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Best Western Plus Carlton Plaza Hotel

AAA - 3 Diamond

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Discover the best of Victoria at this elegant hotel- close to attractions, restaurants, shopping districts, Victorias Inner Harbour and Save-on Foods Memorial Centre, 100 non-smoking!

Right in the Heart of Victorias boutique shopping district The Best Western Plus Carlton Plaza Hotel is proud to offer the finest in accommodations and friendly customer service at an affordable rate! The convenient downtown location of this Victoria hotel is ideal for guests visiting the Royal British Columbia Museum, Craigdarroch Castle, Victorias IMAX Theater and is a short drive to the Butchart Gardens. Guests looking for things to do in Victoria will enjoy being close to local attractions, theaters, golf courses, and whale watching expeditions. Favorite attractions also include Antique Row and the Maritime Museum of British Columbia.

This Victoria British Columbia hotel features spaciously-appointed guest rooms and suites, each equipped with free wireless high-speed Internet access, 37-inch flat screen televisions and Keurig Coffee makers. The on-site restaurant, London Tube is a great place to enjoy a delicious meal before sightseeing. Additional amenities at this British Columbia Inn include a fitness centre, guest laundry, business centre and meeting facilities.

For superior customer service and a convenient location in Victoria, make a reservation at the Best Western Plus Carlton Plaza Hotel!

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642 Johnson Street
British Columbia
V8W 1M6
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 250/388-5513
AAA - 3 Diamond


Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00


Location and Attractions

Getting there.

Sat nav users: type V8W 1M6

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642 Johnson Street
British Columbia
V8W 1M6

What's nearby?


  • 0.05 mile(s) from Victoria Conference Centre

  • 115 kilometer(s) from Vancouver, British Columbia

  • 111 kilometer(s) from Nanaimo

  • 10.00 kilometer(s) from University of Victoria

  • 316 kilometer(s) from Tofino, British Columbia

  • 25.00 kilometer(s) from Royal Roads University

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40


TripAdvisor Traveller Rating: Rating: Based on 1318 traveller reviews
Rating: 5 663
Rating: 4 474
Rating: 3 132
Rating: 2 34
Rating: 1 15

Very convenient downtown hotel

21/04/2019 Road41230,

Other than the requirement to show photo I.D. at the desk, our stay at the Carlton Plaza was comfortable and convenient. I like to be downtown and this hotel is central to Victoria. Our car was park... more


Best Hotel Stay Ever!

16/04/2019 Sherpa31241383830,

The staff consistently went above and beyond. I love the texting option where I can text them for anything anywhere. The facility was classy and within walking distance of pretty much everything - gre... more


Three Point Five

15/04/2019 islandrockin, Comox,British Columbia,Canada

I would give this place a 3 1/2 but that’s not an option This is an average hotel but it is in a very good location in the downtown inner Harbour If you get a suite and it is renovated the rooms a... more

Owner Response
ChrisWatson27, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Islandrockin for staying with us, and for taking the time to share your experience. We appreciate your kind compliments towards our downtown location, restaurant, and staff members. We are currently renovating all of our guest rooms, and we’re glad to hear that you’re happy with our newly renovated features – we are aware that those rooms which have not yet been renovated can appear to be dated in comparison, and we expect to have all of our guest room renovations completed by the end of 2019. Although we are not a full service hotel, we do offer a wide variety of amenities such as the aforementioned onsite restaurant (The Ruby), onsite hair salon, fitness centre and valet parking service. We hope you will consider staying with us again in the future to enjoy our fully completed renovations.

It only takes one employee to ruin your experience

12/04/2019 Van_cor,

I stay at BW properties at lest one week of the month Rooms are clean, great location yes it is true the night club down stairs can cause quite the noise The front desk staff is a hit or miss ... ... more

Owner Response
ChrisWatson27, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
I am so sorry about your experience with our service team. This feedback is very atypical, which suggests to me something went terribly wrong. I would love to hear more about this experience which I am sure will be very helpful in ongoing training. Sincerely, Chris Watson General Manager chris@bestwesterncarlton.com 250-413-2190

Very good place to stay

11/04/2019 sarashuster7, Winnipeg, Manitoba

Great location. Clean, comfortable rooms. Friendly and helpful staff at the front desk. Car valet service is a bonus. No restaurant in the hotel; however The Ruby is right next door and is a great pla... more