Clean, convenient hotel in Bradford, Pennsylvania
24/10/2019 Wino_fredBeamsville, Beamsville, Canada
We were visiting Pennsylvania to visit some of the attractions in the Allegheny National Park. I read reviews on the Best Western Plus and it seemed to be an ideal place to stay. The hotel lobby and t... more
We were visiting Pennsylvania to visit some of the attractions in the Allegheny National Park. I read reviews on the Best Western Plus and it seemed to be an ideal place to stay. The hotel lobby and the room was very clean and well appointed. We liked the bonus of a free drink in the hotel lounge - beer, wine or a soft drink. We also appreciated that the amenities (soap, shampoo, etc.) were made in Canada and not in China as provided by a lot of hotels these days.
The buffet breakfast in the morning was really good with freshly cooked scrambled eggs, bacon, etc. There was also a good choice of cereals, muffins, fruit and more.
The only downside and not the fault of the hotel was that a group of men were drinking beer, smoking and making noise outside but close to our room. They stopped after someone must have complained. The hotel itself is completely non smoking but nothing to say that people shouldn't smoke outside so close to others' rooms. The rooms on the ground floor have doors that open up into the lobby as well as outside.
There was one other issue and that was there was no greeting on checking out. The people at the front desk seemed to be distracted. They didn't ask how are stay was nor did they say "have a nice day" or "safe travels". There was no interaction except to give me the bill.
I should note that after completing a survey, management said they would address our issue. less
BWPlusBradfordInn, General Manager at Best Western Plus Bradford Inn, responded to this review
Thank you for staying with us. We appreciate the detailed review you have posted and will do our best to improve upon the issues you mentioned. It was a pleasure to hear from you again and we look forward to your next visit to our area. Have a wonderful day.