Booked a few nights just before Christmas for my wife and two primary-aged children on our way down to Devon. Very disappointed to find that the pool was closed for scheduled maintenance which we only found out about on arrival; having a pool was one of the main requirements when we initially searched for a hotel. I wouldn't have minded too much if we had been told in advance (we booked by phone) or when I rang to check the booking a WEEK before, as this planned maintenance would have been known at this point.
Room was fine, slept well, food average, staff were friendly. Lots of Christmas parties whilst we were there, but this didn't bother us. Although the grounds/golf course we're attractive, the immediate vicinity wasn't great, e.g. Industrial estate. Looks a lot better on the Internet photos. less