Best Western Plus Bristol Hotel

I booked via Booking.com and I cancelled the day before. They took from credit card the whole amount of my staying (around 150 euros) instead of the cancellation fee (50 euro). Fortunately I realized and I could ask my money back. Very bad behaviour. less

I book this hotel because it is of Best western hotels in Sofia.Hotel is in the center of city.About 1 km to Vitosha Boulevard.Hotel is not rennovated.I think hotel needs rennovtion of lobby area,breakfast area.But the room which was booked was very good.It was suite room on 7 th floor.Room is for 4 people.1 king double bed and 2 extra beds.Room is very big,bathroom is very good and large.There is kettle in room,beds are very very comfortable,condition works very good.Good breakfast! less

The lobby was not very welcoming, but the lady working there was nice and friendly. The rooms very quite ok, the decor maybe a little outdated, minibar was filled and the comfortable and clean. I also heard no noise at night from the streets. It's not the most beautiful part of the city, but not far from city centre. Unfortunately I did not like the breakfast very much. It wouldn't have been so bad, but nobody took care of how it looked after a while and so it was not very inviting. Funny thing was, that I was asking for a fork and had to wait for it a few minutes, because they were all in use. But nevertheless it was not very price and was absolutely worth the price. We went on a business trip for one night and for that it was ok. less

Stayed here for a city break and found the hotel room dated but had a good shower and clean Stayed in room 504 The room was very warm and managed with no air conditioning but imagined during the summer this would be very uncomfortable Found hotel staff very friendly Ideal location to the local attractions and main restaurants that were within a 10 minute walk less

Visited Sofia in September 2018 with family Location: Good location, about a 15 minute walk to Serdika and a 10 minute walk to Mall of Sofia- which we found to be modern with good variety of shops and eateries. Room: Booked a premium twin room and we were placed on a higher floor (as per our request) - very impressed with the room - it was huge! (I wondered if we had been upgraded? If so - many thanks to the hotel!) - the room felt very suite like - highly spacious, twin beds, plenty of room to move around, a kettle with tea and coffee facilities! (<-- great bonus as majority of European hotels do not seem to provide this) and even had bathrobes and slippers! (any European hotel who provides slippers gets a gold star imo) . The room was quiet as we had specified and had a view onto the courtyard with mountains in the distance. Restaurant: Breakfast was fine- good choices of hot items such as bacon, sausages and toast. Coffee machine was a bit slow and frequently either malfunctioned or ran out of water or milk! Cereals, cheese, pastries and fruits were also on offer. Got very crowded towards the end so do come early! The hotel does also have a restaurant (Who gives you 10% off discount apparantly if you dine there whilst staying but it doesn't open at weekends so we never got to sample it ). Staff: Professionals, no issues. We booked a transfer from the airport to hotel and return but noted on the board on entry that the hotel too offered such services.. All in all, a very pleasant one night stay- would highly recommend. less