Best Western Plus Aston Hall Hotel

The greeting I received from the reception staff (a dark haired female member of staff) was so warm and welcoming. The bedroom (Tang) was beautiful with a roll top bath in the main bedroom. The bed was enormous and wonderfully comfortable. The room was quite and warm and I had a wonderful nights sleep. The food in the restaurant was great, especially as the menu was so reasonably priced. Breakfast was fab....service was quick and efficient. Check out was smooth and a pleasant process. The building itself are beautiful. Literally not one thing to complain about and instead every aspect deserves praise. Aston Hall is a credit to Best Western as are it's staff. Thanks for a lovely stay. less

Held a private family dinner for a very special occasion. Waiting staff were extremely attentive, discreet and very professional. Particular thanks to Laura, James and Jade for perfect service but also to Holly who helped to make our event extra special and was very amenable and flexible in our requirements. less

Given it a 1 as there is no option for zero! awful cramped room with a wardrobe smaller than a suit jacket, ripped carpets and an ironing board propped up against the wall. Checkout the photos for the bathroom you have to back into and the cheap foldaway stool and piece of timber screwed to the wall workstation. In an annexe across the car park (in a storm) Duty managers attitude was that It is what it is and what do you expect for the price. We have a new client in this area but I won't be back and neither will anyone who works for me. Usually like Best Western, especially plus as good value but do feel cheated here less

Stayed for just one night mid week in September booked it because of the great parking. Our bedroom was quite hard to find but well worth it when we got there very spacious with a nice modern bathroom. If I was to be picky it could’ve done with a bit of TLC there were some watermarks on the dressing table and a big crack in the sink. Great air-conditioning and very comfy large bed. We were quite late so didn’t use the restaurant just had a bar meal it was very good food and reasonably priced. The bar was very nice but quite small I can imagine it would get busy when a function was on. The next morning breakfast was excellent lots of choice and very well presented, quite a small restaurant I can imagine it would be busy at weekends. All in all a great stay and would definitely recommend and use again, less

We were staying at Aston hall for a wedding. Throught out the day the staff were helpful and thoughtful. Our room was a good size, clean and very comfortable. The wedding reception ran very smoothly and coped remarkably well with the number of people they had to serve. We were surpised to see the hotel only listed as a 3* - It should be at least 4* less