Best Western Plus Bathurst Hotel & Suites

I recently visited the BWP in Bathurst for a 2 day stay to visit family. I reviewed location on this site prior to book and made to call to confirm booking. I was advised that the would match the online price of $139.99 for my Sunday and Monday night stay. The Hotel cleanliness and location were wonderful. My room had issues with the heat air/conditioner as its was very noisy. Also, the TV was not functional for both evenings. There was not many people at the hotel during my stay as the weather was typical winter season. After checkout I called the hotel to ask for an email copy of the invoice and realized that i was charged $139 and $165 per night and contacted the desk via phone. I was advised they would speak to the manager and then they said he advised them to tell me that it is what it is and the hotel had low occupancy therefor that is the rate. I genuinely believe this is not Best Western's core values nor does it line up with their Mission Statement.. I am truly disappointed that this is there level of leadership and level of service from this particular location. I would love to recommend this location but like any business how you relate and service your clients is the ultimate recommendation! Disappointing to say the least! I expected the opposite of visiting my hometown after many years away! less

I was very impressed with this hotel. The rooms were very comfortable and incredibly clean. It was spacious and had a great shower with lots of water pressure. The hotel now also features Classic Burger as a restaurant option, where there were TONS of burgers to choose from. This place also had some of the best pillows I've ever slept in; I'd recommend this hotel based on the pillows alone. The staff was also incredibly helpful and friendly. Would definitely recommend. less

I stayed over two nights at the Bathurst Best Western location. It's conveniently located close to restaurants and a Tim Hortons. The rooms are always immaculate; clean, comfortable. I was able to easily stream Netflix using my laptop and HDMI cable without any interruption in high speed internet service. The breakfast was the typical fare, but I enjoyed that I had my choice of eggs, sausage, bacon, beans, cereals, waffles, yogurt, coffee, juices...among other things. Everything fresh and delicious. I always stay at this location when in the area and enjoy my stay every time. less

The hotel was very clean and centrally located, staff were friendly, rooms had everything we required and the beds were very comfortable. We would definitely stay at this hotel again and the continental breakfast was great with a good variety for everyone of all ages. less

Checked in with some other parents for a hockey road trip and had my room changed with no issues so I could be in the same area with my friends.The hotel was clean, the staff were friendly and the rooms were comfortable and nicely appointed. Would return to this hotel for sure. less