Second time lucky
We first stayed at the angel after my partners fathers funeral we stayed in room 104 back in 2019 the stay was terrible .we were given a second try to see if it had improved ..what a difference ,this ... more
We first stayed at the angel after my partners fathers funeral we stayed in room 104 back in 2019 the stay was terrible .we were given a second try to see if it had improved ..what a difference ,this time we were in room 116 the new build as before I have mobility issues so needed a lower floor this was perfect ,the court yard has been cleaned and the flag stones not as slippy this time.the room was nice and clean the beds very comfy and the room nice and warm there was a fan which proved handy come the evening .this time the bathroom had a lovely large walk in shower all very clean and working perfectly ,nice hot water and plenty off it .we ate in the restaurant the bar staff and restaurant staff were very friendly and nothing was a trouble the menu is a little limited but that’s the joys of a pandemic the choice of drinks and garnish for my gin was fabulous.tummy’s very happy and full we Set off to bed we watched some tv then drifted off .lovely peaceful nights sleep we trotted down to breakfast,the staff greeted us warmly and showed us the ropes ,continental choices and a buffet full English ,toast options were offered .we throughly enjoyed our breakfast this time as our last stay it was not included in the price …the manager Johnathan has worked hard and it shows his staff were informative and friendly the bar area and public places were clean and sanitised and a massive improvement on our last visit ,well done .
The angel best western is a good place to base your stay to visit the area as there’s great links to bath ,Bristol and all the historical places in the beautiful West Country .well done this time keep up the good work . less
General Manager, General Manager at Best Western Plus Angel Hotel, responded to this review
Thank you very much for your kind review which we will share with the team. We are so pleased that you had a better experience on this occasion and had a more comfortable stay and enjoyed our hospitality, food & beverage. We are so pleased that we were able to restore your faith in us to deliver a good and positive hotel experience. We look forward to welcoming you back soon again to the Best Western Plus Angel Hotel.
Many thanks again