Best Western Plus Carlton Plaza Hotel

642 Johnson Street, Victoria, British Columbia, V8W 1M6, Canada
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Best Western Plus Carlton Plaza Hotel

Welcome to the Best Western Plus Carlton Plaza Hotel Victoria, a member of the Worlds Biggest Hotel Family.

We invite you to experience the comforts of the Best Western Plus Carlton Plaza in downtown Victoria. Take a walk down Government Str
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00
642 Johnson Street, Victoria, British Columbia, V8W 1M6, Canada

Reviews of Best Western Plus Carlton Plaza Hotel

Traveller Overview:
4.5 Rating: 1440 reviews
Excellent 51%
Very Good 35%
Average 9%
Poor 2%
Terrible 1%
Rating

WestCoaster00, wrote review 05/04/2021

Stay at BW Carlton

Staff are super friendly, clean rooms, fast wifi and a short distance away from shops, the water front and restaurants. Valet parking is cheap and is gated, doesn’t take long for them to have your veh... more

Rating

tammyrP2289DL, wrote review 27/03/2021

Excellent hotel and location

The staff are very friendly, big rooms. The location is perfect we just have the car parked and walk around. It is close to shopping, restaurants, and the waterfront. There is a restaurant attached to... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Tammy for such a kind review about our studio suites, perfect location, and easy parking service. Thank you as well for the nice comments about our wonderful business partner - The Ruby.
Rating

scott875875, wrote review 27/03/2021

Great stay

I picked this hotel for a 3 week business trip because of its location and kitchen suites. The staff went above and beyond during my stay. The room was very clean and quite comfortable with all the am... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Scott for choosing us as your home away from home during your business trip. We have a wide selection of room types with our studio suites being the best value in town. With double the square footage of our traditional rooms, full kitchen, and living area for only $20-$30 additional per night, they are an amazing value. Thank you for such kind comments about our team, they really mean a lot.
Rating

joypixee, wrote review 14/03/2021

Best room ever at this hotel

We were given a room with a private enclosed patio which was lovely! The front desk remembered us which was also lovely! No hot water in the morning for a shower...oh well. Staying again next month as... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you Joy for the kind review. We are terribly sorry for any challenges with the hot water. It is not common to receive this feedback, but we have found that during some very low occupancy days during this pandemic, it sometimes take longer than one would expect for the water to get warm.
Rating

mjc0x, wrote review 09/03/2021

Great Hotel

I found this hotel very accomodating. Very knowledgable staff not only about the hotel but what the city has to offer. The restaurant off the lobby serves a good hearty breakfast. The hotel is a short... more

Owner Response
Chris Watson, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank mjc for such a kind review about our wonderful, knowledgeable staff. We are also glad to hear you enjoyed our central location and The Ruby on Johnson.