the really good places still exist...
23/01/2017 poet2017, Los Angeles, California
First of all, and maybe the most important, I was greeted on the phone by a professional as well as courteous person; they were knowledgeable, yet polite. They were thorough, and yet patient. So that ... more
First of all, and maybe the most important, I was greeted on the phone by a professional as well as courteous person; they were knowledgeable, yet polite. They were thorough, and yet patient. So that upon arrival, my check-in was swift and complete. My accommodations were cozy, comfortable and efficient. In my opinion, it was all that I could ask for, and more than I had hoped. They are an asset to their community, and welcome the opportunity to stay there again. And not just because of the wonderful breakfast or the sterling staff; from the front desk, to the elite kitchen staff. Thank you for the experience, and congratulations on setting the bar for all others to aspire to. less
DeidreCM, Director of Sales at BEST WESTERN PLUS Avita Suites, responded to this review
Hello and thank you for your very favorable review!
We are pleased your experience was a positive one from the onset of making your reservations, and how you were treated by our team members from the beginning to the end of your stay. Our Mission is to provide a 5 Star Attitude to all guests at an exceptional value.
We are glad you found the rooms cozy and comfortable - thank you for congratulating us on setting the bar high for others to aspire to. We appreciate this comment very much and it certainly helps to motivate us ALL to keep the momentum going.
Please come back and visit us again soon and thank you again for your kind review:)! Warmest regards -