Best Western Plus Anderson

2114 E 59th Street, Anderson, Indiana, 46013-3000, United States
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Best Western Plus Anderson

Conveniently located off I69 near Anderson University and Hoosier Park Racing and Casino, the centrally located Best Western Plus Anderson is the perfect choice for business and leisure travelers alike. From sporting events to cultural performances, show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
2114 E 59th Street, Anderson, Indiana, 46013-3000, United States

Reviews of Best Western Plus Anderson

Traveller Overview:
4.0 Rating: 481 reviews
Excellent 53%
Very Good 23%
Average 10%
Poor 5%
Terrible 7%
Rating

243DLP, wrote review 22/06/2021

Disappointing

We have stayed here quite a few times over the past and this time it was a totally different experience. Even though I booked the room way in advance I did not get the 3rd floor as requested and was ... more

Rating

Tayswifey, wrote review 01/06/2021

Dissatisfied

I booked this hotel because it was really the only available hotel in the area and I got the rate locked in for $189.00. When we arrived the old lady at the front desk told me she needed my debit card... more

Owner Response
Best Western, General Manager at Best Western Plus Anderson, responded to this review
Dear Guest, I would like to sincerely apologize for the unsatisfactory stay you experienced due to the customer service you received while you were here. Please accept my sincere apologies. I assure you, this is not typical here at our hotel and will be addressed immediately with the appropriate staff. We want to ensure each and every guest is given exceptional service and feels as though this is their home away from home. I truly hope you will consider giving us another chance to exceed your expectations if you ever make another trip to the Anderson area.
Rating

petuniamehl, wrote review 01/06/2021

Excellent pkace to stay.

We have been staying here for the past 3 years during our trip to the Indy 500. We love it here. The room are immaculate and the staff is great. There is an exercise room, pool and hot tub. The br... more

Rating

VER-6078, wrote review 03/05/2021

Hope it goes well for you

It would have been better to receive a call telling me i couldn't have the room i wanted. "We sent you an email" is not satisfactory. If I can call letting you know when I'll be there, they can call t... more

Owner Response
Best Western, General Manager at Best Western Plus Anderson, responded to this review
Dear Guest, Thank you for being so considerate. Each guest that walks through our door is very valuable to us. We apologize for falling short in giving you the attention that you deserve. Please reach out to us via call or email, so we can identify you and mark your communication preference accordingly for any matter going forward. Thank you again for your loyalty to our facility!
Rating

AntiquesWillTravel, wrote review 30/01/2021

Great place to stay!

This hotel is one of the best hotels in the Best Western chain we have stayed at. The hotel clerks were warm yet professional. Our queen hotel room was neat & very clean, as well as the bathroom. We ... more