Pleasant Surprise!
28/09/2018 ReneFJ, Lumberton, New Jersey
My husband and our son and I were visiting friends in Torrance for the weekend. They have a cat and my husband is allergic, so we had to find a hotel nearby. I will be honest, we weren't expecting mu... more
My husband and our son and I were visiting friends in Torrance for the weekend. They have a cat and my husband is allergic, so we had to find a hotel nearby. I will be honest, we weren't expecting much. My husband, in particular, did not appreciate that I booked us a room at a Best Western. I told him TripAdvisor reviewers have never let me down before, so let's give it a try. It was only 2 nights. This hotel is small, but it has everything you need. It's clean, quiet, the beds are comfortable. The front desk staff are super friendly. They gave us a little goodie bag with microwave popcorn and treats when we arrived. They had bowls of fresh fruit in the lobby. And, they had something I personally have never seen before: the TV remote was covered in a little sealed plastic wrap with a note indicating it had been sanitized prior to our arrival! LOVE IT. One of the first things I always do when I arrive at a hotel room is pull out my sanitizer wipes and clean the TV remote. Also, the free breakfast was surprisingly good. They had multiple meats - like bacon, regular sausage, and turkey sausage; regular eggs and omelets with cheese, granola with 4 or 5 fruit topping choices; and 8 different flavors of waffle mix! Hotels with the make-your-own waffles machines usually only have one flavor. Maybe two. You don't always get this attention to detail in a budget-priced hotel. Very impressed. less
DeidreCM, Director of Sales at Best Western Plus Avita Suites, responded to this review
Hello - thank you for your feedback and comments. So glad we were able to be a good solution to your hisband’s allergy to cats. So glad you liked the fact that all our temptes have been sanitized and that you found our complimentary hot breakfast buffet all you can eat a plus😊. Thank you for your endorsement and for saying you were impressed. We appreciate it very much - warmest regards