No AC/small room but not bad for the price
Before choosing a hotel, reading about all the amenities is important. So, when we read AC was available in the room, we chose BWPH. We were not happy to find out Best Western had not been honest on t... more
Before choosing a hotel, reading about all the amenities is important. So, when we read AC was available in the room, we chose BWPH. We were not happy to find out Best Western had not been honest on their website. No AC. less
Plaza H, receptionist at Best Western Plaza Hotel, responded to this review
Hi Randy,
Thank you for your feedback.
Our website does not state that we have AC, since we have never had so. Do you possibly know where it supposedly says that we have AC? The only thing I am able to find is WC. :-) Of course we do not want to wrongly inform our guests, and I am very sorry for the missunderstanding.
If you do find anywhere that it says AC - I would greatly appreciate if you would be kind to forward this information to us, so that we can change it. I am not able, on any website, to find that it states "AC".
However, I again want to apologise for the missunderstanding. I hope you had a good stay, besides the lack of airconditioning.
Wish you a great day!
Kindest regards,
Denise, the reception