Great place to stay
24/01/2019 u4icspirit57, Elkhorn, Wisconsin
We were driving from Florida to Birmingham on our way home to Wisconsin and had made reservations at this Best Western knowing that check-in was 3. We arrived in Birmingham at 1 with all intentions of... more
We were driving from Florida to Birmingham on our way home to Wisconsin and had made reservations at this Best Western knowing that check-in was 3. We arrived in Birmingham at 1 with all intentions of visiting some historical areas, unfortunately, is was pouring down rain. We stopped at the hotel in the hopes we might be able to check in early. We were greeted by Angel, who turned out to be an angel! She, without any issue, welcomed us to get into our room early! She was very professional and helpful in the process and made us feel welcome and comfortable. She also helped us expedite our check out the next mornin with a rewards coupon we had. Additionally, the young woman and man whose names I unfortunately did not get but came on after Angel, were very helpful helping us find a place to eat. We had a great time talking with them; they were pleasant,professional, and personable! Our room was spacious and the bed was comfortable! While only a minor issue, I have to note that breakfast choices could have been better. The fruit did not look very fresh, the eggs were “patties” that were flavorless, and the potatoe mixture was adequate. Mind you, this would not stop me from staying here again! less
Management M, General Manager at Best Western Plus Birmingham Inn & Suites, responded to this review
Thank you for the awesome review! It was great having you stay with us and getting a chance to meet you. I will make sure Angel, Hannah and Detric see your review and I appreciate you mentioning them! Safe travels!