Best Western Plus Angel Hotel

This is a well run 3 star hotel. My room was dated but very clean, warm and comfortable. TV in the room had loads of channels and I noted my 4g coverage was very strong so didn’t need the WiFi. Bathroom was bright and clean - old yes but perfectly adequate. The hotel itself is in good decorative order and is again a little more comfortable than perhaps it’s rating suggests. Onsite gym, whilst small, and pool are welcome extras for a hotel at this level. The location is good for quick access to the town and the car park was easily found via sat nav. If you are coming via train it’s a ten minute walk. Can’t say I understand what the numerous complaints on TA are vis Parking. The hotel operates a now standard ANPR type system which ensures only guests can use the carpark. You simply add your car details to the screen at reception. No drama. My rate £65 was good value. I will return without hesitation. less

The Angel Hotel hosted my sister’s baby shower yesterday and they were incredible. The food was great, the staff were very helpful and the managers dealt with my email correspondence promptly and efficiently. I would definitely recommend hosting another event here. less

I stayed here for one night and that was enough, To my horror and disappointment, upon arriving around 6pm to check in, i was informed that there would be no food available, i could not have any hot meal or in fact anything to eat for that matter during my stay that evening. This was due to limited staff so i was told yet people who had been here from the start of the week were still able to order food. I thought that was ridiculous to say the least and an insult. So i had to go and purchase a pizza accross the road from a kebab house which i must say was the worst pizza i have ever tried. It does not state no food at in the inn on the web page upon booking neither. Avoid this date in staying here at all costs. less

Absolutely fuming!!!! Watch out for the car park, they use a company called ParkingEye. The hotel is very poor in dealing with this issue. You need to let the hotel know your registration. However, the front desk is unman most times!!!! Not knowing this and with it being my first time I simply did not know. Parking charge £100!!! Not to worry Best Western, I've moved all my client base to the Bear Hotel. good luck!!! less

We stopped at the angel hotel in Chippenham. We had a fantastic time . The staff are a absolute credit to the the hotel . Nothing was to much trouble . I’ve never stayed at a hotel before where the staff are so helpful. less