Best Western Plus Bristol Hotel

We stayed for two nights. The hotel was very ordinary and even old. The rooms had a low standard. The servants did not know English. The breakfast room was very small and simple and primitive. They really did not pay for the money they received. less

First the good things: walking distance (in all directions) from many of Sofia's attractions, whether local or international, and also from Serdika metro. Attractive room, friendly staff, water that ranged from verrrrrrry hot to equally cold (nice!) and a terrific breakfast buffet. All quite comfortable. However ... When I logged into Wi-Fi, and for the first and only time on this long multi-city trip, my anti-virus software was kept busy every few seconds fighting off one computer virus in particular (JSCombiner) and I got so worried it had infected my computer beyond repair. However when I got to the next city, all was OK. I am not a computer expert but is it possible the hotel's own server is infected and is broadcasting that virus? One other thing: my language is English, and in the lobby and at breakfast, English news was playing on the TVs. This also seemed odd because the room TV had no such stations. It took the better part of a day for someone to come up and re-tune the room's TV, and then there were many more choices. Would I stay here again? Yes, because if (I stress *if*) that virus attack was coming from the hotel itself, they would have fixed it by then. less

Booked this hotel because it was near the delta blues bar . Very clean pleasant hotel Staff spoke English and reception was 24hrs , they park your car for you for 8euro per night . Breakfast can also be served in room . WiFi excellent less

The staff here in general was very nice; Yasser stands out in his attentiveness. We stayed two days, but after the first night, our room was not cleaned (despite us putting a sign on the door). We were also told not to drink the water, but then told to use the minibar water, which we were charged for when we left. less

The location was great, just a short walk ti the main street. We got very big double room which was quiet which was amazing because the hotel is on a street where the tram passes. We had included breakfast which was very good. First time staying at Best Western Hotel and now I am a member which can lead to many benefits( when staff offers to enroll you always say yes). We will definitely come back at Sofia and will stay at the Bristol. Keep the food work guys. less