Best Western Plus Carpinteria Inn

A group of six of us stayed at the BW in Carpenteria and this was an excellent place to stay. Very friendly staff and clean with very comfortable beds. Breakfast was included and it was a full breakfast with eggs, protein, pancakes and juice or coffee or greatA group of us stayed at the BW in carpenteria and I highly recommend it. The hotel is beautiful and very clean. Staff could not have been friendlier to us and we enjoyed it. Beds were very comfy. Only negative was that it is right off the highway so there was a bit of noise. I will definitely be back as I loved it. less

I moved here from the top-rated Carpinteria hotel, the Holiday Inn Express, which was fine, but this BW is exceptional. The inner courtyard courtyard garden is beautifully planted, and has a central fountain whose gentle sounds fill the air. I hardly ever wanted to close the french doors to this music. There are shaded tables placed around it. I enjoyed several (take-out) meals here. Noise from the adjacent freeway is completely absent. Even the stonework of the entryway is artful and pleasing. Service was devoted and competent, and to my mind beyond the call of duty. I arrived in the morning. Arline at the front desk helped me choose a room (don't know whether Diamond BW status helped there--I had my pick.) She took my reservation, and promised me a call when it became available. She provided me a map to the beach, which is a few minutes walk away. She did phone, three hours before official check-in, so my stay here began early. Other reviewers criticized the small hot tub. It *is* small, but it is good and hot, nicely tiled, and the jets are strong. I had it completely to myself for an evening's tubbing, until just as I was leaving, when a family of three arrived. My room was noteworthy only for its french doors onto the courtyard, which let in lots of daylight and fountain sounds when wanted. There is an oversized fridge, no microwave--although Arline said one was available on each floor. The bathroom is utilitarian, but all fixtures are well-designed and maintained. Bed, lighting similar. Plenty of space. Clean. Quiet, functioning heat/ac. The location is about equidistant from the beach and downtown, both easy walks. I was without a car here, and had no problems getting around on foot. less

Great hotel, great service. The Manager, Michael Reardon couldn’t have been nicer. Had a computer related issue and he spent at least 45 minutes helping me out. The rest of his team was also extremely helpful! less

Bed bugs in my bed. Reported to clerk. Offered another room which I did not want. I was leaving and wanted a refund. She could not authorize refund that I would need to contact Manager tomorrow. Called the next morning Manager not available, left a detailed message, requested a refund and a call back. No call back. Called again at 4:00 pm did reach Manager. She claimed she knew nothing about bed bugs and had not had time to listen to my voice mail message. Gave me my refund and said maybe housekeeping was aware but she had not had a chance to talk to them. Cannot believe the Manager was not notified immediately of a bed bug infestation. less

stayed one night while taking our daughter to visit Westmont College. Beautiful hotel. Clean rooms, great price in a group on deal. Our room came with a great breakfast. Beds were comfortable and lots of pillows. We will be back less