Best Western Plus Chandler Hotel & Suites

7101 W Sundust Road, Chandler, Arizona, 85226-5889, United States
based on 187 reviews Trip Advisor Logo
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Best Western Plus Chandler Hotel & Suites

Welcome to the Best Western Plus Chandler Hotel & Suites!

Located in Chandler, Arizona, our property has everything guests need for a relaxing stay!

A free hot breakfast greets guests daily and features hot waffles, eggs, breakfast
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Chandler Hotel & Suites

Traveller Overview:
4.5 Rating: 187 reviews
Excellent 70%
Very Good 19%
Average 4%
Poor 3%
Terrible 1%
Rating

2903CBD, wrote review 27/01/2020

Very disappointing!

The premises themselves are excellent and the rooms spacious. However, the Truck stop right at the back of the Hotel made our stay noisey, as did the the car racetrack across the highway (although a ... more

Rating

cynthial495, wrote review 24/01/2020

Will stay here again

This hotel was very clean and right up my price range. The area was in perfect and the front desk was nice and helpful. I will certainly tell all my family and friends to stay here when they visit Pho... more

Rating

Judy H, wrote review 20/01/2020

OK hotel

Hotel is old enough that things are failing. Aiming high but not getting there. Breakfast is ok, but things missing. Light bulbs missing, tp holder broken. Really nice people, but unable to fix probl... more

Rating

M5877HImattheww, wrote review 11/01/2020

Worst best western experience ive had EVER!!!!

Well lets start with the staff not knowing how to put people with LOTS of kids on the 1st floor. Common sence right!! well we had 3 kids running back and forth and jumping on their beds all night unti... more

Owner Response
JakeR1103, General Manager at Best Western Plus Chandler Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. We love and welcome families with kids, they love our large Extended Stay suites with full kitchens that fetures full-size refrigerator, microwave and stove. We are diligent about asking the little ones to be considerate of other guests and rely sometimes in a phone call from other guest to let us know when we dont see it. Our breakfast hours are 6 am to 9 am, however, we always keep it open longer for those late risers but after 9 we don't replenish food. Please consider staying with us again so that we can have another chance to provide you with superior service. Sincerely, Jake Romero General Manager
Rating

DizyMum21, wrote review 21/11/2019

Clean quiet and wonderful

Very nice hotel. Interior room entry doors. Room was impeccable, beds were comfortable and staff was helpful and friendly. Located right off the I-10. close to everything and quick drive to Phoenix Sk... more

Owner Response
JakeR1103, Manager at Best Western Plus Chandler Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jake Romero General Manager Best Western Plus Chandler Hotel & Suites