Stay here if you're going to visit Philly!
21/10/2018 lisapie, Stuart, Florida
We spent two nights here, this past Thursday and Friday. I don;t know how I can even get across how great this place is. From the moment we arrived were warmly greeted by the front desk staff who trul... more
We spent two nights here, this past Thursday and Friday. I don;t know how I can even get across how great this place is. From the moment we arrived were warmly greeted by the front desk staff who truly seemed happy to see us and treated us like family. You can tell the employees of this BW are really serious about making sure your stay is perfect. Our room (224) was clean, well appointed and quiet. Everything worked well. The bed and the pillows were so comfy. I always bring my own pillow but I didn't have to use it--their pillows were actually just as comfortable maybe more so. It was so quiet we didn't have to use the white noise machine we always lug around to drown out the usual hotel/traffic noises.The breakfast was really good. Real scrambled eggs, home fries, sausage, bacon, cereals, pastries, fruit, waffles, yogurt, bagels, muffins, really a great variety and it was all tasty! Keisha welcomed everyone as they walked in and made sure we all had anything we needed. I even saw her take the stainless steel personal water bottles from an entire group and fill them with ice and water so they could take them on their travels that day. She said we could grab some snacks "to go" and we took some apples, bananas and a couple of hard boiled eggs. These were convenient to carry with us as we walked around Philadelphia, visiting the wonderful historic sites. You can grab bottled water at the front desk on your way out too. (cheerfully provided at no cost).Don't spend twice as much money to stay in Philly if you want to see the city! The drive into the city from this hotel is very quick. It took us about 15 minutes to get right to the Old Town section where all the amazing National Monuments are. The historic area is small. You can walk almost all of it. We were so happy with our stay and with the proximity to the city. This hotel is not in a "dicey" area. It's in a very nice area. Vert safe and quiet.Check out was a breeze too. We'll be back next year!Great job by the staff! less
Best Western P, Front Office Manager at Best Western Philadelphia South - West Deptford Inn, responded to this review
Your review almost left me speechless. We are so grateful that you stayed with us and your very detailed comments about your experience at our hotel. Being a Family owned and operated allows us to be very attentive to our guests just as if each guest is a Family member coming to visit. We appreciate the you chose us for your lodging needs when you were in our area. Hopefully your travels will bring you back this way again and we will have the opportunity to see you once again. Rarely do we get a review so informative and responsive so we are truly grateful. You are also doing a great service to fellow travelers who are not familiar with an are abut need a place to stay. You provide them with great information that can help them, make an informed decision. We promise to always do everything possible to make sure we exceed all of your expectations and that you always feel how important you are to us.
I will be posting your review/comments for all of our staff team members to read and enjoy and I know they will all be very appreciative for all you said.
Again, THANK YOU so very much and please come back to see us again in the very near future,
Take good care.
Assistant General Manager