Best Western Plus Charlotte/Matthews Hotel

2501 Sardis Road N, Charlotte, North Carolina, 28227-7724, United States
based on 383 reviews Trip Advisor Logo
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Best Western Plus Charlotte/Matthews Hotel

At Best Western Charlotte, our location is a big draw for many guests, since were just seven miles from uptown Charlotte and within close proximity to Matthews, NC.

A great price is complemented with fantastic amenities in each room, like 4
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2501 Sardis Road N, Charlotte, North Carolina, 28227-7724, United States

Reviews of Best Western Plus Charlotte/Matthews Hotel

Traveller Overview:
3.5 Rating: 383 reviews
Excellent 37%
Very Good 24%
Average 14%
Poor 6%
Terrible 16%

helenpat5454, wrote review 18/01/2021

Totally relaxed

My stay at your hotel was great. My room was perfect. The staff was very helpful and pleasant. This was the 1st time that I have stayed at a Best Western in 20 years and I loved. I will be back. Be bl... more


senfelone, wrote review 26/12/2020

Sleep optional

If you’re not looking for a place to get a good nights sleep, this is the place to go, there’s a constant hum of distant conversations easily audible in the room which only dies down after 11. If your... more


Whitneyfero86, wrote review 01/12/2020

Decent economic stay

The hotel staff were friendly and nice. There were just 2 things that turned me off. I had to wave my hand in front of the sensor for the door to open. I felt like this delayed my time to stand there ... more


edjenson, wrote review 17/11/2020

Took my money, so don't book if your plans might be changed due to COVID!

I never actually stayed here. I'd had reservations here held for several months for a November 21-22 event in the area which was postponed to spring due to COVID, plus there was a death in my family s... more


SC11012020, wrote review 01/11/2020

Mold in bathrooms, false advertising, rude staff, terrible customer service

We were promised adjoining rooms, fitness center availability onsite and offsite, and a certain price but delivered NONE of the above. They billed us double the advertised price for the second room. T... more