17/07/2016 sue b, Lincoln, United Kingdom
We had our wedding at the Bentley back at the start of July, and it was beautiful. The staff were so attentive and put us at ease every step of the way. As the bride, I dealt with most of the wedding ... more
We had our wedding at the Bentley back at the start of July, and it was beautiful. The staff were so attentive and put us at ease every step of the way. As the bride, I dealt with most of the wedding things, Matthew and Claire were the managers who mainly dealt with my calls and emails. They were amazing, reassured me, answered every question i had even if i had asked it before and forgotten!! They have weddings all the time, but deal with us as individuals, they made me feel like i was the most important person. Then there is Giovanni who does everything for the wedding. He was fantastic, so attentive and his attention to detail was amazing. He and the others chatted about all different things, had a laugh and because of how they treated me, I was so chilled and relaxed, i didn't worry, as i didn't need to. But after two years of planning with them and speaking to them,about my wedding, I will miss them. I feel privileged to have been able to share my wedding with them too. If you are planning a wedding or know someone who is, my husband and I would definitely recommend the Bentley Hotel. Thank you everyone at the Bentley. less
Bentley82, Owner at BEST WESTERN PLUS Bentley Hotel & Spa, responded to this review
On behalf of all managers and staff I would like to thank you so much for your very kind review. They will be so happy to hear that you have complimented them so well .
As long as you are happy on the day ,we are.
One of your comments really moved me and that was "I will really miss them" How lovely that was . You are always welcome to pop in and see them .
Thank you once again for having such faith in us
Best wishes for your future life together