Best Western Plus Bentley Hotel & Spa

Bed very uncomfortable, no phone signal, WiFi extremely poor, just about get a signal if stand in bathroom door way.Woken up at 3am because of lorry’s as next main road and can’t get back to sleep.Asked for another room but none available. Would not stay again. Bar food good. less

We just wanted to say a huge thank you for making our wedding day so special Everything from the minute we came in and saw Clare to book, pestering Sarah along the way and the amazing job that Giovanni did was perfect. Everyone loved the food, many comments from guests saying that it was the best wedding food they had eaten. I was worried that having a relatively small wedding was going to be difficult to pull off in a large venue but I couldn’t have been more wrong. The whole package of service and execution was fantastic. One of my guests is an events manager and was really impressed Don’t ever let Giovanni leave, you have a gem there. Thank you so much from the bottom of our hearts less

We have just had my husband's joint 60th Birthday and our son's 18th birthday party at this hotel. Cannot rate them highly enough. We had an Elvis themed evening with Elvis inspired food. Graham, the Chef totally embraced this and the food that was served was totally amazing with many guests asking for the recipes for his meatloaf and cornbread. It was of the highest quality. What can we say about the staff...Every single member of staff were fantastic and supportive of our wishes. Mike took all stress away on the evening and just kept being there to do everything with a smile on his face. Huge thank you to Clare who went out of her way to make our event run smoothly and Jonathan for all the help with our party. Thank you to Caroline, always smiling and so enthusiastic about our celebrations. Stayed for 2 nights, used the leisure facilities which are also fantastic. Had hair and makeup done at the Beauty Spa and Hair Salon. The girls were so lovely and I will definitely be back. Absolutely amazing! less

group of 7 ladies booked for overnight spa treat.lovely hotel rooms , treatments at spa very good - could have done with seating around swimming pool also staff not keen to give you a dry towel.food excellent however when we booked this the literature on the 1 night spa package states to include 3 course table d'hote dinner.we were all looking forward to having a 3 course meal only to be told, as we were looking at the menu, that we only had an allowance of 25 pounds each towards the meal.nowhere on any info /receipts /invoices received was this mentioned and we were all looking at the menu and prices trying to work out what we could order and what extra we would need to pay.in the end no-one had 3 courses only 1 or 2 courses. i feel that this was missold to us and we were all very disappointed - shame on you...you should have a separate menu of 3 courses if that is the case that covers your costs.for that reason i would not recommend this place as we felt it put a low point in what could have been a fitting end to a nice day. less

Really nice Hotel. We stayed on a Sunday and had the Carvery Lunch which was lovely and obviously enjoyed by many locals too. Room was spacious and very clean with all the amenities you would want. Although its near a main road - very quiet too. Swimming pool is lovely as is the gym and both offer excellent facilities which are complimentary to Hotel Guests. Lovely outdoor area for drinks if the weather is fine that is smoker and non smoker friendly albeit, it does look over the car park but still very relaxing. Large free Car Park which is excellent and the Hotel itself is just situated between the A1 and Lincoln within easy reach of the City Centre - so an ideal location for those wanting to explore Lincoln City. Breakfast here, as are all the meals is lovely and the staff are really attentive and nice. Lovely break highly recommend. less