Best Western Plus Bentley Hotel & Spa

Only stayed as a stopover but hotel was easy to find and had plenty of parking. Room was nice and had decent Wi-Fi connection FOC. pool was really nice, decent for swimming, quite a few kids in the afternoon session and then in the morning quite a few local gym members were in and especially some old dears who did the traditional swim/chat at 0 mph so it was quite crowded, I asked a member afterwards though and he said it was unusual to be that busy. Jacuzzi was nice but not hot enough, really liked the heated loungers though. Sauna and steam room were fine. Changing rooms nice and clean. Free towels provided. All staff I encountered were friendly, provided ice for our drinks in the room as no fridge provided. less

Afternoon tea to celebrate a 93rd birthday. Sandwiches were nice and fresh but fillings a bit disappointing - grated cheese and tomato with the first slice and hard piece at the top of the tomato. ~Tuna instead of salmon. The scones were delicious but far too big - cakes good selection and delicious. Recently stayed at a Best ~Western in Yorkshire and scones were a much better size, also choice of sandwiches superior at a slightly less cost. Crockery had a Mad Hatter theme which was much appreciated. No hot water provided and no choice of tea offered, as we were entertaining a friend for her birthday did not want to make a fuss by questioning the waitress. less

The hotel was clean and the staff friendly but not a 4 star. It is dated and lacks any of the luxury elements other than the pool. The rooms were well equipped but decor and bathroom basic and need updating. Fine for overnight stay. less

Enjoyed a quality evening meal here in The Jewels restaurant. at The Bentley Hotel. Service tops. Good varied menu. I had flambé fillet steak which was superb. Partner had a fish dish which he enjoyed. For desert I had a fruit pavlova & partner had flambé crepes. We Look forward to a return visit. less

I stayed at the hotel during my business trip. Some of the Best Western hotels have very dated decor, however not definitely this one. The room I stayed in was very nicely decorated. I really loved the fact that the hotel got a spa area with a gym. The staff was very professional and friendly. less