Best Western Plus Bathurst Hotel & Suites

This is my second time staying here and the quality, value and service are all top shelf. Had a king room on third floor. Very quiet location (I don't think any rooms face the street). All areas in the hotel are clean and well furnished. Staff is very friendly. While I did not use the pool or exercise room I saw they were well set up. The hot breakfast is very well done. With the pandemic the "buffet" is not serve yourself; you have to order and your meal is set for you. Food was good and almost all the things you expect from a hot buffet breakfast were available. The downtown location is easily accessible and good for shopping with some small shops nearby. less

As the title says, Best Western has the cleanest rooms with the most polite staff and best amenities for your hard earned dollar. Why spend time checking reviews to other hotels when there is a Best Western in your travels? Take the sure thing and make sure you stay at Best Western. less

Like I said.... the hotel is nice on the outside aND in the lobby but the rooms are plain as heck and don't have ANY jacuzzi in the Suites. Everything is overpriced and underwhelming. I WOULD STRONGLY recommend going to Atlantic host instead. less

Clean hotel but bright lights just outside window and curtaines were too thin. Couldn't sleep at all. It was like daytime in room with all lights off. I stay at hotels very frequently and most hotels have thin curtaines but this one was worst. If you can't sleep in bright enviornment, avoid this one. less

I recently visited the BWP in Bathurst for a 2 day stay to visit family. I reviewed location on this site prior to book and made to call to confirm booking. I was advised that the would match the online price of $139.99 for my Sunday and Monday night stay. The Hotel cleanliness and location were wonderful. My room had issues with the heat air/conditioner as its was very noisy. Also, the TV was not functional for both evenings. There was not many people at the hotel during my stay as the weather was typical winter season. After checkout I called the hotel to ask for an email copy of the invoice and realized that i was charged $139 and $165 per night and contacted the desk via phone. I was advised they would speak to the manager and then they said he advised them to tell me that it is what it is and the hotel had low occupancy therefor that is the rate. I genuinely believe this is not Best Western's core values nor does it line up with their Mission Statement.. I am truly disappointed that this is there level of leadership and level of service from this particular location. I would love to recommend this location but like any business how you relate and service your clients is the ultimate recommendation! Disappointing to say the least! I expected the opposite of visiting my hometown after many years away! less