Best Western Plus Bristol Hotel

From the very first moment we entered the hotel, everyone treated us in a perfect way! First of all I want to congratulate all the staff for their professionalism! They were always smiley and tried to answer all of our questions. They helped us with suggestions for food, ordering us taxis,reservations and anything else you can imagine. Special thanks to maitre(I think he was the maitre) and the groom who helped us in a last minute transfer we needed. Also special thanks to Nikola and all others from reception. Sorry we didn't catch everybodys name. Except the lovely staff, rooms were great, very warm and cozy. They cleaned them every single day and changed all used toiletries. Breakfast was also cool, everyday something new and fresh croissants every morning. Location also perfect within a walking distance to all the major sites and 10 minutes on foot from the center. What can i say? Bravo guys continue the hard and good job!! less

Good location, a short walk from Serdika metro station, which is the centre of town. Tram stop very close. Reasonably priced. Good sized rooms on 7 floors. Bathrooms were well designed with good water pressure for the shower. Wifi was good. Buffet breakfast had everything you need but could be a bit crowded. Staff were great, with excellent suggestions for nearby restaurants. Only downer was the rooms got incredibly hot during the night despite the AC set to cool. Howver, opening the window soon solved that one. A good base for exploring the city less

Stayed at this hotel for 3 nights in December. Good location, not far from Serdika metro station which has a direct link to the airport. Room was a good size, quite modern and appears to have a relatively recent upgrade on the bathroom as it’s all very new looking. Breakfast was included in my booking. Food was good, varied a bit each morning and plenty available. Staff all speak good English and very friendly and helpful. Also received a voucher for a free visit to Victoria spa which was a good way of passing a few hours on my final day. Good value, good location hotel. less

Stayed here for three nights to explore Bulgaria for the first time. The staff is exceptional and make you feel welcome since the first day! Thank you Nikola and Diana for always looking after our requests :) breakfast has a lot of variety and local products. The rooms are clean and comfortable. When requesting for a room avoid the boulevard side since it can be noisy during the morning period. Overall an excellent stay! less

Small room ,nice roomy lobby, excellent service, walking distance to the main historical sites. Good breakfast with friendly service and always ready to serve you. Very friendly service from de concierge. Will recomend! less