11/05/2018 Broaders2014, Ross-on-Wye, United Kingdom
My wife and I booked a mid week stay with friends and we chose two standard rooms for two nights. Our friends room was named Featheredge and our room Harley apparently (after cutlery as the hotel is n... more
My wife and I booked a mid week stay with friends and we chose two standard rooms for two nights. Our friends room was named Featheredge and our room Harley apparently (after cutlery as the hotel is near Sheffield) We were both very pleased with the standard of decor, comfort and cleanliness of each room. All of the staff we came into contact with which includes reception, bar and restaurant were professional and friendly and in my opinion work well as a team. Both my wife and my friends wife are very particular about cleanliness and noticed that cleaning staff are in evidence wiping down hand rails dusting and generally keeping the hotel up to standard . Evening meals were of a good quality, well presented and reasonably priced and served in good time. Breakfast was also very good value well cooked and provides plenty of choice. Breakfast is thankfully cooked to order rather than buffet style which means it is tasty and fresh whether you are an early or late riser. The hotel has a gym with a good selection of equipment including machines and loose weights . The house is situated in easy reach of the M1 and provides plenty of car parking space and as it is within its own extensive grounds afforded a quite nights sleep well away from any traffic noise .
A surprise that this hotel is only ranked 3 star . We found the hotel good cloice within easy reach of the Peak District National Park Chatsworth and Hardwick House. Wi fi was free without pesky codes and worked . Service , Sleep quality , Cleanliness all excellent . less
Andrew L, General Manager at Best Western Plus Aston Hall Hotel, responded to this review
Thank you for such praises and detailed feedback. It is that kind of comments that make what we do worthwhile. It is all too easy sometimes to criticise but much harder to remember to praise.
I hope we do get to see you again in the near future.