Best Western Plough & Harrow Hotel

We stayed for one night prior to my daughters graduation. Such wonderful, friendly staff who made us feel so welcome. One of the hottest days of the year and so the rooms were very hot but a fan was provided and a request for iced water was no problem at all. Staff working in difficult circumstances and deserve high praise. Thank you very much! less

The staff were professional, friendly and helpfu. We stayed over one night during the mini-heatwave in July - our first floor room had full evening sunshine and no air conditioning but a fan was soon provided. Bed was comfortable and bed linen good quality. The decor is perhaps a little dated but all was clean and tidy. less

I booked this hotel having stayed in the past to visit my son at Birmingham Uni. The hotel is close to Broad St, close to the Uni and has excellent parking that is included within the price. The staff could not help us enough, I did think how can they offer this service at this price. The rooms are a little tired but I was not booking a 5* hotel for a romantic weekend and I didn't pay that price. It was EXCELLENT value for money. Thanks less

What a gem in the middle of Brum, well south of the city!! Perfect for cricket at Edgbaston & plenty of choices nearby for eats & shopping etc. A tad old & tired but that wasn't an issue to me as the comfort & cleanliness, most important issues to me, were brilliant. But the staff were the best I think, I've ever come across?? From the front desk on arrival, to breakfast where Paulette was grafting, to Jag & Gloria, serving, absolutely brilliant, polite & couldn't do enough for you!! I'm sure management at the P&H MUST know the quality of their staff here, if not, here's a clue!! I travel constantly around the world, when we're allowed & I really rate this place. I shall definitely be looking at this as 1st choice on my return to cricket in Brum after staying in various other decent hotels!! Delightful stay, just delightful!! Thanks ALL!!! TWS less

A delightful hotel, near city amenities offers lovely walks along the city canal, stopping for a cool drinks and friendly folk. Rooms clean, cool and roomy. Plenty of car park spaces at no extra charge. Would definitely visit again, great value. less