Best Western Plus Ardmore Inn & Suites

2600 W Broadway, Ardmore, Oklahoma, 73401, United States
based on 200 reviews Trip Advisor Logo
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Best Western Plus Ardmore Inn & Suites

Welcome to the Best Western Plus Ardmore Inn & Suites!

Select this great Best Western hotel in Ardmore, Oklahoma and enjoy a host of convenient amenities at a great value while traveling.

The Best Western Plus Ardmore Inn & Suites i
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Best Western Plus Ardmore Inn & Suites

Traveller Overview:
4.5 Rating: 200 reviews
Excellent 75%
Very Good 17%
Average 4%
Poor 1%
Terrible 2%
Rating

D1763YJjennifere, wrote review 06/07/2020

Excellent stay

Great experience! I was especially looking for a hotel with good cleaning practices during the pandemic and Best Western Plus was fantastic! The room was spotlessly clean. Hotel staff were friendly, a... more

Owner Response
GuestTouch Inc, Other at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, It is wonderful hearing back from our satisfied guests and we are glad to hear that you had an awesome stay with us.  It's wonderful to hear that you found the room clean and that our staff was able to provide you with exceptional service. Thanks for saying that you will stay with us again - we look forward to having you back soon Best Regards, Best Western Plus Ardmore Customer Care Team
Rating

Mobile50045039697, wrote review 16/06/2020

Okay for Ardmore, OK

This was our first time at Best Western in Ardmore. We come every year to go to Turner Falls. The staff at the front desk was friendly. However, the manager and his daughter were rude. Our room wa... more

Owner Response
GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, We always appreciate hearing back from our guests. Your feedback about the service you received is what prompts us to improve. Your concern about cleanliness is noted and we will see to it that our team does a better job preparing the rooms. We will also see what we can do about having some updates soon. We are disappointed about the feedback on our unfriendly staff; we aim for awesome customer service and we do not tolerate rudeness from our team. We will look into the matter and have corrective measures in place. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Best Western Plus Ardmore Customer Care Team
Rating

ywabskie, wrote review 29/05/2020

Best Service and cleanest Hotel

Hands down the night manager was the BEST!! Very polite, informative, and Exceeded all my expectations. The cleanliness of this hotel was phenomenal you would have never been able to tell it has been ... more

Owner Response
GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guiest, It is a delight to hear back from you regarding your recent stay with us - it's nice that you had a good overall impression of your visit. It's wonderful to hear that you found the room clean and that our staff was able to provide you with exceptional service. Thank you for choosing to stay with us and we look forward to seeing you again soon. Best Regards, Best Western Plus Ardmore Customer Care Team
Rating

justinmgarcia20, wrote review 22/05/2020

May stay

Room was dirty. Screw driver in toilet to keep it from running. Removed it and the toilet ran all night. The room smelt like mildew and the towels were covered in hair. I definitely regret spending my... more

Owner Response
GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Justin, Thank you for your feedback - we appreciate you taking the time to leave us with comments about your recent visit. While we are sad to hear that you did not experience the level of satisfaction that other guests usually have, we are glad that you pointed out the things that we can work on. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improve on the maintenance issues. Your feedback about the room smell is also noted and we will see to it that our staff does a better job preparing/airing out the rooms moving forward.  We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Best Western Plus Ardmore Customer Care Team
Rating

renegade217, wrote review 08/05/2020

Good stay

I enjoy this Best Western and have become a member for further stays at other Best Western. I like the price per stay and will continue to use them. Understand with pandemic, food is very minimal but ... more

Owner Response
GuestXperienceTeam, Guest Relations Manager at Best Western Plus Ardmore Inn & Suites, responded to this review
Dear Guest, It's nice to hear back from you - we are glad that you found our rates to be reasonable and competitive. We are glad you liked our food and that our staff was able to provide you with good service. We hope everything was in order and that you had a comfortable stay with us. We hope to see you again soon. Best Regards, Best Western Plus Ardmore Customer Care Team