Best Western Parkmore Hotel & Leisure Club

I stayed here visiting a friend. I booked a double room, I checked in and went to the room walked in and walked out again. Not what I was expecting for a best Western hotel I have stayed in quite a few and this is not up to there usual standard. I went to reception and asked if there was any better rooms with a bigger bed (just nicer really) I was told that a there was a suite. I went to see the suite and it was alot better but no where near worth the £120 price tag. I have seen better sofas in skips! I accepted my lot and took the room as I was tired and wanted to relax. Thought I would make use of the spa which is why I had booked the hotel. It was OK also in need of some attention though. Overall this hotel is very dated and needs some money spending on it forget the "best" in the title as it certainly isn't that. In hind sight I should have moved to a different hotel. The staff on the other hand where helpful and friendly certainly the hotels best attribute. Didn't eat here so can't comment on the food. Come on best Western get your cheque book out and spend some money bring this hotel up to the standard of your other hotels. Won't stay again unless they spend some cash on it. Staff 9 out of 10 Hotel 3 out of 10 that's being generous less

Very nice hotel with friendly staff. Room was a little compact for a double room but all the same, clean, tidy and more than acceptable. Staff on reception, housekeeping and restaurant were all very friendly and welcoming. We had dinner as well as breakfast and the food was very good indeed with good portions at dinner. The hotel was quiet and central for Yarm, and right next to the lovely Eaglescliffe golf course, perfect!! Will certainly return when next in the area. less

Stayed here for 1 night for a business trip. Was a very pleasant stay. Had a single room which was spacious enough for me, room was clean and quiet. It was hot so I did have the window open and because I was at the front of the hotel I did have some road noise, wasn't a problem though The room service food in the evening was lovely, the chips were very tasty, as was the apple crumble Breakfast was good with a decent choice of food All the staff I met were courteous and pleasant less

We have recently held our Wedding Reception at the Parkmore Hotel and we have to say the service we received from initial booking through to the day has been exceptional. The Wedding Co-ordinator - Arlene was extremely helpful and was on hand to answer any question and very reassuring with any queries we raised. The Operations Manager - James and his team were excellent on the day. the service offered was fantastic and they were all very polite, friendly and helpful, the food served was very well presented and everyone of our guests commented on how lovely it was. The room for our reception was dressed by special Events who work very closely with The Parkmore. The room was very well decorated and looked amazing.The House DJ was wonderful he kept the party going all night with his choice of music which suited all our guests. The Bridal Suite was very clean and very well presented and our guests were very pleased with their rooms. We would definitely recommend The Parkmore Hotel and their services to anyone who is looking for a venue. We would like to thank them all for all the kindness, help and support planning our big day. THANK YOU :} less

I`ve stayed at the Parkmore on a number of occasions and it`s an ok hotel if you`re away for work. The negatives are it is quite tired and can be noisy at night, due to the A/C plant outside on the roof - the rooms can also be very hot. On the plus side it is close to Yarm which is lovely and you have the use of the gym/pool, which is probably the reason why a lot of people use it even though it`s not that cheap compared to the likes of Premier Inn etc. Restaurant is quite average but Yarm is full of great eateries and only a 20 min stroll less