This hotel is centrally located in the small town of Monticello and is close to Indiana Beach Amusement Park, for those visiting there as I was. The hotel is very well kept, inside and out; and the la... more
This hotel is centrally located in the small town of Monticello and is close to Indiana Beach Amusement Park, for those visiting there as I was. The hotel is very well kept, inside and out; and the landscaping is exceptional. The breakfast is pretty good, especially considering the Covid-19 restrictions. The hot food is served by an email through a window. With the CDC down-playing virus spread through surface contact, hopefully all of these precautions can be replaced with hand sanitizer for guests to use with each visit to the food bar, and we can get waffles back. The room was very clean and was of reasonable size.A table with two chairs is against the inside wall as is a desk, and a mini fridge that is built into the furniture. The room felt a little more contemporary than many such smaller town hotels thanks to one wall being offset by being painted red and nice white duvets on the beds. The bathroom was also a nice size and wile pretty basic in appearance, dark tan walls gave it a more contemporary feel. The toiletries were a cut above what I was expecting for this brand. Water was not draining from the bathtub at a very quick pace, but after telling the front desk, they promptly had it taken care of. Housekeeping was efficient. There's a giant fitness center (separately branded and open to the public) that is physically attached to the hotel and shares the same parking lot. Assuming that this is made available to hotel guests, that's a big plus for anyone interested in using such a facility The WiFi seems to work well. While there's no full service restaurant in the hotel, they were offering broasted chicken and several sides on weekdays from 5-9 p.m. I didn't have it, but it sure sounded good. My only complaint was that aside from the gentleman working the breakfast, the staff was not wearing face covers -- and they should, especially for their own protection, given how many travelers they encounter from so many different placed. I shared the elevator with a maintenance person who was very friendly, and the front desk staff was also nice (and there was no protective Plexiglas), but none wore face covers. less
15078, Front Office Manager at Best Western Plus Brandywine Inn & Suites, responded to this review
Thank you so much for taking the time to leave such a great feedback. I will be sharing this with all our staff and Management team.