Best Western Plus Ardmore Inn & Suites

We stayed one night, traveling from Dallas to the Midwest. I called and Sanjay was helpful and professional. Check in/out was efficient and the room was very clean and super comfortable!! Full breakfast!! I would definitely recommend and stay again if I'm in the area. less

Let me tell you if you're reading this run don't waste your money do not stay there let me tell you a little bit about my experience the room was horrible the customer service was horrible we rented five rooms spent all that money to get the rooms to go play at the casino to come to the dusty roach motel to get treated like we were some animals The Host manager whatever the housekeepers need to be fired they all need a whole new crew everywhere all the way around them and tell you I will never ever ever say there again my bathroom had pubic hair on the toilet and it wasn't my hair or any of our people somebody else's that was with us Air didn't work the bed was not clean we came a long way to this Bed bed bug hair infested Motel hair on it let's long bed bugs problem we had to clean our own rooms and change the bedding so unprofessional less

In order to write a proper review, one needs to know who is writing it. Ive stayed at 5 and '7' star hotels in 8 different countries. My wife has a degree in hotel management. I'd classify this hotel as a nice 3.5 star hotel. The rooms are clean and modern. I stayed in a kitchenette suite and was surprised at how well appointed it was with a fan over the stove, and not a cheap fan, a braun. The staff is polite and accommodating. The breakfast was, surprisingly, cooked properly with an acceptable amount of choices. During this time of covid, sanitizer was provided. The staff wore masks. If I was to make a suggestion to the staff to improve service: When I entered the unit, I searched through the cupboards and drawers trying to find the cooking utensils. There are none. There's not much point having a kitchenette unit without a way to use it. I've stayed in kitchenette units before and all of them had a basic assortment of plates and cups, can openers, pots, pans etc. I was disappointed with that because I travel with food that needs to be cooked so I don't have to eat at expensive restaurants and I was excepting to have a basic spread of cooking equipment. Especially for the price. Please consider adding some basic equipment to your kitchenette units. I've never seen a kitchenette unit that doesn't have anything to cook with until this visit. Most people don't travel with an assortment of pots and pans, that's why we book kitchenette units, because those basic utensils are normally provided. So I was unable to cook the food I brought, and the kitchenette was of no value because I had to eat at a restaurant. In this regard, the room did not meet my expectations. That's the only complaint I have, and given that I booked a kitchenette so I could cook my own food, instead of a regular room, it's a big one. less

We stayed for one night. The reviews on this hotel were accurate. Our room was ready when we arrived. It was clean, comfortable and quiet, despite being across from the pool. We were pulling a small trailer so parking was a bit tight that night as the hotel was full but we managed. We'll definitely stay here again if back in the area. less

Our stay in Ardmore was a comfortable down-home experience. We were impressed with the cleanliness of our room and attention to detail. The staff was very professional, warm and welcoming. We were very happy to find a hotel with great facilities and an outstanding breakfast to top it off. --Looking forward to our next visit. less