How big was that room? How miserable was that waitress?
28/11/2016 Mal A, Winchester, United Kingdom
We stayed here for one night and also ate in the restaurant. The reception staff were SUPER and made us feel very welcome, big shout out for them. We had a lovely big room in the old part of the hall,... more
We stayed here for one night and also ate in the restaurant. The reception staff were SUPER and made us feel very welcome, big shout out for them. We had a lovely big room in the old part of the hall, so big in fact that I felt it needed some more furniture aside from the rather tatty tub chair which was useless (or a goal so we could have a quick 5-a-side :-) )
The bed was very comfortable, the shower leaked a lot from the back but was still OK pressure wise. A good nights sleep.
The bar is comfortable if somewhat pricey and has a good range of drinks.
The food in the restaurant for dinner was pretty good but the waitress was as miserable as they come, she obviously did not want to be there and detracted from what was otherwise a great evening. She needed less attitude.
Breakfast was OK, I had the full English, the scrambled eggs were a little underdone for my taste but that's a small matter and this time the service was very good and friendly. less
, General Manager at BEST WESTERN PLUS Aston Hall Hotel, responded to this review
Hi Mal A
Thank you for your honest review and all the positives in it. I will address the comments that you made so that l can make any future visit by yourself or any other guests more enjoyable from start to finish without any distractions.
I am very pleased that you enjoyed your breakfast the following morning and the team were very good & friendly, as l expect all my team to be.
I look forward to seeing you again