Best Western Plus Chandler Hotel & Suites

7101 W Sundust Road, Chandler, Arizona, 85226-5889, United States
based on 194 reviews Trip Advisor Logo
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Best Western Plus Chandler Hotel & Suites

Welcome to the Best Western Plus Chandler Hotel & Suites!

Located in Chandler, Arizona, our property has everything guests need for a relaxing stay!

A free hot breakfast greets guests daily and features hot waffles, eggs, breakfast
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Plus Chandler Hotel & Suites

Traveller Overview:
4.5 Rating: 194 reviews
Excellent 69%
Very Good 20%
Average 5%
Poor 3%
Terrible 2%
Rating

cthormy, wrote review 29/02/2020

Another Great Stay At Best Western Plus at Chandler

This is our third year of being snowbirds in Chandler AZ. We have had long term stays at the BW Plus Chandler. Everyone is so friendly and helpful. The rooms are very clean, the breakfast items have a... more

Owner Response
JakeR1103, Manager at Best Western Plus Chandler Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Again, thanks fo much for your review, for future reference a 5 rating indicates a very satisfied customer and a 1 it would mean we have a lot of work to do. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jake Romero General Manager Best Western Plus Chandler Hotel & Suites
Rating

josieg12345, wrote review 11/02/2020

Good hotel for a short stay

This hotel was more like a regular BW than a BW Plus, meaning no frills. It was a decent hotel, room in need of some updating and improved lighting, but in general was fairly clean and comfortable. Co... more

Owner Response
JakeR1103, Manager at Best Western Plus Chandler Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jake Romero General Manager Best Western Plus Chandler Hotel & Suites
Rating

sluggr99, wrote review 08/02/2020

Great, convenient hotel

It was a good hotel. The breakfast had a wide variety to choose from. The person running the breakfast kept the area clean and well stocked. Great location in the middle of everywhere we wanted to go... more

Owner Response
JakeR1103, Manager at Best Western Plus Chandler Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jake Romero General Manager Best Western Plus Chandler Hotel & Suites
Rating

Llandowski, wrote review 07/02/2020

Vacation

Good location for us. Bed was comfortable. Outlet in bathroom was not working and they fixed it right away. Good breakfast, normal hotel foods. Staff was always friendly. Fit our needs. Sat outside on... more

Owner Response
JakeR1103, Manager at Best Western Plus Chandler Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jake Romero General Manager Best Western Plus Chandler Hotel & Suites
Rating

lshansen2955, wrote review 02/02/2020

Problem with HVAC in one of the rooms.

Overall the hotel was in nice condition. However, in my room the HVAC unit was VERY noisy. It woke me up in the middle of the night sounding like a freight train heading towards me. I reported the pro... more

Owner Response
JakeR1103, Manager at Best Western Plus Chandler Hotel & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Because we value your business, we would like to provide you with 5000 Best Western Reward Points. Please provide us with your Best Western Rewards information. Please consider staying with us again so that we can have another chance to provide you with superior service. Sincerely, Jake Romero General Manager Best Western Plus Chandler Hotel & Suites