20/11/2017 B4670BOdavidf, Riverview, Canada
Dreadful Breakfast ! If you have traveled to different Best Western hotels, you know their normal cooked breakfast buffet is superb - sausage, eggs, beans, waffles, toast, pancakes, yoghurt, fruit etc... more
Dreadful Breakfast ! If you have traveled to different Best Western hotels, you know their normal cooked breakfast buffet is superb - sausage, eggs, beans, waffles, toast, pancakes, yoghurt, fruit etc, etc. However, at this hotel you had to go next door to a small restaurant for breakfast. Very limited menu - and you could only chose 1 meal (I had sausage, egg & toast) but that was it ! I was not allowed to have any pancakes, fruit, yoghurt, oatmeal & all the other things. You just make 1 choice & a line cook prepares it & you're done ! 1 glass of juice/cup of tea/coffee. You want more ? You gotta Pay extra ! Whilst the king size room we were in was superb, next time in Bathurst I'll save $30, go to Comfort Inn & head to McDonalds for breakfast ! less
Elliott S, General Manager at Best Western Plus Bathurst Hotel & Suites, responded to this review
Thank you for taking the time to fill out a review and share your experience with other travelers, we take our guest comments very seriously and helps us to improve, after careful consideration, we moved from a buffet to a complimentary made to order breakfast with multiple options, prior to this change a lot of our guests complained about the quality of the offering on a buffet, we now offer fresh cooked to order eggs, with unlimited fresh brewed coffee, juice, home fries, breakfast meat and toast, most of the feedback has been positive but realize that we can't please everyone, we hope you will give us another chance and appreciate your business.