Comfortable and enjoyable
07/10/2017 LashyDavid, Looe, United Kingdom
The Angel Hotel is right in the centre of the lovely town of Chippenham, with easy walking to shops, pubs and restaurants and with a car park at the rear. Our room was a good size with a warm, comfort... more
The Angel Hotel is right in the centre of the lovely town of Chippenham, with easy walking to shops, pubs and restaurants and with a car park at the rear. Our room was a good size with a warm, comfortable bed and a spacious bathroom. WiFi was free, easy to use and provided a good signal. The food was well-cooked, tasty and served promptly, even when our large party of 48 were eating at the same time. Drinks at the bar were fairly expensive but that is not uncommon in a hotel like this. The Angel is an old coaching inn with lots of history and character, probably with planning restrictions limiting the amount of change permitted. Bedrooms inside the main building reflect this, with uneven floors and fairly small windows. By contrast, our bedroom in the annex befitted the modern building that it was. The disadvantage of the annex was the dash across to the main building when raining. There are no lifts in the hotel but staff were on hand to carry heavy cases upstairs. The staff were all efficient and helpful and the young duty manager was on hand throughout the weekend, greeting us on arrival and ensuring prompt service in the restaurant. She even came to check that our departure went smoothly and wished us a safe journey. A few minor points needing attention were reported on departure but, overall, this was a very enjoyable stay in a good hotel. less
LegacyGuestRelations, Guest Relations Manager at Best Western Plus Angel Hotel, responded to this review
Hi, thank you for choosing to visit The Best Western Plus Angel Hotel and for taking the time to leave feedback on your experience. We greatly appreciate all feedback as it helps ensure all of our guests receive a positive experience.
We are extremely proud of the warm and friendly welcome that all guests receive and it was great to read that you experienced this first hand. It was great to read that you enjoyed our convenient location, comfortable bedroom and friendly efficient staff.
Thank you for visiting us and we look forward to welcoming you back to the Hotel again soon! Please book directly with us for the best rates.