Best Western Plus Chain of Lakes Inn & Suites

1321 N 14th Street, Leesburg, Florida, 34748-3408, United States
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Best Western Plus Chain of Lakes Inn & Suites

Welcome to Best Western Plus Chain of Lakes Inn & Suites!

Leisure at the lakes awaits guests at this Leesburg hotel, where boating, fishing and a day of swimming gets any vacation started on the right note.

Is hunting and fishing yo
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1321 N 14th Street, Leesburg, Florida, 34748-3408, United States

Reviews of Best Western Plus Chain of Lakes Inn & Suites

Traveller Overview:
4.0 Rating: 466 reviews
Excellent 53%
Very Good 28%
Average 9%
Poor 4%
Terrible 4%
Rating

secopp, wrote review 23/03/2021

Best Western stay at Leesburg, FL.

My wife and I enjoyed our stay in Leesburg, FL. at the Best Western. The hotel was clean and the room nice. Breakfast had a nice selection and I enjoyed the breakfast sandwich consisting of a bagel, e... more

Owner Response
Hotel Manager, Other at Best Western Plus Chain Of Lakes Inn & Suites, responded to this review
Dear Guest, Thank you for your recent stay at our property. It is really nice to hear that you had a satisfactory stay. Your appreciation for the room,amenities and hospitality encourages us. It is our pleasure to serve our guests like you. Looking forward to welcoming you again, Sincerely, Hotel Manager.
Rating

Julie B, wrote review 09/03/2021

Nice stay! Clean, quiet and comfy.

We didn't have a reservation here, we came in off the road. The man at the front desk was very friendly and helpful. The room was very clean, the beds were super comfy. We had a room right by the el... more

Owner Response
Hotel Manager, Other at Best Western Plus Chain Of Lakes Inn & Suites, responded to this review
Hello Julie, Thank you so much for staying with us and the wonderful feedback. Your generosity in appreciating our hotel staff and the dedicated services is very much encouraging. It is our privilege to host guests like you, who makes us run that extra mile towards guest satisfaction. Guests like you are the real ambassadors for our hotel. We will be really excited to welcome you again. Sincerely, Hotel Manager.
Rating

loriandclayb, wrote review 17/02/2021

Poor Customer Service

I am an employee of Best Western in Kansas and didn't see the friends and family rate online so I decided to call. I had every intention of making a reservation for my daughter who lives in Florida an... more

Owner Response
Hotel Manager, Other at Best Western Plus Chain Of Lakes Inn & Suites, responded to this review
Hello Lori, We are disappointed to note that your overall experience with the staff was unsatisfactory. Whatever may be the reasons, we will definitely verify the reality and take actions to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us in a better way. Sincerely, Hotel Manager
Rating

margie1166, wrote review 24/01/2021

Weekend get away

Came here after a horrible experience at another hotel. Was greeted by a friendly desk clerk. Our room was clean only complaint is beds need replaced or a topper. Couldn't get comfortable and woke up ... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Chain Of Lakes Inn & Suites, responded to this review
Dear Margie, Thanks for your stay and the feedback. Appreciate your valuable comments about the beds and suggestions for improvement. We will take effective actions to resolve all of them to the best of our efforts. Customer satisfaction is important to us. Hope you will give us another opportunity. Sincerely, Hotel Manager.
Rating

davecruser, wrote review 03/01/2021

One of the best stays

Spent 3 weeks over the holidays. One of the best stays I've had in a while at a hotel. Everyone from the front desk to housekeeping to the lady that fixed the breakfast were extremely helpful and cour... more

Owner Response
Hotel Manager, General Manager at Best Western Plus Chain Of Lakes Inn & Suites, responded to this review
Dear Dave, I want to thank you for sharing such encouraging feedback. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again. Sincerely, Hotel Manager