BEST WESTERN Phoenix Goodyear Inn

We stayed at this hotel to save some money. It was okay and the staff was friendly, but the room had a slight odor and there were lots of flying bugs around the property that came into the room. The shower head was adjustable and every time I moved it, it would spray water to the side. I did report it when I checked out. less

We selected this hotel at the last minute, based on its location and laundry facilities. Arriving at the room, only one bed had decorative pillows, making the room look unbalanced. Not a big deal. The chain lock on the door was broken, a bigger deal, and neither of the hallway doors to the outside were locked, though there were key card readers, much bigger deal. The hallways were stifling, they weren't air conditioned, which is probably why the room didn't seem to cool down as expected. Getting around is difficult with handi-capable guests as there are steps up to the front desk, breakfast area and other facilities. Arriving late, we looked up the laundry information in the rooms amenities binder, to be ready early the next morning. Binder states $1 to wash and dry. Imagine my surprise when I got up early to find that the washers were 1/2 load sized and $3.20 each 1/2 load? Had to get the family up and drive to local laundromat, where I spent $5 rather than the $12-15 it would have been here, though more convenient. The breakfast was good, the people were unfailingly friendly (maintenance, front desk, breakfast lady), hotel appeared to be clean (other than a bug in the bath), but hotel itself may be on downward slope. less

I ALWAYS PLAN MY STAY HERE!! peaceful and fun... we bring friends and tons of kids for the pool.. everyone has a great time..i will be back as long as i have family in Goodyear. BEDS ARE Clean..I will be back less

Phoenix in August is hot! The room we had at this hotel was nice enough, but it seemed like the air conditioning unit had to work overtime to keep the room comfortable. The hotel is a bit tired looking, but the breakfast was good and varied. less

This is my third time staying at this Best Western and the first time I have been disappointed. It was 110 degrees that day and the pool felt like a sauna. I realize it is listed as a heated pool. However, wouldn't it be prudent to save energy and NOT use this feature during summer months? Defeats the purpose when you're sweating when you get out of the pool!! Just a suggestion. Additionally, the bathroom had bugs (not certain what kind-not ants) in the sink, on the counters, and in the bathtub. We had to rinse them out before my grandson could take a bath. No bathmat either. Just used a towel. less