Best Western Plus Bristol Hotel

I stayed 4 nights here and I would say that the room was comfortable and spacious with a large bathroom, however the decor of the hotel is very out dated and in places peeling off the wall. The room wasn't cleaned to a standard of what I would expect and the hallway was clutters with pieces of furniture and a dirty rag that sat on the carpet for the duration of my visit. The bar is non-existent and never open. The restaurant was of decent quality and the waiter very attentive. Plenty of TV channels in all languages and a good mini bar in the room. Overall a decent hotel but definitely not a 4*. less

Stayed here 3 nights Very nice staff Good location ..tram system excellent and a few go right past the hotel. Room could be a little brighter but it's ok.. Breakfast ok...had better but it does the job Wouldn't hesitate to stop here again less

I stayed in Sofia for 3 days for business and chose to stay here. Booking this hotel, my expectations were for simple clean accommodation with a decent wifi. When I arrived the decor struck me as extremely outdated and the room smelt of stale smoke. There was furniture in the corridor on my floor - beds, mattresses, desk etc - which in three days nobody made any attempt to move. When I arrived, I spotted a dirty mug outside of another hotel room and this mug was still here when I left. Housekeeping cleaned my room and removed the bath mat from the room without replacing, so I had to use a towel to throw on the floor. My toiletries were also not replaced. On checkout the card machine didn't take AMEX, which it should have done. No apology worst of all, the intermittent wifi meant that I could not work in a meaningful and continuous way. For me this hotel was disappointing and unsuitable for business travel. less

O estabelecimento eh horrível! Velho, com mal cheiro, ar condicionado barulhento. As fotos q estao na internet nao condizem. Segue abaixo a foto da suite junior com cama king. No quarto tinham 4 camas de solteiro, pedi para verificarem e a recepcionista disse que o quarto estava correto!!! Jamais voltaria. Paguei 90us$ a diária e nao vale 30us$. The property is horrible! Old, with bad smell, noisy air conditioning. The photos that are on the internet do not match. Below is the photo of the junior suite with king bed. In the room they had 4 single beds, I asked to check and the receptionist said that the room was correct !!! Would never go back. I paid $ 90US a day and it's not worth $ 30US. less

Comfortable and quiet, with helpful staff (limited English, but then I have no Bulgarian!). Fine for a city break of 4 nights. Convenient for big outdoor market, bakeries, small lock up shops, a couple of bars/coffee places and supermarket locally. Not a fancy area, but seemed quite safe. 10min walk from Serdika Metro station (approx 40 mins direct to airport). Within easy walking distance to most historical buildings and shopping streets/mall. The bed area of our room was a little cramped (there was too much other furniture. Perhaps all these items are a requirement by GWestern?). Room was clean, though decoration style a little dated (dark wood, cream and dark red, with stripey wallpaper). Tea/coffee tray, fridge, minibar and wall TV provided. The bed was very comfortable. The view (opening windows!) was along the rooftops, so we had an interesting high outlook with little noise from the trams. Traffic was light overnight. The bathroom was well maintained, very clean and spacious (roomy shower/wet room and bidet too). The lobby area was like a dressing room with plenty of hanging space for soggy, snowy clothes, and a large wardrobe (free safe inside). The reception area was not particularly inspiring, but adequate, with soft seating and a small bar. Excellent breakfast: an extensive buffet of hot and cold choices (though the warmers under the hot food were not lit), cheeses, veggies and smoked fish, fresh fruit, cereals and yoghurt. Many types of bread and cakes. Brew your own coffee. We did eat in the restaurant once (not much open in the local area after 7pm late november). We had the place to ourselves. The meal was substantial and good - and good value - the staff helpful. A clean, comfortable and convenient smaller hotel, with nice staff - just what is needed for a city break. less