Best Western Plus Carpinteria Inn

The rooms were very small. It said queen size beds and they were the smallest double beds I've ever been in. The bathroom was awful. It had a giant hole cutout in the ceiling with a fixture hanging, very dated and dirty. No towels or washcloths were in the room either. It was as if they didn't have the staff to clean up. Went to the hotel restaurant and bar and the food was over priced and adequate at best. Thankfully it was just a pass through hotel on our way to San Fran, but 12 hours was more than enough for me. less

I called the Best Western Plus Carpenteria Inn and was going to cancel my reservations that I had made and was going to reschedule at a later date. The clerk that answered that phone on 9/1/2018 at 7pm informed me I would need to call Expedia as the reservations had been made through them she informed me. Obviously she saw the reservations. I feel it was very poor customer service to not assist in my needed cancellation. Now I will never stay at this hotel nor would I mention it to any one else as they have such poor customer service and I hadn't even checked in. Then I called Expedia who informed me that the reservations were made through Hotels.com. I called them and was told that they could not find the confirmation number I had been given via email. Not to mention they were answering the call from the Philippines! This morning I called and cancelled my credit card to as not to be charged since the entire ordeal was so questionable!! less

This is a great place to stay and explore the beach town of Carpinteria. It is also close enough to stay if you plan to visit Santa Barbara. The hotel is near a major highway, however it is walking distance to the main street (Linden) which can be walked all the way to the shore. less

My sister and I were on a trip to Santa Barbara and recently stayed in this Best Western. The room was clean and quiet, and the hotel staff was helpful upon arrival. It was very close to the highway with easy access and when I left something in the room, I called and they accommodated me going back in to retrieve my forgotten item. All in all a decent stay, close to Santa Barbara. less

Most beautiful best western Stunning courtyard Easy access to the beach by walking or the hotel van Excellent restaurant style hotel breakfast Small but deep pool for swimming/water running Small but private and beautiful hot tub with tile work less