Best Western Parsons Inn

101 Main Street, Parsons, Kansas, 67357-3597, United States
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Best Western Parsons Inn

Outdoor enthusiasts enjoy staying at our Parsons hotel, because were only minutes from the best recreation in the area at Big Hill Lake and Big Brutus.

Spend the day exploring Neosho Wildlife Refuge or Neosho State Fishing Lake. From hiking
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Best Western Parsons Inn

Traveller Overview:
4.0 Rating: 151 reviews
Excellent 44%
Very Good 33%
Average 9%
Poor 7%
Terrible 4%
Rating

DaleS1702, wrote review 05/01/2020

Hunting trip

Don’t stay here. The staff said too bad too a problem that I had with a reservation. The curtains won’t even close in a ground floor room.? Who designed this? The staff was rude and didn’t care that I... more

Owner Response
BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
I'm sorry to hear that this was an issue. The housekeepers are trained to make sure all of the curtains close in every room, every time they clean each room. Front desk staff know how to fix the curtains, also being required to open and close them when they inspect rooms. In regards to your reservation problem, the front desk staff as well as managers are always very understanding and accommodating to every issue that arises by giving discounts and/or free nights depending on the circumstances. I apologize for the inconveniences that you encountered during your stay here.
Rating

glenp580, wrote review 23/11/2019

Very nice hotel

Very nice and clean hotel, plenty of guest parking and quiet area plus the staff was very friendly and helpful, especially Kelly Doyle who took extra steps to be helpful. Would recommend to anyone sta... more

Owner Response
Vinay B, Owner at Best Western Parsons Inn, responded to this review
Thank you Mr. Glen, We are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Vinny Gandhi Owner Best Western Parsons Inn
Rating

Bjrlk, wrote review 27/10/2019

Nasty

We stayed this last weekend for a wedding and when my daughter pulled back the sheets to crawl into bed a used tampon fell out of the bed and onto the floor. Went to talk to guy at front desk and he w... more

Owner Response
Vinay B, Owner at Best Western Parsons Inn, responded to this review
Im sorry this was your experience. We check every room behind housekeeping to make sure the bedding is changed and the room is clean and ready to go for the next guest. We also go though a lengthy process to ensure that are linens are clean and free from stains so if there was a tampon in them we would have found it. We moved you to another room that you where happy with even though it was your second night in the room. You did not have any trouble the first night and due to the fact that it seemed old and there where no bloodstains on the sheets there is a possible ability that it came out of your luggage. But once again we are sorry this happened and sorry we did not seem sorry enough. As for the GM he was aware of the situation but not aware of who you were. He does not stay behind counter when quest are there but if you had asked to speak to him he would have been happy too.
Rating

familyfirst2317, wrote review 24/10/2019

Customer

The staff were well equipped with a good sense of humor. 👏👍🙌. Our families sort of happened to arrive at the same time, unfortunately for the staff. There was a lot of us! Thank you for taking care... more

Owner Response
Vinay B, Owner at Best Western Parsons Inn, responded to this review
It was no trouble thank you for your patients at check in and thank you for choosing to stay with us. We are glad you had a nice stay and look forward to seeing you in the future.
Rating

Margorie R, wrote review 21/10/2019

Wonderful Break

We meet the sweetest people that work at Best Western. So helpful and fun. Parsons KS is a great little town with lots to see, you would be surprised. Our room was very comfortable, the furnishings lo... more

Owner Response
Vinay B, General Manager at Best Western Parsons Inn, responded to this review
Margorie, Thank you for the 5/5 rating! We appreciate your feedback and we are very happy to hear that you enjoyed your stay with us. Thank you for the feedback on the coffee in the rooms as well! We look forward to your next stay. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn