Best Western Plus Charlotte/Matthews Hotel

2501 Sardis Road N, Charlotte, North Carolina, 28227-7724, United States
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Best Western Plus Charlotte/Matthews Hotel

At Best Western Charlotte, our location is a big draw for many guests, since were just seven miles from uptown Charlotte and within close proximity to Matthews, NC.

A great price is complemented with fantastic amenities in each room, like 4
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Charlotte/Matthews Hotel

Traveller Overview:
3.5 Rating: 369 reviews
Excellent 37%
Very Good 25%
Average 14%
Poor 6%
Terrible 16%

alexandkaylasmom2019, wrote review 02/12/2019

Excellent place

This hotel was extremely nice. The staff was so awesome in making sure I had everything I needed. They always had smiles on their faces and gear to help. Thank you so much guys. It was a difficult hol... more

Owner Response
Kam P, Director of Sales at Best Western Plus Charlotte/Matthews Hotel, responded to this review
Thank you so much for taking the time to provide us with your positive feedback! The staff and I are so happy that you had a positive experience. We hope to welcome you back soon. Thank you, Christina

Willjhonson33, wrote review 30/11/2019


Absolutely nasty and dirty, I found bedbugs the owner seemed not shocked whatsoever I guess that’s what they’re used to, the location is bad it’s hard to sleep because you could hear the engines of th... more


samblue1819, wrote review 26/10/2019

Wonderful trip

It was wonderful trip to Charlotte and the hotel employee made it even better with free breakfast and they had waffle and the toppings it was great and fresh hot coffee tastes good and woke me up righ... more


Sam S, wrote review 13/10/2019

Good location, reasonable value, clean

This hotel is in a great location for access to McAlpine Creek park, has a reasonable breakfast and the room seemed nice and clean. The maintenance of the outside and lobby bathrooms could use some i... more


Samantha M, wrote review 07/10/2019

Great Place to Stay Right Outside the City

Great location near uptown Charlotte. Lots of options for restaurants near the hotel. The hotel lobby looks renovated. The rooms were clean, but did feel a little outdated. However, a nice place to st... more