Best Western Plus Charlotte/Matthews Hotel

2501 Sardis Road N, Charlotte, North Carolina, 28227-7724, United States
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Best Western Plus Charlotte/Matthews Hotel

At Best Western Charlotte, our location is a big draw for many guests, since were just seven miles from uptown Charlotte and within close proximity to Matthews, NC.

A great price is complemented with fantastic amenities in each room, like 4
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2501 Sardis Road N, Charlotte, North Carolina, 28227-7724, United States

Reviews of Best Western Plus Charlotte/Matthews Hotel

Traveller Overview:
3.5 Rating: 380 reviews
Excellent 37%
Very Good 25%
Average 14%
Poor 6%
Terrible 16%

edjenson, wrote review 17/11/2020

Took my money, so don't book if your plans might be changed due to COVID!

I never actually stayed here. I'd had reservations here held for several months for a November 21-22 event in the area which was postponed to spring due to COVID, plus there was a death in my family s... more


SC11012020, wrote review 01/11/2020

Mold in bathrooms, false advertising, rude staff, terrible customer service

We were promised adjoining rooms, fitness center availability onsite and offsite, and a certain price but delivered NONE of the above. They billed us double the advertised price for the second room. T... more


paulclanton53, wrote review 30/10/2020

great hotel at reasonable price

i stay at this location every time in come to Charlotte its near to my work place never had any issue they have great customer service and friendly staff always willing to help rooms are clean and mos... more


najehsimon, wrote review 03/10/2020


There was a large stocky mouse trap in the closet and I steped onto it and it pretty much ruined my shoes. Not one trap there was 2 large trappes. The air conditioner was so loud. Room was so dirty. ... more


Lilshortyme, wrote review 11/04/2020

Usually good service no so good this time

The room and staff was nice..However because of COVID-19 they was suppose to give us bag breakfast and did not give it to us. The snack machine did not work. Some of the TV stations did not work. The ... more