Best Western Plus Bentley Hotel & Spa

Lovely afternoon tea with my mum and auntie for my belated 40th birthday, lots of variations of sandwiches and cakes and the scones were out of this world !! Endless tea too ..... Lovely, friendly staff especially Jo behind the bar. Thanks Bentley we will be back xxx less

Stayed here on business. Had a pleasant and generally well appointed double room. Evening bar food was good, breakfast above average as breakfast buffets go. Had to fiddle with the room heating to find the hidden switch, but the temperature was fine after that. Actually finding the entrance to the car park is tricky as you have to negotiate a narrow twisting road past the garden centre and hungry horse to get to the hotel car park. The hotel is located at the junction of two busy roads so expect some road noise if you get a room close to the road. It didn't bother me too much but I expect that you would want the air-con in summer rather than opening a window. Worst part was the coach party that arrived shortly after me. This is no criticism of the hotel, merely a warning. As a "normal" hotel guest, your are invisible to coach parties as I found with the group who bumped and barged me in the bar whilst I was eating. Hence, ensure that you pick a seat in the bar which is not between the coach party and their food! As I say, not the hotel's fault, but this is a popular stop for coaches visiting Lincoln. As a hotel, i would generally be happy to stay here again. There is use of the very reasonably leisure centre too. less

We stayed one night as part of a coach short break to Lincoln. Our modern ground floor room was clean, quiet and modern, simply furnished but very comfortable. The shower had a loose control knob which was a bit tricky but, otherwise the en suite and room were well provided and no other problems. We had a three course dinner which was well presented and cooked and with more than adequate helpings and a level of service which was particularly efficient. Breakfast the next morning was fine, partly buffet style and partly served at the table. The service was not quite as spot on as dinner with a bit of a mix up over our order for coffee and toast but soon dealt with. On the whole, this well run hotel was perfect for our one night stay and we would have happily stayed longer although its out of town position suggests it might be more appropriate for business people, tourists or short term visitors rather than holidaymakers. less

We had the family room and it was fantastic, our boys loved the bunk bed. Everything was just right and the staff were fantastic. Comfortable, clean, peaceful, great swimming pool area (didn't use the gym but it looked high spec). Would love to return without the children and try out the spa. Breakfast was very tasty and you could tell good quality. One of my favourite places now and can't wait to visit again. less

We booked a family room for Chistmas and were delighted with what we got for our money. Christmas was spent at my parents home locally. the room was huge with 2 double beds and a single, an en-suite and TV. the hotel offered a pool and gym and the breakfast was lovely. thoroughly enjoyed our stay. less