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Best Western Plus Carlton Plaza Hotel

AAA - 3 Diamond

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Discover the best of Victoria at this elegant hotel- close to attractions, restaurants, shopping districts, Victorias Inner Harbour and Save-on Foods Memorial Centre, 100 non-smoking!

Right in the Heart of Victorias boutique shopping district The Best Western Plus Carlton Plaza Hotel is proud to offer the finest in accommodations and friendly customer service at an affordable rate! The convenient downtown location of this Victoria hotel is ideal for guests visiting the Royal British Columbia Museum, Craigdarroch Castle, Victorias IMAX Theater and is a short drive to the Butchart Gardens. Guests looking for things to do in Victoria will enjoy being close to local attractions, theaters, golf courses, and whale watching expeditions. Favorite attractions also include Antique Row and the Maritime Museum of British Columbia.

This Victoria British Columbia hotel features spaciously-appointed guest rooms and suites, each equipped with free wireless high-speed Internet access, 37-inch flat screen televisions and Keurig Coffee makers. The on-site restaurant, London Tube is a great place to enjoy a delicious meal before sightseeing. Additional amenities at this British Columbia Inn include a fitness centre, guest laundry, business centre and meeting facilities.

For superior customer service and a convenient location in Victoria, make a reservation at the Best Western Plus Carlton Plaza Hotel!

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642 Johnson Street
British Columbia
V8W 1M6
AAA - 3 Diamond


Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00


Location and Attractions

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Sat nav users: type V8W 1M6

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642 Johnson Street
British Columbia
V8W 1M6

What's nearby?


  • 0.05 mile(s) from Victoria Conference Centre

  • 115 kilometer(s) from Vancouver, British Columbia

  • 111 kilometer(s) from Nanaimo

  • 10.00 kilometer(s) from University of Victoria

  • 316 kilometer(s) from Tofino, British Columbia

  • 25.00 kilometer(s) from Royal Roads University

Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0845 620 0506


  • TripAdvisor
TripAdvisor Traveller Rating: Rating: Based on 1011 traveller reviews
Rating: 5 495
Rating: 4 374
Rating: 3 105
Rating: 2 22
Rating: 1 15


23/02/2017 wenjunl2017, Port Moody, Canada

Hotel is under construction; noise level is high . Location is not so good if you know victoria well. Hotel located in not good area of downtown. If you can ; move to inner harbour best western. Way b... more

Owner Response
ChrisWatson27, General Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review
Thank you for this review. I am terribly sorry your experience was poor. The Ruby on Johnson will be opening in early March which we are all very excited about. This is the only construction that is underway at this time. I am very sorry if noise from the restaurant work caused a disturbance during your stay. They keep all work to the middle of the day in an attempt to avoid this sort of frustration. Our location is right downtown in the heart of Victoria, you can not be more central. Our location is surrounded by great boutique shopping and wonderful restaurants.

Best hotel, staff and location in Victoria.

13/02/2017 john s, toronto,ont.

We are staying in a studio suite with a kitchen for almost a month. The staff are very welcoming and go out of their way to ensure your comfort. The suite is perfect for a couple and we will not stay ... more


First Class Staff

25/01/2017 Jean O,

My husband and I have been staying in a kitchen studio unit here since mid December and plan to stay awhile longer. The hotel is clean, walking distance to the Harbour, both of which are very importa... more

Owner Response
Haley C, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review
Jean O, thank you for leaving us this review on TripAdvisor. Our suites offer all the comforts of home with a living area and fully equipped kitchen. Our location may be a huge draw for guests, but I agree, our exceptional staff is what sets us apart. We are fortunate to have a team that truly cares about our guests, and providing the best service you'll find. We look forward to having you stay with us again next winter!

Great location

21/01/2017 fefa1986, Seattle, Washington

I am not sure what a price of the hotel was because it was a part of deal with Victoria clipper vacation!! But It's a great location!!! Everything is in walking distance! Well almost! You might need a... more

Owner Response
Haley C, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review
Thank you for your reply fefa1986! Our location is in walking distance to all the amazing shops and restaurants that Victoria has to offer. The BC transit system makes all attractions an easy bus ride away. Our front desk agents are always happy to help with directions and recommendations to make your stay memorable. Our texting concierge system is a fantastic way to stay in contact with our guests to easy assist them whenever needed. Clipper Vacations makes it quick and easy to come visit Victoria from Seattle, and we are only a 15 minute walk away, or a short taxi. It's great to hear you enjoyed your stay with us fefa1986, we hope you visit again soon!

Location is fantastic!

15/01/2017 jetsetgypsy, Wales

Easy walking distance to practically touristy thing in Victoria. Surrounded by excellent restaurants. Hotel let us have an early check-in and we found the staff to be very knowledgeable and super he... more

Owner Response
Rebecca S, Front Office Manager at BEST WESTERN PLUS Carlton Plaza Hotel, responded to this review
Thank you for the great review jetsetgypsy. We do our best to have rooms ready so guests may check-in early; if not, we can easily lock away all luggage and park your car if you have one. Our front desk are incredibly knowledgeable of the downtown area, and can give directions and recommendations for your specific interests. We hold our value to the highest standard to give you the most for your money. It's great to see you enjoyed your stay with us, we hope to see you again soon!