Best Western Plus Carlton Plaza Hotel

642 Johnson Street, Victoria, British Columbia, V8W 1M6, Canada
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Best Western Plus Carlton Plaza Hotel

We support frontline workers! Discounted rates for frontline workers available. Contact 250-388-5513.

Guests at our Helena hotel enjoy a prime downtown location, located in the Great Northern Town Center and just minutes away from attraction
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Pets not accepted
Check-in & Check out16:00:00 | 12:00:00

Reviews of Best Western Plus Carlton Plaza Hotel

Traveller Overview:
4.5 Rating: 1405 reviews
Excellent 51%
Very Good 35%
Average 9%
Poor 2%
Terrible 1%
Rating

Robert M, wrote review 29/03/2020

The best staff anywhere

During our visit to Victoria things began shutting down because of the Coronavirus. The staff did everything possible to help make our situation as good as was possible. On the day of our departure ba... more

Owner Response
ChrisWatson27, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you so very much for such kind, heartwarming comments. This has not been an easy time on anyone. Reading this review really means a lot. We wish you the very best. Stay Safe.
Rating

avidfoodie123, wrote review 07/03/2020

Great Location, Quiet, Friendly Staff

I stayed here for a business trip. The staff were really friendly, always said good morning and gave me free water. The room is clean and quiet, and there is a restaurant open daily. The gym is good t... more

Owner Response
ChrisWatson27, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you very much to the writer for such a kind review. Your comments about our wonderful team mean a lot. A couple pieces in the fitness centre are a little old, but for the most part, they are all within 3 years of being purchased. In fact, we just added a peloton! We hope to see you again soon. Stay Safe.
Rating

Cheri M, wrote review 04/03/2020

Great Location and Fantastic Service!

We had a bit of a family gathering there so we opted for a suite while staying there. It was spacious and the staff provided more chairs to accommodate our extra family members when we gathered in our... more

Owner Response
ChrisWatson27, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you very much to the writer for such kind comments about our wonderful team. We are happy you appreciate our efficient valet parking. As the writer eluded to, we have many studio suites, with full living areas and kitchens.
Rating

TMDS87, wrote review 03/03/2020

Great location, incredible staff

I stayed here while in town for a job interview. The location is fantastic, very central, and easy to get around to other locations from. The staff here are lovely, as well! A great experience overall... more

Owner Response
ChrisWatson27, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you for such a kind comment. I hope you got the job.
Rating

Y7033WNdarrenr, wrote review 28/02/2020

Best Western Downtown Victoria

Located right in the heart of the city and close to walking attractions. China town, great restaurants and pubs nearby. The hotel has modern, updated rooms with comfortable room set up. The City noise... more

Owner Response
ChrisWatson27, General Manager at Best Western Plus Carlton Plaza Hotel, responded to this review
Thank you to the reviewer for the kind comments about our central location, updated rooms, and wonderful business partner, the Ruby.