Best Western Plus Charlotte/Matthews Hotel

2501 Sardis Road N, Charlotte, North Carolina, 28227-7724, United States
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Best Western Plus Charlotte/Matthews Hotel

At Best Western Charlotte, our location is a big draw for many guests, since were just seven miles from uptown Charlotte and within close proximity to Matthews, NC.

A great price is complemented with fantastic amenities in each room, like 4 show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2501 Sardis Road N, Charlotte, North Carolina, 28227-7724, United States

Reviews of Best Western Plus Charlotte/Matthews Hotel

Traveller Overview:
3.5 Rating: 384 reviews
Excellent 37%
Very Good 24%
Average 14%
Poor 6%
Terrible 17%
Rating

reysanpascual, wrote review 21/04/2021

No coffee with breakfast!

I was told breakfast was at 7. I come down at 7, no coffee. I was told coffee will be at 8. I return at 8; still no coffee. I was told 8:30 instead. I asked for the on duty manager, she tries to give ... more

Rating

taylormarshall470, wrote review 14/03/2021

Awful and not clean at all. towels. Towels that were available had makeup from previous guests. Mold issue

Awful and not clean at all. No towels available when we asked for more. Towels that were available had makeup from previous guests. Mold issue in the bathrooms and peeling wallpaper. Used hand soap... more

Rating

helenpat5454, wrote review 18/01/2021

Totally relaxed

My stay at your hotel was great. My room was perfect. The staff was very helpful and pleasant. This was the 1st time that I have stayed at a Best Western in 20 years and I loved. I will be back. Be bl... more

Rating

senfelone, wrote review 26/12/2020

Sleep optional

If you’re not looking for a place to get a good nights sleep, this is the place to go, there’s a constant hum of distant conversations easily audible in the room which only dies down after 11. If your... more

Rating

Whitneyfero86, wrote review 01/12/2020

Decent economic stay

The hotel staff were friendly and nice. There were just 2 things that turned me off. I had to wave my hand in front of the sensor for the door to open. I felt like this delayed my time to stand there ... more