Best Western Parsons Inn

101 Main Street, Parsons, Kansas, 67357-3597, United States
based on 159 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

Best Western Parsons Inn

Outdoor enthusiasts enjoy staying at our Parsons hotel, because were only minutes from the best recreation in the area at Big Hill Lake and Big Brutus.

Spend the day exploring Neosho Wildlife Refuge or Neosho State Fishing Lake. From hiking
show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
101 Main Street, Parsons, Kansas, 67357-3597, United States

Reviews of Best Western Parsons Inn

Traveller Overview:
4.0 Rating: 159 reviews
Excellent 43%
Very Good 32%
Average 9%
Poor 7%
Terrible 7%
Rating

bassfdc, wrote review 18/01/2021

Bad service go elsewhere!!!!

Poor service do not stay here. It was definitely the worst hotel stay i have ever had. The desk clerk didn't seem to care that my wife and I (both seniors) had bad knees. We were told "no elevator use... more

Owner Response
Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
thanks for choosing to stay with us, I'm sorry you felt that are service was not up to your standards we do are best to cater to our guest needs. I'm sorry there where no rooms available on the first floor had we known ahead of time of your needs we would have blocked you a room on the first floor but you did not inform us of your disability when you booked. As for no elevator I'm sorry the persons who built the building did not feel the need to install one. May i suggest in the future that you research the hotel you are going to stay at and make sure they can accommodate your needs and inform them when booking to avoid this in the future. I am sorry your stay was bad we take pride in our customer service, and never intend to sound as we dont care. hope your future travels are better have a wonderful life.
Rating

chigoo50, wrote review 15/01/2021

Great hotel

One of the cleanest hotels I have stayed at in awhile. The bed was comfortable. They did have to go breakfast due to covid. The pool was nice and it’s heated. It was very quiet and the staff was ve... more

Owner Response
Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Thank you , We are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Nilesh Patel Owner Best Western Parsons Inn
Rating

T1441JYjohnm, wrote review 03/01/2021

Don't Stay Here

Our one night stay started out great. The front desk clerk was very pleasant and helpful. The room was clean and we thought it would be a nice stay. The main problem was all the noise during the night... more

Owner Response
Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. on your next stay if you like you can request for 1st floor room. At late night we did removed the noise making customers. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, Nilesh Patel General Manager BEST WESTERN Parsons Inn
Rating

rkeel1948, wrote review 08/11/2020

Great Place.

Front desk staff was very helpful and got me registered with Best Western rewards. The room and property were very clean. I would stay here again on my trips to Parsons. Check out was quick, no proble... more

Owner Response
Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Thank you, We are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Nilesh Patel Owner Best Western Parsons Inn
Rating

OnTheRoadAgain1056, wrote review 22/09/2020

Owner/Manager Worst I ever Experienced at a Best Western

I checked in and presented the owner/manager who was working the front desk a Best Western Gift Card. He refused to even look at it and said I had to use the card when I made the reservation on-line.... more

Owner Response
Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Dear guest I am so sorry you had this experience. we have a brand new owner and due to covid 19 he has not gotten to go to the best western training and did not know about the gift card processing. he did call and consult with me I told him to check you in and I would take care of it in morning be fore you checked out. you where not ok with that nd wanted it done right then. So after he talked to best western and learned how to do it and about them he promptly took care of it for you im sorry you felt your time was wasted I would hope maybe next time you would have more understanding and patients for the workers. and as far as complaints on the owner and staff you see on here none of them are associated with this hotel any longer we have all new owner and employees Thanks for understanding.. The Manager Kellie