Some people are obviously 'picky'.....
Sad that other reviewers expect an Aston Martin when they're only paying for a Mondeo. with my job, I have to stay in hotels around the world so can usually tell whether a stay will be good or not after an hour of arrival. The reception staff are fantastic, friendly and helpful (as was the chap that dropped my drinks to the room, 5 minutes or less after I ordered them). You get a great, and I mean really well set out, gym, steam room, sauna and pool all thrown in. I've paid far more for hotels in London and elsewhere that sold themselves as 'elite' and there was no pool. The decoration on one wall of my room was speckled gold. now, I'm not Donald Trump and don't like Gold décor, but this matched the rest of the room decorations and wasn't garish. to be honest, I'm more interested in the comfort and amenities in a room, not what it looks like, and this had a myriad of power points and great wifi plus a desk and communal table with 'and finally Cyril' chairs. The décor in the bar was ok (it's a bar - what do people expect) but the chairs did remind me of 1990's shell suits. having said that, my bum and back were comfortable whilst having a pint (which was also good as there was choice) so what the the soft furnishings look like makes no difference. the bar staff was very friendly too.
So, basically, I paid for a standard Mondeo and got a top of the range model with lots of optional extras. I have family in Lincoln (which is why I'm in the hotel) so will be here a lot over the next years but I wont be looking for another hotel - I'm happy here! less
Cgw3, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review
What can I say ? That is a fantastic review and I can’t thank you enough I am so pleased we made you so comfortable in your stay with us .
The bar chairs are actually brand new & we were assured the most modern design ..Perhaps not everyone’s cup of tea but I loved your shell suit comment.
Many thanks for all your kind words and we look forward to seeing you again on your visits to family