Best Western Plus Carlton Plaza Hotel

642 Johnson Street, Victoria, British Columbia, V8W 1M6, Canada
based on 1416 reviews Trip Advisor Logo
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Best Western Plus Carlton Plaza Hotel

Welcome to the Best Western Plus Carlton Plaza Hotel Victoria, a member of the Worlds Biggest Hotel Family.

We invite you to experience the comforts of the Best Western Plus Carlton Plaza in downtown Victoria. Take a walk down Government Str
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Plus Carlton Plaza Hotel

Traveller Overview:
4.5 Rating: 1416 reviews
Excellent 51%
Very Good 35%
Average 9%
Poor 2%
Terrible 1%
Rating

brittnyadams1991, wrote review 05/08/2020

Great Hotel & Staff!

We stayed at the best western Carlton plaza and had a fabulous stay. Staff is friendly and helpful. Despite it being the middle of a pandemic they ran a well oiled ship. We were there a week for medic... more

Rating

Equinox71, wrote review 26/07/2020

Excellent staff - comfortable accommodations

Stayed here for four nights and had a great stay. The location is very central and thus easy to walk to not only anywhere downtown, but even some of the other neighbourhoods like James Bay and Rocklan... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Equinox for such kind comments about our wonderful team. Victoria is an incredibly walkable, bikeable city and we are as centrally located as one can be. As we are set in an urban setting, our convenient valet service at a rate of $25 per night. There are less costly option nearby, but they come with the discomfort of navigating busy streets. When on vacation or navigating business meeting, we find our guests appreciate the ease of a valet service.
Rating

691ravil, wrote review 24/07/2020

Excellent service Great staff

Very nice upgraded hotel in the middle of the city. Rented 3 rooms all with kitchenettes for 3 families. Very easy to walk to shopping, Harbour and breweries. Lots of boutique shops around. Staff are ... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you for such kind comments. We are trying our best to keep all guests and staff safe in this challenging time. We are very glad you enjoyed our wonderful location, great staff, and best priced kitchen suites in town.
Rating

ArashVajdi, wrote review 05/07/2020

First trip after lockdown

Stayed there for 2 nights. Staff are super helpful and friendly. Covid precautions are in place and followed. Clean hotel and room. A bit noisy because of the street and people talking in the corridor... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you for the kind comments. We are very glad you felt safe in your first trip since the lockdown.
Rating

tamara20202020, wrote review 24/06/2020

Great location and nice hotel

I would recommend this hotel. Clean, updated, great location to the downtown core. Easy walking distance to many attractions. Right off main highways from the Ferry and up Island. Staff very polite... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you for the kind comments about our great team and wonderful location. We are very happy you enjoyed our updated rooms.