Best Western Plough & Harrow Hotel

Had wedding on Saturday 4th October 20.From our first meeting with Paul to our wedding organizer Emma, it was fantastic.Emma couldn't of done enough for us keeping me up to date with what was going on with covid 19 The meals was fantastic, hotel lovely the honeymoon suit was brilliant, big bedroom and next door our own suit plus a nice big bathroom. Had a really nice breakfast too. So I would highly recommend this hotel less

Some people might like this sort of place but it's a no for me. It's super dated and on opening the bathroom door, I was immediately greeted by the strong smell of urine. It wasn't a comfortable stay. I definitely won't be staying there again. less

I have used this hotel many times when travelling for work. This is my first time back since covid hit, it is just like coming home. The staff extremely welcoming. All completely covid safe with everything in place you would expect. Highly recommended, especially if you’re a lady travelling alone, I feel very safe. less

Stayed here due to proximity to Birmingham Uni and the lounge / bar area looks impressive and bedrooms are clean and spacious with comfortable beds. Bedrooms look a bit dated and there are a few stairs between reception and the rooms in the far wing. The guy on reception was very friendly and helpful - served behind the bar and appeared for breakfast duty too! A full English breakfast was cooked to order (rather than a buffet due to covid) which set us up for the day. There is plenty of car parking on site. It's a handy location to walk into city centre via the canals where there are lots of places to eat /drink. less

The room stinks as soon as you enter. I think there is mould in the room as I started having a running nose and asthma while I was there. The bath is dirty and don’t even get me started on the shower curtain, yuck! you have to flush 4 time before the next person can use it. The carpets are filthy. Not worth the price. I won’t be staying here again! less