Best Western Plus Amedia Art Salzburg

The hotel is a bit old, but very clean room, but i think the room is a bit dark. Enough space for 2 people with 2 large suitcase. I can open them both and still can move around easily. A bit far from city centre, but very close to Mcd and some supermarkets. Breakfast was ok. less

Reached the hotel by bus which stops just by the hotel. the hotel is located on a trisection and is very easily reachable by public transport which i used to the maximum. From the exterior it a dull grey building but this hides a nicely done interior. The hotel opens to two roads with a central courtyard (the courtyard rooms have no views). The rest of the rooms open up to a modern city. It is about 3 - 4 km from the tourist areas like the old city and Mirabell square,but the walk is very easy and straight forward. The room has all the basics expected today- wifi,kettle,decent wash rooms- even irons and iron boards. The only issue was with the lighting. I felt the need for a strong light in the room. With increasing numbers of senior citizens on travel this issue will soon have to be addressed by all. Breakfast is usual and timely. Front staff was responsive. Worth a recommendation. less

Stayed there for two nights, the hotel is neat and clean, room are spacious, staff is very courteous and helpful. I had bad experience with House keeping, and that makes my rating to average. Location is little off the city , difficult to find eateries nearby except Macd. less

Stayed here for 3 nights. The hotel is typical best western types. Around 10mins from main train station frm where v can take bus no-2 having direction to OBERGNIGL and get off at sterneckstrasse. Hotel is back side of the bus stop. Had taken salzburg card so transport was very easy and efficient. Rooms are little small as had taken cot for my baby. Staff was responsive and allowed my wife to cook for my 18 month son. For breakfast had asked for cut fruits which were not given to us don't know why. And when inquired they said will serve at the table and then the lady manager got furious. Little far frm city centre. But overall stay was pleasant less

I stayed in this hotel as part of a group tour for 2 nights. The room is very basic and lighting is not adequate. The room is dark! The decor is ugly as well. Whats worse is the customer service! To begin with, there is only 1! Only 1! Receptionist standing by whom have double or triple duty doing everything by her own. One of the room that we had is missing 1 bulb. In an already rather dark room, a buld is very important. We then ask for a bulb with the receptionist and she said she cant find any bulb! Hellooooo.. A hotel this big doesnt have working spare bulb?? She refused to get us a bulb from other room, refused our request to be moved to other empty room and refused to do anything about it and told us to accept it the way it is! When we got angry because she didnt even regard her customer well and didnt provide what the hotel SHOULD had provided, she got pissed and told us she is going to call the police! In the receptionist table, there was a writting saying something like "if there is anything that you dont like, let us know and we promised our best to help you". I wonder why its even there when the customer service is this poor! When i showed her this, she took it away and put it in another room without any sort of guilty feeling! I never ever had stayed in a hotel with such a bad customer service and had very little regard for their customer. Trully.. Trully.. Trully dissapointed. I warn you, STAY AWAY FROM THIS HOTEL! 1 more thing to add, the free wifi is slow! Only 0.3 mbps less