Best Western Plus Brandywine Inn & Suites

304 S 6th Street, Monticello, Indiana, 47960-8174, United States
based on 282 reviews Trip Advisor Logo
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Best Western Plus Brandywine Inn & Suites

Stay at this upgraded Monticello, Indiana hotel home of Indiana Beach Amusement Park, Lake Freeman and Lake Shafer. Welcome to the Best Western Plus Brandywine Inn & Suites, a AAA 3 Diamond hotel located in the heart of Monticello, Indiana. This Mon show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
304 S 6th Street, Monticello, Indiana, 47960-8174, United States

Reviews of Best Western Plus Brandywine Inn & Suites

Traveller Overview:
4.5 Rating: 282 reviews
Excellent 57%
Very Good 26%
Average 5%
Poor 4%
Terrible 5%
Rating

lindasartori55, wrote review 17/07/2021

FOURTH OF JULY

King size bed comfortable with lots of pillows. Refrigerator kept things cool. Room temperature cool. Swimming pool inside nice with sitting area outside. Eggs and sausage served hot with fresh fruit ... more

Owner Response
Brenda Watts, Guest Services / Front Office at Best Western Plus Brandywine Inn & Suites, responded to this review
Thank you staying with us during your holiday trip! We are pleased to see you really enjoyed your stay. We hope you are able to come back and stay with us again soon!
Rating

Antoinette M, wrote review 11/07/2021

The look of the lobby does not match the rooms.

The rooms are old, musty and dirty. We had giant cobwebs in the corners of our room. You can see a giant handprint on the inside of the bathroom door. One of our beds was completely broken and lopsi... more

Owner Response
Brenda Watts, Guest Services / Front Office at Best Western Plus Brandywine Inn & Suites, responded to this review
We do apologize for not meeting your expectations. We can assure you these have been/will be addressed immediately. Please contact us directly if you plan to come back to the area we can look into getting you a discounted rate. Our number is 574-583-6333 my name is Brenda and I am the Front Desk Manager
Rating

samanthain23, wrote review 10/07/2021

Okay

Needs to be deep cleaned. Staff very friendly and helping. Needs more extra supplies (towels, sheets, etc). Breakfast hours could be longer. Need to fix ice machine from leaking. It’s a slipping hazar... more

Owner Response
Brenda Watts, Guest Services / Front Office at Best Western Plus Brandywine Inn & Suites, responded to this review
Thank you for taking the time to complete our survey. We are doing everything we can to fill our inventory but unfortunately due to the Covid many of our suppliers are having difficulties getting the needed supplies in. It is a struggle for sure. We do apologize for any inconvenience this may have caused. Agree on the machine leaking we are awaiting the tech to arrive any day now-we appreciate you making sure we are aware of it. The other two issue I will definitely address them with the appropriate departments. We greatly appreciate all your feedback and hope you come stay with us again soon. Have a blessed day.
Rating

jtolzin, wrote review 12/06/2021

Great place to stay

We have stayed here three or four times when visiting family. Always feel comfortable and constantly have had good experiences. We had to move our reservations 3 different times due to my hospitaliza... more

Owner Response
Brenda Watts, Guest Services / Front Office at Best Western Plus Brandywine Inn & Suites, responded to this review
Hope this response find you feeling better. We were happy to help anyway possible. Our guest's needs are our #1 priority and we appreciate your loyalty. Take Care and we hope to see you back soon.
Rating

610vicc, wrote review 12/05/2021

Nice quite place

This is located in a small town with good places to eat. It seems to be a quiet and peaceful town, at least it was that way when we were there. The hotel is comfortable and as quiet as you'll find. No... more

Owner Response
Brenda Watts, Guest Services / Front Office at Best Western Plus Brandywine Inn & Suites, responded to this review
Thank you so much for giving us such a great review. We love hearing about your stay and sharing your experience with others. Hope to see you again soon.