Best Western Plus Baker Street Inn & Convention Centre

153 Baker Street, Nelson, British Columbia, V1L 4H1, Canada
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Best Western Plus Baker Street Inn & Convention Centre

From majestic mountain views to rich history, Nelson is equally adored by outdoor enthusiasts and lovers of art and culture. As the only full-service hotel located on downtown Nelsons famous Baker Street, the Best Western Plus Baker Street Inn & Conv show more

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Check-in & Check out16:00:00 | 11:00:00
153 Baker Street, Nelson, British Columbia, V1L 4H1, Canada

Reviews of Best Western Plus Baker Street Inn & Convention Centre

Traveller Overview:
4.5 Rating: 697 reviews
Excellent 54%
Very Good 32%
Average 10%
Poor 1%
Terrible 0%
Rating

BenLar137, wrote review 20/10/2020

Upscale feel, convenient downtown location, friendly staff

We loved our stay at this pristinely clean hotel, with its upscale yet charming and cozy feel. The front desk agent was very welcoming, friendly and informative, and she put us into a great room. We ... more

Owner Response
Kelly Magas, General Manager at Best Western Plus Baker Street Inn & Convention Centre, responded to this review
Hi BenLar137, Thank you for referencing our cleaning and covid safety protocols. We certainly enjoyed hosting you and are glad you appreciated our details and approach to guest service. We are happy to have provided a fun and relaxing experience for you and we hope to welcome you back in the near future!
Rating

Swdad, wrote review 12/10/2020

Very clean comfortable place to stay.

Our room was very comfortable and clean. It was very quiet and super convenient for exploring downtown. Lovely large shower in the room as well. Breakfast was included at their restaurant and it was v... more

Owner Response
Kelly Magas, General Manager at Best Western Plus Baker Street Inn & Convention Centre, responded to this review
Hi Swdad, Thank you for referencing our cleanliness as well as our desirable location. We continue to work hard to maintain a safe and beautifully kept property for our guests and employees. We're glad you enjoyed our breakfast style! Thanks again for choosing to stay with us.
Rating

Tolbooth, wrote review 09/10/2020

Very nice

Wanted a getaway for a couple of days and chose Nelson. The room and staff were top notch. It is walking distance to everything in town. The only downside was the breakfast at the Italian restaurant ... more

Owner Response
Kelly Magas, General Manager at Best Western Plus Baker Street Inn & Convention Centre, responded to this review
Hi Tolbooth, Thank you for choosing to stay with us and for taking the time to share your valuable review. We are glad that our staff and location exceeded your expectations! However, we do apologize for your overall breakfast experience, as we continually try to do our very best for all our guests. Rest assured we have addressed this with the team to ensure we improve on this. We look forward to the next opportunity to welcome you back! Regards,
Rating

John F, wrote review 08/10/2020

Excellent staff , nice hotel

Having just come from a bad hotel experience in Golden ,this was just the opposite . Although this is an older hotel it was clean , warm , and inviting with excellent staff . A pleasure to stay there ... more

Owner Response
Kelly Magas, General Manager at Best Western Plus Baker Street Inn & Convention Centre, responded to this review
Hi John, Thank you for choosing our hotel and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations, as well as our restaurant "Marzano". We appreciate you highlighting how clean the hotel was as hygiene and cleanliness have never been more important to us - we believe that hotels can never be "too clean". Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the near future.
Rating

pmarkwick, wrote review 21/09/2020

Excellent hotel and staff

Felt very safe during cover. Fitness centre was cleaned before use. Restaurant was excellent. All the staff we met were extremely friendly and helpful. Hotel is close to all amenities in Nelson but wa... more

Owner Response
Kelly Magas, General Manager at Best Western Plus Baker Street Inn & Convention Centre, responded to this review
Hi pmarkwick, Thank you for choosing to stay with us! Our team is committed to providing an exceptional experience, and we appreciate your review as a valued guest of ours. Your health and safety remain paramount, and as such, our hotel prides itself on embracing BWH Group's We Care Clean initiative and ensuring our guests have a safe and comfortable stay. We hope you will come back and see us again soon. Warm regards,