Best Western Penn-Ohio Inn & Suites

Hotel is actually pretty nice , but if you are CLC and save your rewards points then avoid this hotel. Owner/ manager refuses to give points to corporate lodging guests. This is the only Best western that I came across that refuses to give points. Guess I will be staying somewhere else. less

I was travelling eastbound on I-80 and needed a place to stay for the night. I selected the Best Western Penn-Ohio Inn & Suites for the stellar cleanliness reviews, which are particularly important when traveling through a pandemic. The grounds, lobby and room were indeed very clean. The bed was comfortable. The staff that I met were all very friendly. I would normally add to the chorus of 5* reviews for that, but I cannot. The front desk person when we checked in was not wearing a mask, despite the sign posted on the door of the hotel informing guests that masks were required. I figured that he didn’t because it was very quiet late at night, but I would have liked for him to have slipped one on when he saw us come in. He did not, so I kept my distance as much as I could at check in. When I left in the morning there were 3 staff clustered around the front desk and NONE of them were wearing masks. It wasn’t just one rogue night time rule breaker on the staff. ALL of them ignored the mask mandate of the state of Ohio and the requirements set forth by Best Western to utilize PPE. I cannot recommend in any way a hotel whose staff flagrantly disregard both corporate and state safety rules and guidelines. It’s obvious to me that management allows staff to not wear masks and simply does not care about the health and safety of the guests. less

Our group had five rooms. Rooms were very clean and comfortable. Housekeeping did very well. Front desk and owner/manager were very accommodating. Covid protocols were in place our four day visit. Meant restaurants nearby. (Try DiSilvios and Station Square Restaurante). Many inexpensive golf courses nearby. less

We stayed overnight as we headed to PA and the next morning i forgot my grandmothers pillow in our hotel room (smh, i know). Well the morning manager offered to have it delivered to our home! That shows alot about their staff. The hotel was off the interstate but it was in the back so there wasnt any traffic noise, and it was nice and quiet. It was also clean, our only exception is that the mini fridge didnt work, but it wasnt a big deal. We let the manager know when we checked out. Would definitely stay there again! less

This is a really nice hotel, just off Rt. 80. The owner warmly greeted me when I entered, and provided us with a clean, spacious room. The location is very busy, but because the hotel is set back behind the shops and roads, it is very quiet. Good for a restful night's sleep. There is plenty of parking (even for a big moving truck like we are driving). The best part? FRESH AIR! Most hotels these days don't have windows that open. We were pleasantly surprised to be able to get fresh, non-AC air blowing gently into our room. They have an elevator, vending machines, and the pool was even open (I was surprised, since every hotel on our 3,000-mile trip had closed pools, and no breakfast due to COVID. I'm not a pool person, but the kids staying here seemed to really be having fun). We would definitely stay here again if we found ourselves passing through. Also, they are LGBTQI-friendly. less