Nice hotel, beware of coach parties!
14/04/2018 Drooper901, Chester, United Kingdom
Stayed here on business. Had a pleasant and generally well appointed double room. Evening bar food was good, breakfast above average as breakfast buffets go. Had to fiddle with the room heating to fin... more
Stayed here on business. Had a pleasant and generally well appointed double room. Evening bar food was good, breakfast above average as breakfast buffets go. Had to fiddle with the room heating to find the hidden switch, but the temperature was fine after that.
Actually finding the entrance to the car park is tricky as you have to negotiate a narrow twisting road past the garden centre and hungry horse to get to the hotel car park. The hotel is located at the junction of two busy roads so expect some road noise if you get a room close to the road. It didn't bother me too much but I expect that you would want the air-con in summer rather than opening a window.
Worst part was the coach party that arrived shortly after me. This is no criticism of the hotel, merely a warning. As a "normal" hotel guest, your are invisible to coach parties as I found with the group who bumped and barged me in the bar whilst I was eating. Hence, ensure that you pick a seat in the bar which is not between the coach party and their food! As I say, not the hotel's fault, but this is a popular stop for coaches visiting Lincoln.
As a hotel, i would generally be happy to stay here again. There is use of the very reasonably leisure centre too. less
Cgw3, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review
Thank you for your kind review on us I am pleased you enjoyed your stay .
You must have stayed on a Sunday evening as this is the only coach party we have had in since your stay. I am sorry you felt they barged into you . We are in the process of enlarging our bar and lounge area therefore this will not be a problem hopefully in the future.
we look forward to welcoming you back