Best Western Plus Brandywine Inn & Suites

This hotel is an example of how to do it right. The lobby is welcoming as is the staff. Our room was comfortable and quiet, and despite Covid-19 restrictions breakfast was good with hot food served by a staff member. Cereals, fruit, etc all available. Only downside was lack of newspaper for morning reading. less

Very nice and cozy hotel! The rooms are very clean and everything was so perfect!!The lady at the front named Joyeta was helpful and she made the trip worthwhile! I will be back and I absolutely cannot wait! less

Pool made us sick and eyes were irritated for days. The lifeguard or maintenance stayed to us that they place way too many chemicals in the pool and that the pool should of been shut down. He stayed that other guests were complaining about the pool and had the same symptoms. This totally ruined our trip. I e-maimed corporate with no response. It seems to me that they do not care for guest safety. There was also black hair in our jacuzzi tube that I cleaned. I cleaned the whole room myself and disinfected because of COVID. Save your money and book elsewhere. less

Our family choose this hotel whenever we visit Indiana Beach. Hotel is about 10 from the park and other nearby restaurants/convenient stores. Love the variety hotel has to offer-pool, fitness center, indoor basketball/tennis courts. Rooms are good, though sofa bed (let out couch) is very uncomfortable-recommend getting 2 queens if staying with group of 4+. But our king with hot tub was nice (kids slept on sofa bed). Staff was friendly and accommodating. Due to pandemic, breakfast had limited variety (grab and go), they made eggs, biscuits and sausage in the kitchen area. Food was so-so. Overall, pleasant stay and will always choose this hotel. less

This hotel is centrally located in the small town of Monticello and is close to Indiana Beach Amusement Park, for those visiting there as I was. The hotel is very well kept, inside and out; and the landscaping is exceptional. The breakfast is pretty good, especially considering the Covid-19 restrictions. The hot food is served by an email through a window. With the CDC down-playing virus spread through surface contact, hopefully all of these precautions can be replaced with hand sanitizer for guests to use with each visit to the food bar, and we can get waffles back. The room was very clean and was of reasonable size.A table with two chairs is against the inside wall as is a desk, and a mini fridge that is built into the furniture. The room felt a little more contemporary than many such smaller town hotels thanks to one wall being offset by being painted red and nice white duvets on the beds. The bathroom was also a nice size and wile pretty basic in appearance, dark tan walls gave it a more contemporary feel. The toiletries were a cut above what I was expecting for this brand. Water was not draining from the bathtub at a very quick pace, but after telling the front desk, they promptly had it taken care of. Housekeeping was efficient. There's a giant fitness center (separately branded and open to the public) that is physically attached to the hotel and shares the same parking lot. Assuming that this is made available to hotel guests, that's a big plus for anyone interested in using such a facility The WiFi seems to work well. While there's no full service restaurant in the hotel, they were offering broasted chicken and several sides on weekdays from 5-9 p.m. I didn't have it, but it sure sounded good. My only complaint was that aside from the gentleman working the breakfast, the staff was not wearing face covers -- and they should, especially for their own protection, given how many travelers they encounter from so many different placed. I shared the elevator with a maintenance person who was very friendly, and the front desk staff was also nice (and there was no protective Plexiglas), but none wore face covers. less