Best Western Plus Ardmore Inn & Suites

We’d never stayed at a Best Western before, but this was our best hotel experience! Extremely kind staff, great breakfast, and wonderfully clean room! We will definitely stay here when we come back to this town! less

The property is well-maintained and clean. All of the staff were very friendly and very helpful. I was immediately greeted once I entered the establishment. After finishing all of my paperwork for the purchase rent a room receptionist more than helpful on explaining room location Hotel layout and all the amenities less

The experience basically ruined my little get away. I was emailed a pre check in option the night before so that my room could be ready the day of. Showed up, room was not assigned yet. Looks like the hotel is owned by a Indian family who takes care of all aspects of the hotel. They were yelling from the desk to the 2nd floor back and forth if rooms were ready yet. I was given my room, had to call the cleaning people back in to vacuum because it had obviously not been there was trash all over the floor. I then saw dust all over the tables so took it upon myself to wipe everything down and it was dirty! Found hairs in the bathrooms as well. Looked like the only thing they did was change the bedding. I proceed to brush it off and get ready for my event, got a knock on the door to turn down my phone that was playing some music. Music was not even 1/2 way up on my phone speaker and it was 5pm and they were still cleaning all the rooms on my floor. Ok fine turned it off. husband and I proceed to leave to our event and once at the elevator get ran after by a gentleman who was no where near our room to remind us of the no smoking policy. We proceed to tell him we have not smoked in the room and he tells us he smells marijuana from our room and if our room smells of it they will charge us a deposit. At this point I am LIVID. I am now accused of smoking pot in the room. I was upset I didn’t enjoy my event, didn’t end up going to the casino I had been eating to visit and ended up picking up our stuff and driving 2 hours back home that night. less

So we can go back and visit i will return to the best Western there right down the street they had go carts and a zip line there was a pool in the hotel that was pool that we got in after a long day of baseball less

We stayed one night, traveling from Dallas to the Midwest. I called and Sanjay was helpful and professional. Check in/out was efficient and the room was very clean and super comfortable!! Full breakfast!! I would definitely recommend and stay again if I'm in the area. less