Best Western Plus Bloomington Hotel

1901 Killebrew Drive, Bloomington, Minnesota, 55425-1890, United States
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Best Western Plus Bloomington Hotel

Only reservations for pool view or pool side rooms will be allowed access at this time and will only receive 4 wristbands. We cannot sell extra. We do not recommend birthday parties as room capacity is no more than 6 people and the 25 capacity limit show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
1901 Killebrew Drive, Bloomington, Minnesota, 55425-1890, United States

Reviews of Best Western Plus Bloomington Hotel

Traveller Overview:
4.5 Rating: 1852 reviews
Excellent 56%
Very Good 28%
Average 8%
Poor 3%
Terrible 2%
Rating

dinkorswim, wrote review 25/02/2021

Quick Stay!

Stayed at this hotel for one night for a family outing. The hotel staff were friendly and helpful from chick in to check out. The rooms were clean and spacious. The main reason we stayed at this hotel... more

Owner Response
Mark Olson, Owner at Best Western Plus Bloomington Hotel, responded to this review
Thanks for the great review! I do not understand why you scored us so low but from your statement it sounds like everything was great!
Rating

kateempls, wrote review 21/02/2021

Fun Swimming Hotel But Not COVID Safe Right Now

We've stayed at this hotel in the winter months in the past since we live nearby because it has a fantastic pool for kids. I was surprised by the lack of oversight of pool capacity. The 25% capacity ... more

Owner Response
Mark Olson, Owner at Best Western Plus Bloomington Hotel, responded to this review
Kate I realize I answered your review through Best Western as well , but again our capacity rules let us have 50 people in the gated pool area at one time. We do headcounts probably every 20-30 minutes. It is very hard to manage but we try our best. It is also hard to manage the children as they are in and out of the pools and running around. The team and i will try to do better.
Rating

mikemo_11, wrote review 21/02/2021

No Rules Here

Anybody can hang signs about their Covid and hotel rules and policies but they mean nothing at this place. Pool says open until but there were people partying until 330 in the morning. No masks, no re... more

Owner Response
Mark Olson, Owner at Best Western Plus Bloomington Hotel, responded to this review
Mikemo_11 Very sorry to hear this from your review. I know that the staff at the hotel is in masks. It is a rule that we have for our staff. We encourage guests to wear them but in this time it is very difficult to make them. I apologize that our pool area was loud at night. I know that our pool closes at 10PM sharp every day. Very unfortunate that people were out and about as late as you mention. I will let our security officer know to be more swift in ending these issues quicker.
Rating

Missy L, wrote review 08/02/2021

Pleasant surprise under unpleasant circumstances

Six of us were headed to Ft. Myers for a family vacation (4 adults + 2 young kids). Our flight was unexpectedly delayed due to weather and ultimately cancelled due to mechanical issues. The airline ... more

Owner Response
Mark Olson, Owner at Best Western Plus Bloomington Hotel, responded to this review
thanks for the great review! I am happy that we came through for you in a tough time. Nothing worse than going on vacation and it getting delayed. I am glad you ended up at our hotel and that you enjoyed your first night. I hope your vacation was great! We hope to see you again soon!
Rating

ekg451, wrote review 29/01/2021

Expensive stay and poorly maintained

We wanted to go swimming so paid a higher fee to have a poolside room to be able to go swimming. The room was in very poor condition and smelled. The room was dirty. Stuff was smeared on the bathroo... more

Owner Response
Mark Olson, Owner at Best Western Plus Bloomington Hotel, responded to this review
Thanks for taking the time to review our hotel. I deeply apologize for the cleanliness of your room. It sounds like we did not do a very good job on making sure your room is perfect. The pool occupancy is mandated by our government. We at this property can have up to 50 people in the gated area at one time. What happens outside of the gated area with birthday parties in pool side rooms are not under the capacity umbrella as our management team understands with information the city of Bloomington has provided us. I will definitely take some time to make sure we are doing things as directed by our government officials.