Best Western Plus Chain of Lakes Inn & Suites

Great place to stay. Rooms were clean, the people that worked there were very friendly. Breakfast was good. Enjoyed staying there. If we travel back through Leesburg Fla., we will surely stay there again!!! less

We were in town for a family matter. The hotel staff was very professional and helpful. We had adjoining rooms which worked perfectly. The rooms were very clean and welcoming. The sink in one of the rooms was slow to drain, but not enough to ruin our stay. The breakfast was great with many options. The only thing that would make it better is to serve later than 9am. less

It's been 2 years ago that we stayed at this hotel so this review is a little late lol. It didn't let me put the correct date in but it was 9/5/2017. I don't normally leave many reviews but this place has come up several times in conversations so I just had to post my experience on here. This was by far the best hotel I've ever stayed in and I've stayed in quite a few in my 63 years of life. The service was impeccable in all areas. The staff were so friendly, prompt with anything we needed. The room was clean, spacious and it was the most comfortable bed I've ever slept in. We travelled down from NGA to rescue my MIL from the approaching hurricane so got there late and quite stressed. Our experience at the hotel made a world of difference as we were able to relax and get a wonderful nights sleep before rushing over to pack her up the next day. Thank you for your superb service and I wish every hotel was this wonderful!! less

Building was fresh, clean, well located, great breakfast, good housekeeping. I would stay again. Oh, great ice machine. If you come from the North you must make a left turn just before the location then a hard to find side entrance to their parking lot. Could be improved with a sign. less

Starting with check in and throughout our stay, every staff member was excellent and always had a smile on their faces! The breakfast was good, something different each day - one day was biscuits and gravy and another was breakfast potatoes. They also offered make your own pancakes and waffles each day as well as scrambled eggs, yogurt, cereals, toast, muffins etc. The room was spacious and recently decorated. HOWEVER, the dusting could be done more (it was caked up on the top of the curtains and the top of the headboard). Also, the staff said they didn't have any additional pillows in the entire property. We were using the pull out bed and didn't have any pillows for it. I do find it hard to believe that there were NO extra pillows anywhere. less