Best Western Plus Carpinteria Inn

Gorgeous property in a wonderful location just outside Santa Barbara, incredible value. I have nothing but amazing things to say about this place. Very likely the most beautiful BW in the country, I'd say. I have starred it on my Google app so I can look into it every time I am in the area. Just wow. Thank you! less

This is my third location with this company this weekend alone. Right off the bat was giving an amazing welcome by Anecya. Turned my weekend around to be honest for the better. She really took the time to answer my questions and genuinely cared.Anthony and Jeff are also amazing and very helpful. Again hands down the best experience so far. Thank you guys! less

Great customer service from the front desk! Great location! Yummy breakfast from the hotels cafe! The deco of the hotel is super charming! With the Spanish architecture and the lovely courtyard this is a great little vacation getaway that close to Santa Barbra without all congestion the city comes with. less

I stayed here for a weekend trip. When I checked in, the staff told me that there wouldn't be daily housekeeping because of the COVID-19 pandemic, but they did offer to bring fresh towels or other things I needed. Since I my stay was fairly short (four nights) I didn't have much of a problem with this. The front desk provided a printed map of the rooms, which I suggest you hold on to: The hallways have turns and the rooms are numbered a bit weirdly in my view, so could get a bit lost. There is a refrigerator in the room but no microwave oven, although there is a common microwave on the first floor next to the vending machine (you'll need to go outside into the courtyard to get to it). The Internet/Wi-Fi connection was reasonably good. The hotel does not provide complimentary breakfast, but there is a restaurant on the third floor where you can get a decent meal. (Indoor dining is allowed with limited capacity under the COVID-19 restrictions in the area, although the restaurant offered a to-go option too.) The listed hours were 7:00 AM to 10:30 AM (breakfast) and 5:30 PM to 9:30 PM (dinner). The hotel is located about half a mile from the downtown area. less

Upon arrival, I did not enter my room, checked in and went to dinner. I requested a crib in my room and when I got to the room I had a corner room with NO VIEW of the courtyard, which I had requested during my reservation. No crib was in my room. So I had to wait. I called the front desk to complain about my room and was not offered any kind of compensation or to try and make me happy. Secondly, I was in the shower and housekeeping tried to enter my room TWICE! I’m a single mother with two daughters, no one knocked to announce themselves. Check out is at 12 and these people kept trying to enter my room at 11. I’m a frequent to the area and have stayed at this hotel 4 times and each time it keeps going down hill! I will never stay at this hotel ever again! Best western lost a loyal customer less