Best Western Pawleys Island

11445 Ocean Highway, Pawleys Island, South Carolina, 29585-7093, United States
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Best Western Pawleys Island

Welcome to Best Western Pawleys Island! Our newly renovated 63 room hotel comes complete with clean, high-quality rooms, excellent customer service, and a competitive price. We are located in a quiet part of Georgetown County, 20 miles from Myrtle B show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Pawleys Island

Traveller Overview:
4.0 Rating: 267 reviews
Excellent 44%
Very Good 34%
Average 8%
Poor 7%
Terrible 5%
Rating

ethelouise, wrote review 08/12/2019

Great Service and Good Location at a Reasonable Cost

We stayed here one night when visiting Brookgreen Garden's Night of 1000 Candles. The hotel is conveniently located about 5 miles south of Brookgreen, next door to a Fresh Market. The hotel is basic... more

Rating

RichardK121, wrote review 26/09/2019

Won’t be Back

We stayed here last year, and it was nice. It’s inexpensive and in a good location. However, it’s changed a lot in one year. When you walk in the lobby you smell moth balls. The room smelled like mold... more

Owner Response
bwpawleysisland, Front Office Manager at Best Western Pawleys Island, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Due to the issues that you encountered during your stay from the unpleasant smell, the breakfast, the uncomfort of the bedding, down to the treatment from the staff; we sincerely apologize that you did not enjoy your stay. Please be assured that each of those issues will be addressed directly.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-235-0808. Sincerely, 41099 Property General Manager Best Western Pawleys Island
Rating

VisitorW464, wrote review 23/09/2019

Not great!

This hotel is in dated decor! The door to the room did not close at times, which meant being able to get into the room without a card! The door to the bathroom did not close easily as the frame was no... more

Owner Response
bwpawleysisland, Front Office Manager at Best Western Pawleys Island, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. In regards to all of the issues that occurred at our property I sincerely apologize that you did not enjoy your stay; we really hope that you will allow us to make things right for you in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 843-235-0808. Sincerely, 41099 Property General Manager Best Western Pawleys Island
Rating

Maybirdsong, wrote review 08/09/2019

I’ll definitely be back!

We stayed here for four days in July. Our room was spacious and always clean with plenty of clean towels. All the staff I encountered were friendly and helpful. There was always a pot of hot fresh cof... more

Owner Response
bwpawleysisland, Front Office Manager at Best Western Pawleys Island, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are pleased that you enjoyed the services from all of our staff especially Mrs. Cynthia. She truly is a major asset to our company. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 843-235-0808. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 41099 Property General Manager Best Western Pawleys Island
Rating

cgrunden28574, wrote review 20/08/2019

Wonderful experience

Clean rooms. Friendly and helpful staff. The room was spacious, clean and quiet. Every member of the staff I encountered was friendly and helpful. Another example of why I choose Best Western above al... more