have to climb up Saint-Claire Street to reach Rue Saint-Jean, one of the main way leading in the fortified part of town. To conclude, I would like to thank you once again for this thoughtful and most useful review of our establishment young sir/lady, and we hope to be your hotel of choice in Quebec City for many years to come, as it will be a pleasure to welcome you once again on your next visit to our beloved town. Best regards, Jean-Pierre Gagne – Hospitality and Guest Experience Manager
Rating

Great destination

22/11/2016 Valerie M, Northboro, United States

In walking distance to Old Quebec. Very friendly staff. My only complaint was that, due to the fact I used my points on the stay, the hotel did not cover our breakfast. I really think if you earned p... more

Owner Response
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review
Dear Valerie M, I wish to thank you for reviewing your experience with us in such a detailed way. We value any comment we can get from our guests, as they provide us with the necessary tools in order to identify which aspect of our product needs improvements and which we should draw inspiration from. First and foremost, I would like to add to your comment about the breakfast not been included when you use Best Western Rewards to pay for your room, as breakfast is not included in most rates, not only when you book with your Rewards points. There are several promotions available throughout the year that would include breakfast in your reservation, which allows you to eat at our restaurant, Bistro le 330 with its “a la carte” menu, or the American buffet when it is available. Second, here at Best Western PLUS City Centre, we are very proud to offer one of the best guest service in town, as many reviews from previous tends to suggest. Our entire team is dedicated in making your experience with us a unique and pleasant one, whether it’s our front desk agents whom are available 24 hours a day, 7 days a week, or our highly competent maintenance team that will fix almost any technical problem that may occur in your room, even our valet service who will retrieve your car quickly each and every time you may require it, even if it is only to retrieve an item from it. Speaking of which, valet service is available for visitors traveling with a vehicle at the cost of 24.00$ plus taxes per night with free, unlimited access to your car. We also have a reloading station for electric cars we provide for free to our guests with such eco-friendly automobile. I would also like to take the opportunity you are providing me with in order to make aware every TripAdvisor user of a situation that will affect the immediate area surrounding the hotel for a few more weeks. In an effort to make Quartier Nouvo Saint-Roch, the neighborhood at the center of which our hotel is located, the beating heart of downtown Quebec City and attract new businesses, several revitalization projects have been undertaken over the past two years. Our front door neighbor, Place Jacques Cartier, is a major part of that project, with the addition of a 20 stories housing complex and an underground parking. As a result, noise level can be higher than usual during the site’s operating hours, so every week day between 7:00Am and 5:00Pm. Measures have been set in place in order to minimize the impact this situation may have on our guests’ level of comfort, and despite this been totally out of our control, we would like to apologize for any inconvenience it may cause our valued clientele. With all that said, thank you once again for this kind and helpful review, and we are looking forward to welcome you once more on your next visit to beautiful Quebec City, l’Accent d’Amerique. Best regards, Jean-Pierre Gagne – Hospitality and Guest Experience Manager
Rating

Not worth the price

19/11/2016 Marty_from_the_North, Calgary, Canada

My assistant booked me here for a business trip and boy was I upset when I got my bill at the end of the stay. I stayed 7 days, and I had 4 different rates on the bill. I had nights at $140, 175, 20... more

Owner Response
JeanPGagne, Responsable des relations clients at BEST WESTERN PLUS City Centre/Centre-Ville, responded to this review
Dear Marty_from_the_North, thank you for your comment on your recent stay with us, and I would like to apologize, on behalf of the entire team here at Best Western PLUS City Centre, for not having exceeded your expectations. Concerning your comment on the different rates, it is in no way unique to our property, as many hotels around the world will have dynamic rates, which can differ from one night to the next. The price of our rooms will vary depending mainly on the demand there is in the area on a given day, weekends been busier than the week means higher price during the weekend. Whether you make the reservation directly with us over the phone or online, rates are always displayed accurately, either as a total or as a daily rate, in order to be as transparent as possible with our guests. As for the facelift, you may have noticed that we are presently renovating many public areas of the hotel such as our main and lower lobby. The rooms and corridors will also have their looks refreshed and features renewed, as the project is due to last a total of 2 to 3 years before it is complete. Please note that all measures have been taken in order to maintain a quiet and relaxing atmosphere throughout the property during the renovations. To conclude, I would like to reiterate our commitment at offering a high quality product at a low cost to our guests, and I am sorry that you feel it was not up to our reputation. Nonetheless, I wish that you will give us a chance to make amend by staying with us again on your next visit to Quebec City. Best regards, Jean-Pierre Gagne – Hospitality and Guest Experience Manager