Best Western Plus Bradford Inn

The outside of the hotel looked more like a motel but once inside it is quite nice. The lobby area has recently been renovated and the rooms were mostly upgraded as well. Room was clean. They still had breakfast during COVID lockdowns but they were bagged up to go. Rates were affordable and overall a good value. less

Checked in on 10/23 after a 5 hr plus drive from Philly. My wife and I have stayed at several Best Western Plus locations. I have no idea how this location got a Plus added. First, my wife and I have never had the experience of being given room keys to an occupied room. Thankfully, when we entered there was no one there, but the bed had been slept in, tv was on, trash in the cans, and used towels on the floor. The halls are filthy and smell like cigarettes and marijuana. The halls haven't been vacuumed in a week or more. The elevator floors have vomit, what looks like milk drops or something similar. Elevators also smell of cigarettes. The second room we got had so much dust on the surfaces you could paint a masterpiece. I had to take a towel to wipe the dust off the TV screen. We found a sock on the floor. I'm sorry, but aren't we facing a pandemic? This doesn't meet the basic cleaning requirements much less a "We Care Clean" program. The sheets and towels have an odd scent to them. It feels almost like they're powdered after washing? My wife had an allergic reaction to whatever cleaning solution you're using or powder that is used. I asked to speak to a manager on Saturday 10/24 as we got in late Friday night. The front staff refused to allow me to speak to a manager. She stated that a manager wasn't available on weekends... I'm sorry but I've never stayed in any hotel that you can't connect with management. I wasn't really given any apologies, offers, or options for discounts etc. I've worked as a Hotel clerk and never refused anyone to speak to a manager. less

My husband and I enjoy staying at Best Western Plus. We actually look for these hotels because they seem to offer the best in Hotels stays for us whether its for business or pleasure. This one however should be ashamed to be called Best Western plus! The first room, they gave us was already occupied, and they laughed it off like its a normal occurrence.The second room, the room was dusty, the sheets and towels smelled horrible. This is horrible. It was late so we stayed the night and during the night. I had an allergic reaction. We told the front desk we needed a manager. Their response was there isn't a manager on weekends. We told them the issue and asked for the room to be deep cleaned. We went out and came back hours later to a cleaner room... but they don't know how to deep clean a room. The floor boards and around the furniture were still dusty. The bedding and towels still smell. They smell like old lady perfume and powder that is old. I explained it to the front desk. They said its the laundry soap and they don't have anything else to use. So now I can't take a shower and dry off due to the smell setting off my allergies. I have to wait til I get home. I also won't be able to sleep in the bed due to the smell. Oh and if you are allergic to citrus.... good luck. Everything is in citrus from soap to shampoo. They don't even have regular soap. I will Never stay here again. They need to take the Plus off their hotel. Worst stay ever! less

First impression from the outside not as good as the inside but all was good. Seems to be an older building with outside doors for room access. Inside lobby etc. is really nice. Room was good size & clean. Fitness rm. was open. Breakfast was a pre-bagged apple, danish, snack bar & water with yogurt & hard boiled egg available. less

We stayed here for only one night. The hotel is very easy to find and does take precautions against Covid 19. We had a issue with our door, being unable to open it. The staff quickly took care of the problem. The room and bathroom were very clean. If you have no mobility problems, you can easily walk to the Main St. where there is a nice array of shops. There's not a lot to do in Bradford, other than the Zippo/Case museum. The Marilyn Horne Museum is closed. We did see the Kinzua Dam, and the Fall foliage was at it's peak. The trip up and back was just beautiful. All in all, it was a nice short get a way. less