Best Western Plus Bristol Hotel

First of all I would like to point out the manager - a lovely young lady that cares about the hotel and it's costumers. As we arrived early in the morning after an overnight trip we didn't have a smiling welcoming from the overnight receptionist. The manager arrived a few hours later and changed our opinion about the place. Service was overall good and staff is usualy polite. Rooms were clean and standard-nothing special. Enough for a couple traveling. Location is great only 7 minute walk from vitosha street and there is a good casino 2 minutes walk from the hotel. Breakfast was ok in european standarts and was the same every day(ok for europe). less

Very enjoyable stay. Very clean room with lovely bathroom with walk-in shower. Good choice for breakfast of hot and cold food. Tea and coffee also in bedroom. Staff very friendly and helpful. Would definitely stay here again. less

Good hotel at short walking distance from Vitosha boulevard. Bathroom clean, room quite clean, very large and confortable double bed. Continental breakfast was very good and rich. One day cleaning staff knocked at out door soon after breakfast to make cleanings. We had to hurry up (with a baby is quite difficult) and we found them (4 women) waiting disappointed outside our room. It was not our check out day, not it was midday, it was only 10.30! less

Pleasant nice quiet hotel What we really need with nice breakfast and convenient with all luxury at the highest friendly staff that speak english 24 hour reception free wifi everywhere' we were lucky since it was snowing less

Spent one night here on a business trip. The room smelled bad, sheets had small stains and I could hear the elevator all night as the walls are very thin. Great variety for breakfast. Staff was ok. WiFi working very well. less