Best Western Plus Carpinteria Inn

Nice looking property from the exterior and the rooms are well-appointed but too pricey (even with our AAA rate) -- a room facing the lush interior garden courtyard will cost you a bit more if you like a nice view and not one of the surrounding parking areas. There's a restaurant called Sunset Grille on the 3rd floor, which I guess was the reason there was no complimentary breakfast included at most "Plus" properties. Staff was very nice overall. I’m a BW Rewards member and upon checkout Krista helped me with my option to receive points for my stay or get a snack bag (why one or the other? And who would want a snack bag filled with chips, etc., instead of points?) On the other hand, my rewards program status was never acknowledged by staff at check-in. Also, there was a strong odor of cigarette smoke in the hallways and lobby -- I'm guessing from the side lobby door remaining open from the time we checked in (7 p.m.) to the time we returned from dinner (10 p.m.) -- not to mention the security issue that it raises. On a final note, just a couple of minor "Minuses": the pool was the smallest we’ve ever seen in proportion to the size of the property, and one of our rooms had a second random desk chair in the corner instead of a nicer cushioned-chair w/ottoman. less

We were particularly disappointed by the amount of noise at night, even on the side away from the highway. We were on the first floor and the floors above us were incredibly squeaky - so much so that we could clearly hear even the lightest footstep from our upstairs neighbors. Someone above us happened to be very active between the hours of 3am and 5am (potentially an employee?), so we were up from 3am to 5am. This made it a very poor stay for us. Also note that the jacuzzi is not much larger than a bathtub and was extremely dirty as well as locked. If the pool/jacuzzi is something you’re looking forward to, I think it’d be best to stay somewhere else. Also our room was pretty cramped and dark compared to other Best Westerns we’ve stayed at. less

Last second booking for an overnight stay in Carpinteria on a Saturday night and one room left so we ended up paying a Hetty price of $ 300 bucks. The price for a last minute change of plans I guess. But Hey , it’s not just a BW , it’s a BW plus !!!! Not sure what the plus stands for ??? Arriving late, both water jugs were empty, hard to find room and room was very ordinary, even on the small side. I have stayed in much better for a lot less. On a positive side the bathroom was big and nice, courtyard that we discovered when were Leaving looked very Nice. Csnt comment on the restaurant, was closed when we arrived and not open yet when we left the next day less

This hotel is super clean, the employees are super friendly and very helpful, always making sure to greet you. The maid service is the best - we were very lucky to have Alicia as our maid and absolutely loved her. Rooms are nicely decorated. The landscaping around the hotel is so beautiful. I would highly recommend this hotel. I travel quite a bit and this is the first time I have ever felt the need to comment on this site. That’s how much we loved this place. Restaurant and bar was also great and super convenient. The best!! less

My job requires going up and down the coast, I stay at various hotels and this one is by far your worst. Not only was I treated with no respect but NO ROOMS WHERE READY!! I came in at 3 and absolutely no rooms were ready and told me to wait an additional hour for them to get ready. I waited and came back at 4. STILL WEREN'T READY!!! How are paying customers supposed stay in rooms that aren't ready?????? less