Best Western Plus Carlton Plaza Hotel

642 Johnson Street, Victoria, British Columbia, V8W 1M6, Canada
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Best Western Plus Carlton Plaza Hotel

Welcome to the Best Western Plus Carlton Plaza Hotel Victoria, a member of the Worlds Biggest Hotel Family.

We invite you to experience the comforts of the Best Western Plus Carlton Plaza in downtown Victoria. Take a walk down Government Str
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
642 Johnson Street, Victoria, British Columbia, V8W 1M6, Canada

Reviews of Best Western Plus Carlton Plaza Hotel

Traveller Overview:
4.5 Rating: 1418 reviews
Excellent 51%
Very Good 35%
Average 9%
Poor 2%
Terrible 1%
Rating

kosmo1968, wrote review 23/09/2020

September visit

We stayed at this hotel with 2 rooms with another family. Rooms were clean and nice bonus to have a window that could open! We found no issues with housekeeping and the hotel was implementing full Cov... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Kosmo for such a kind response. Being the most urban location of Vancouver Island, we are happy to take stress out of driving by including our valet service. We park cars in one of two locations - both gated overnight. We have a small lot right around the corner of the hotel, however most vehicles are parked one block away. Due to the one way streets, and the location the car may be parked in, retrieval takes between 1 minute and 15 minutes. We always ask for the latter to be safe. Guest can conveniently request for their car by dialing 0 on their room phone, texting us through our concierge service, or pre scheduling the vehicle. Chris Watson General Manager
Rating

daisygirl1969, wrote review 10/09/2020

Exceeded my expectations!

Everything from the minute I arrived until I left after 4 days was top notch. The COVID precautions and protocols here are absolutely excellent and made me feel very safe. The ladies at the front de... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Daisy Girl for such kind comments about Ingrid and Manami. We also appreciate the acknowledgement of our hard work in keeping everyone safe.
Rating

Tenserpents, wrote review 15/08/2020

Excellent little gem in Downtown Core

Location Location Location. This hotel has that and more. Very Friendly Staff, clean rooms, Great service, and has rooms for all types of travellers. It is right in the downtown core and minutes away... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Tensepents for such kind comments about our wonderful team. We certainly believe we have the best location in the city, providing the most authentic Victoria experience.
Rating

brittnyadams1991, wrote review 05/08/2020

Great Hotel & Staff!

We stayed at the best western Carlton plaza and had a fabulous stay. Staff is friendly and helpful. Despite it being the middle of a pandemic they ran a well oiled ship. We were there a week for medic... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Brittny for this very kind review. It has certainly been a challenging season in this industry. Comments such as these mean the world to our team. All the best.
Rating

Equinox71, wrote review 26/07/2020

Excellent staff - comfortable accommodations

Stayed here for four nights and had a great stay. The location is very central and thus easy to walk to not only anywhere downtown, but even some of the other neighbourhoods like James Bay and Rocklan... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Equinox for such kind comments about our wonderful team. Victoria is an incredibly walkable, bikeable city and we are as centrally located as one can be. As we are set in an urban setting, our convenient valet service at a rate of $25 per night. There are less costly option nearby, but they come with the discomfort of navigating busy streets. When on vacation or navigating business meeting, we find our guests appreciate the ease of a valet service.