My husband and I stayed for one night on Friday for our first wedding anniversary and it was truly wonderful. The gentleman who checked us in was pleasant and very helpful, couldn’t do enough for us. We requested an ice bucket and a couple of flutes for the room which arrived in minutes, as well as an extra robe we requested.
There were a couple of guests down the corridor from our room having a blazing row, swearing, screaming, very aggressive. Obviously no fault of the hotel, I called reception to report it and somebody came to deal with it immediately and we didn’t hear anything again.
The pool and spa were beautiful, so relaxing and very peaceful.
The room was lovely, clean, comfy bed, tea and coffee facilities in the room, as well as a lot of fantastic information about the hotel as well as information on the local area. Bathroom was spotless.
Breakfast the next morning was hot and delicious, plenty of selection even for myself (vegetarian), waiting staff were friendly, helpful and efficient.
We requested a later check out as we were being picked up later which was no problem the young girl at reception said we could check out at 12, I think her name was Sophie, she was ever so polite, helpful and pleasant. I honestly didn’t want to leave this hotel. Even after we checked out we were able to use the pool and spa we stayed until 3pm. Want to go back already! less
Cgw3, Owner at Best Western Plus Bentley Hotel & Spa, responded to this review
Thank you for your very kind review on us . We are all delighted that you enjoyed your stay with us .
We love to hear such positive comments and cant wait for you to return . Don't leave it too long.