Best Western Plus Castle Rock

595 Genoa Way, Castle Rock, Colorado, 80109-1980, United States
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Best Western Plus Castle Rock

Due to the health and welfare of our guests our fitness center is closed until further notice. The Best Western Plus Castle Rock is voted 1 on TripAdvisor and has received the prestigious Champion Customer Care Award. Our dedicated staff is committed show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
595 Genoa Way, Castle Rock, Colorado, 80109-1980, United States

Reviews of Best Western Plus Castle Rock

Traveller Overview:
4.5 Rating: 718 reviews
Excellent 74%
Very Good 18%
Average 4%
Poor 2%
Terrible 0%
Rating

Casseyewis, wrote review 30/05/2021

Always a good stay

This is our go to hotel when in Castle Rock. The rooms are clean, comfortable and spacious. The breakfast options are great even in this COVID situation. The staff are friendly and courteous. Ther... more

Owner Response
Courtney Perez, Guest Services / Front Office at Best Western Plus Castle Rock, responded to this review
Dear Casseyewis, Thank you for your amazing review! We love to see our regulars and have missed them over this past year. We look forward to seeing you in the future when you are in the area! Best of Regards, Courtney Perez General Manager
Rating

browderi, wrote review 27/05/2021

Pet Friendly Hotel

We always stay at the Best Western Plus in Castle Rock because they are Pet friendly and provide excellent service. The hotel is also very clean and well maintained. The best part about this hotel i... more

Owner Response
Courtney Perez, Guest Services / Front Office at Best Western Plus Castle Rock, responded to this review
Thank you browderi for the wonderful review! We love to see our furry friends come and stay with us and are glad you enjoyed shopping at the Outlets that are near us. Till next time! Best of Regards, Courtney Perez General Manager
Rating

Boystowtraveler, wrote review 26/05/2021

One of the Nicer BW places

I enjoy this hotel so much. The location, although busy is great! So much shopping and great options for food nearby! Front desk was friendly and helpful. Breakfast is still a cold to-go bag, so do no... more

Owner Response
Courtney Perez, Guest Services / Front Office at Best Western Plus Castle Rock, responded to this review
Dear Boystowtraveler, Thank you for the wonderful review! We are glad you enjoyed the area and we look forward to seeing you in the future! As a side note we have returned to our Hot Breakfast. Best of Regards, Courtney Perez General Manager
Rating

tjhobble, wrote review 04/05/2021

Older but Nice

I would give this hotel a 5 rating except for the dirty dishes that were left in the dishwasher. Other than that, everything was great. Breakfast selections were even nice considering the COVID rest... more

Owner Response
Courtney Perez, Guest Services / Front Office at Best Western Plus Castle Rock, responded to this review
Thank you tjhobble for your feedback! I will look into the housekeeping issue you had. We are glad the rest of your stay went smoothly! Best of Regards, Courtney Perez General Manager
Rating

stephaniewE570GD, wrote review 02/05/2021

Love this Best Western location

Customer service is what always brings me back to BW. Nothing different at this one either, always friendly and makes me happy I stayed with them. Easy access to places to eat and the rooms are very... more

Owner Response
Courtney Perez, Guest Services / Front Office at Best Western Plus Castle Rock, responded to this review
Thank you StephaniewE570GD for your wonderful review! We are very centrally located and it makes it nice for finding shopping and places to eat or jumping on the I-25 to head into Denver. We look forward to serving you in the future! Best of Regards, Courtney Perez General Manager