Best Western Parkmore Hotel & Leisure Club

Check in staff friendly and welcoming. Single room was small but had everything you’d expect but mattress was poor and shower very cosy. Ordered room service and food was very nice. Breakfast was ok but lacking in pastries etc. Al in all ok for the occasional overnight stay. less

Stayed for 2 nights room only deal on Best Western "Rewards" offer - reasonable price at £123.20 - but I guess you get what you pay for. Really nice welcome from receptionist but disappointed to learn that the pool facilities were not available due to ongoing refurbishment (no mention on website)however gym still open. Ground floor bedroom clean but dated - looked out on to beer garden - comfortable bed. Walls paper thin and OK I snore but guy next door beat me in the snoring stakes so sleep quality not good. Well equipped gym and quiet about 6pm. Hot water took a while to come through on Friday night and on Saturday night no hot water and same situation next morning. Checking out receptionist had the courtesy to ask about my stay and I commented re the water - apparently builders were the cause during the refurb. Can't comment on restaurants or bars but looked good when walking past same. Described as "your brilliantly different hotel" somewhat aspirational..... less

I had my wedding at the newly refurbished Parkmore Hotel on the 17/08/19. From start to finish (even the build up to the big day), our wedding co-ordinator/general manager of the hotel (James Leeds) was absolutely amazing support/help. He made sure that me (and my now wife) were comfortable and everything was clearly understood. He made the wedding build up a stress-free process, and I cannot thank him enough for that. The wedding day itself was very organised by all of the staff at the Parkmore, with rooms being turned around very efficiently with no issues at all. Every member of staff was helpful and it was so refreshing to see (especially on our big day!). Every one of our guests, both on the day itself and afterwards, commented on the high standard of service offered by the Parkmore. From the speedy bar service, to the quality of room set-up. I cannot fault the team in any way, they were outstanding. One major piece of feedback from literally ALL of our guests was the high class food served at our wedding breakfast. It was out of this world! Tasted phenomenal and was served in a timely manner, very organised and again, all staff were on hand to help. I’m so thankful to James and the whole team at the Parkmore for the help and support, before, during and after our big day. Without their help, I know it wouldn’t have ran anywhere near as smooth. Perfect venue for a wedding, very affordable, very high standard service (from all points of view) and would 100% recommend to anyone looking to plan a wedding. THANKS AGAIN TO ALL STAFF AT THE PARKMORE HOTEL! less

i arranged a meeting of a groups of friends and we chose the Parkmore. After cocktails in the Purple Peacock we had our meal in the Yarm Suite. The food was excellent. The service was efficent. The staff were very freindly and courteous. We were welcome to stay there as long as we wished. two of us who were staying in the hotel sat and talked until 2am. This was not a problem at all. The night porter chatted to us and said we could stay there as long as we wished. He was very friendly. less

Attended a wedding in the newly refurbished function room and stayed over night. Excellent room, food was amazing, bar prices were cheaper than we expected. Used the pool facilities, very clean and lovely area (was closing for refurbishment the day we used it). Can't wait to see it once its been done. less