Nothing bad, nothing amazing.
24/10/2019 Rhodini24, Norwich, United Kingdom
i stayed here for a night due to a business trip. On arrival, the reception area was clean and I was met by a friendly receptionist. The room was clean, spacious yet slightly dated. For a best western... more
i stayed here for a night due to a business trip. On arrival, the reception area was clean and I was met by a friendly receptionist. The room was clean, spacious yet slightly dated. For a best western, the food was over priced and very average. Definitely nothing to write home about! The bar area again is slightly dated but the staff were friendly and accommodating. Choice of drinks is good for a hotel but not for everyone’s taste. Breakfast wasn’t great, half an hour after it started and I was created with rubbery bacon, watery tasteless scrambled eggs and sausages that were over cooked. Again the staff were amazing and I did mention the above and swiftly they got some new food added to the buffet. Great for those just about to eat, not so great for those on a schedule. Would I stay here again for work? Yes. Would I book this hotel myself? No. less
Cgw3, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review
Thank you for your review .I ‘m sorry you found some things not up to your expectations . I must mention the fact that the bar was enlarged & redesigned last year . I think every one sees things differently . We are not a plastic/chrome type of building we prefer good solid furnishings it’s just a matter of individual taste.
I’m delighted you found the staff amazing . We take all comments on board . Thank you