Best Western Plus Carlton Plaza Hotel

642 Johnson Street, Victoria, British Columbia, V8W 1M6, Canada
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Best Western Plus Carlton Plaza Hotel

Welcome to the Best Western Plus Carlton Plaza Hotel Victoria, a member of the Worlds Biggest Hotel Family.

We invite you to experience the comforts of the Best Western Plus Carlton Plaza in downtown Victoria. Take a walk down Government Str
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
642 Johnson Street, Victoria, British Columbia, V8W 1M6, Canada

Reviews of Best Western Plus Carlton Plaza Hotel

Traveller Overview:
4.5 Rating: 1431 reviews
Excellent 51%
Very Good 35%
Average 9%
Poor 2%
Terrible 1%
Rating

GraceTravel28, wrote review 27/12/2020

Wonderful staycation

Thank you so much to Brandon and the other front desk agent (I'm so sorry we can't recall your name!) for the memorable stay and to housekeeping for keeping things sparkly clean during these crazy tim... more

Rating

jershermom, wrote review 21/12/2020

Relaxing evening!

I won a night’s stay at the BW Carlton in Victoria, BC, at a Christmas party last year. Finally was able to use it and enjoyed a quiet night. The king sized bed was comfy and provided a sound sleep, a... more

Rating

briandfamily24, wrote review 11/12/2020

Great hotel, wonderful staff

The hotel was very clean and because of Covid provided housekeeping when requested. The staff were pleasant and efficient and made sure we had everything we needed on a daily basis by sending text me... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you to the Briand Family for this kind, informative review. We are very glad you enjoyed our texting concierge service. Beginning in early 2021 we will be able to launch our digital key, which will allow guests to access their room key on their phone.
Rating

lifly2020, wrote review 07/12/2020

Unbelievably, friendly, accommodating staff!

For an unexpected trip and an unprecedented time in our world, this stay was preceded by concerns and worries. The staff made it effortless, beyond pleasant and were unbelievably generous in their hel... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you so very much Lifly for such a kind review. We are trying very hard to provide the very best in service and cleanliness during this crisis. The recognition means a lot.
Rating

russelloncordova, wrote review 29/11/2020

Comfort

I have visited this hotel many times and I always feel like they do their very best to make my stay as enjoyable as possible. If there is ever anything wrong with my room it has always been attended t... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Russell for this very kind review. Obviously our preference is that nothing goes wrong, but if it does, we always look at problems as opportunities.